Chrysler Town and Country 1996–1998 — technical service bulletin
Bulletin 020997A · NHTSA communication 6088761 · issued Oct 24, 1997
Technical service bulletin
communication type
Suspension
component
1996–1998
model years
9
vehicle entries
Official summary
Concerns with thumping noise at rear of vehicle during cold operation. *nlm
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.