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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Explorer 1996–2000technical service bulletin

Bulletin 13388 · NHTSA communication 609664 · issued Oct 1, 1999

Technical service bulletin
communication type
Equipment
component
1996–2000
model years
10
vehicle entries

Official summary

Vehicles equipped the neutral tow feature, be aware that when the neutral tow feature is enabled and the customer places the vehicle into the neutral mode, the neutral tow indicator will go out when the gem goes to sleep. *tt

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.