Kia Telluride 2025 — technical service bulletin
Bulletin TSB_ELE411 · NHTSA communication 11027750 · issued Jan 21, 2026
Technical service bulletin
communication type
Electrical System
component
2025
model years
1
vehicle entries
Official summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN FACTORY RESET THROUGH DEALER MODE (SA640) - This bulletin provides information on accessing the Dealer Mode function on 2025MY Telluride (ON) models equipped with an Audio Video Navigation (AVN) head unit and performing a Dealer Mode Factory Reset. A factory reset is required on certain 2025MY Telluride (ON) vehicles produced between December 2, 2024, and November 17, 2025, as incomplete initialization of the head unit during manufacturing may prevent the telematics system from properly connecting to U.S. networks, resulting in Kia Connect activa
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.