Ford Explorer 2020–2024 — technical service bulletin
Bulletin SSM 54702 · NHTSA communication 11030815 · issued Mar 30, 2026
Technical service bulletin
communication type
Electrical System
component
2020–2024
model years
9
vehicle entries
Official summary
Some 2020-2023 Aviator and 2020-2024 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel filler door assembly. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.