RAM 2500 2025–2026 — technical service bulletin
Bulletin 9100823 · NHTSA communication 11033301 · issued May 28, 2026
Technical service bulletin
communication type
Unknown OR Other
component
2025–2026
model years
8
vehicle entries
Official summary
Customer Experience: Diesel Exhaust Fluid (DEF) gauge on the cluster is erratic or has fluctuations. Gauge is displaying a level not representative of what is in the tank. In some cases the level drops below the low level warning and customers gets an EVIC warning. When DEF level is too low the vehicle will be derated to 5 mph after 200 miles of dropping below the low level warning. From MY13 to MY24, the DEF pump had the level sensor integrated into the pump, but this changed for MY25+. In MY25 and beyond the sensor is now welded to the DEF tank. Technicians are replacing DEF pumps for faulty
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.