Ford Explorer 1997–2001 — technical service bulletin
Bulletin 14371 · NHTSA communication 618639 · issued Sep 1, 2000
Technical service bulletin
communication type
Suspension
component
1997–2001
model years
10
vehicle entries
Official summary
Subject regarding pop / creak noise from the rear underbody while driving. *jb
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.