Hyundai Santa Cruz 2022–2024 — technical service bulletin
Bulletin 25-SS-003H TSB · NHTSA communication 11025955 · issued Nov 21, 2025
Technical service bulletin
communication type
Suspension
component
2022–2024
model years
3
vehicle entries
Official summary
Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. Follow the procedure in this bulletin to identify the source of the noise and replace the rear shock absorbers on affected vehicles.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.