Ford Taurus 1996–1997 — technical service bulletin
Bulletin 962515 · NHTSA communication 50971 · issued Dec 2, 1996
Technical service bulletin
communication type
Structure
component
1996–1997
model years
4
vehicle entries
Official summary
Noise-"creaking" in a-pillar when going over bumps and/or turning-vehicles built through 12/31/96. *jd
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.