Chrysler Town and Country 1996–1998 — technical service bulletin
Bulletin 970912234397 · NHTSA communication 54398 · issued Sep 12, 1997
Technical service bulletin
communication type
Structure
component
1996–1998
model years
9
vehicle entries
Official summary
Water leaks onto the passenger side floor from the hvac housing. *yc
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.