Lincoln Nautilus 2024–2025 — technical service bulletin
Bulletin SSM 54828 · NHTSA communication 11032761 · issued May 16, 2026
Technical service bulletin
communication type
Suspension
component
2024–2025
model years
2
vehicle entries
Official summary
Some 2024-2025 Lincoln Nautilus vehicles built on or before 17-Jul-2025 and equipped with continuous controlled damping (CCD) suspension (feature code DWAA9) may exhibit a clunk, rattle, knock, or thump noise from the rear suspension over bumps at lower speeds. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle ID Tab > Vehicle Information, or double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). In some instances, the noise can be re
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.