Ford Escape 2023 — technical service bulletin
Bulletin SYNC-25.1.9.7.1 Escape · NHTSA communication 11031650 · issued Apr 10, 2026
Technical service bulletin
communication type
Electrical System
component
2023
model years
1
vehicle entries
Official summary
25S49 Recall Remedy: -Infotainment software update to address frozen screens
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.