Toyota Highlander 2020–2023 — technical service bulletin
Bulletin T-SB-0086-25 · NHTSA communication 11026318 · issued Nov 18, 2025
Technical service bulletin
communication type
Structure
component
2020–2023
model years
8
vehicle entries
Official summary
Some 2020 – 2023 model year Highlander and Highlander Hybrid vehicles may exhibit a condition in which the Power Back Door (PBD) will not open or close and/or stops moving while opening or closing. A modified PBD unit assembly is available to address these conditions.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.