Hyundai Palisade 2020–2024 — warranty extension
Bulletin Z12 OL · NHTSA communication 11035035 · issued Jul 15, 2026
Warranty extension
communication type
Suspension
component
2020–2024
model years
5
vehicle entries
Official summary
Certain 2020 – 2024 model year Palisade vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the self-leveling rear shock absorbers under this condition to 10 years / 120,000 miles (whichever occurs first) from the date of original retail delivery or date of first use and is valid for original and subsequent own
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.