Infiniti JX35 2013–2020 — technical service bulletin
Bulletin ITB12-011R · NHTSA communication 11031701 · issued Mar 30, 2026
Technical service bulletin
communication type
Electrical System
component
2013–2020
model years
51
vehicle entries
Official summary
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A t
Vehicles covered
- 2013 Infiniti JX35
- 2013 Infiniti M37
- 2013 Infiniti M37 Hybrid
- 2013 Infiniti M56
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2016 Infiniti Q50
- 2017 Infiniti Q50
- 2018 Infiniti Q50
- 2019 Infiniti Q50
- 2014 Infiniti Q50 Hybrid
- 2015 Infiniti Q50 Hybrid
- 2016 Infiniti Q50 Hybrid
- 2017 Infiniti Q50 Hybrid
- 2018 Infiniti Q50 Hybrid
- 2017 Infiniti Q60
- 2018 Infiniti Q60
- 2019 Infiniti Q60
- 2014 Infiniti Q70
- 2015 Infiniti Q70
- 2016 Infiniti Q70
- 2017 Infiniti Q70
- 2018 Infiniti Q70
- 2019 Infiniti Q70
- 2014 Infiniti Q70 Hybrid
- 2015 Infiniti Q70 Hybrid
- 2016 Infiniti Q70 Hybrid
- 2017 Infiniti Q70 Hybrid
- 2018 Infiniti Q70 Hybrid
- 2017 Infiniti QX30
- 2018 Infiniti QX30
- 2019 Infiniti QX30
- 2019 Infiniti QX50
- 2013 Infiniti QX56
- 2014 Infiniti QX60
- 2015 Infiniti QX60
- 2016 Infiniti QX60
- 2017 Infiniti QX60
- 2018 Infiniti QX60
- 2019 Infiniti QX60
- 2020 Infiniti QX60
- 2014 Infiniti QX60 Hybrid
- 2015 Infiniti QX60 Hybrid
- 2016 Infiniti QX60 Hybrid
- 2017 Infiniti QX60 Hybrid
- 2014 Infiniti QX80
- 2015 Infiniti QX80
- 2016 Infiniti QX80
- 2017 Infiniti QX80
- 2018 Infiniti QX80
- 2019 Infiniti QX80
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.