2023 Volvo XC60 electrical system problems
19 owner complaints filed with NHTSA name the electrical system on the 2023 Volvo XC60 — 38% of all complaints for this model year.
What owners report
“Loss of all audible components after start up (Infotainment system has Android Auto 5.1.17 system installed); no turn signal sound, no back up or lane departure audible alert. This is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous…”
filed Jul 13, 2026
“After Volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. If you reboot the system it MIGHT work, but it reverts back to not working once it is parked. Does not show any alerts when you’re close to an object…”
filed Jul 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- A diagnostic trouble code (DTC) may be falsely detected for the emergency call system…Campaign 23V188000 · Mar 22, 2023
Related service bulletins
This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
36899.1.0 · Service Bulletin/Repair Instructions · issued May 2, 2024This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
36447.4.0 · Service Bulletin/Repair Instructions · issued Apr 23, 2024This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.
36743.3.0 · Service Bulletin/Repair Instructions · issued Apr 18, 2024This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout
36905.1.0 · Service Bulletin/Repair Instructions · issued Apr 17, 2024
Electrical System problems in other XC60 years
| Year | Reports | Share |
|---|---|---|
| 2025 XC60 | 10 | 32% |
| 2024 XC60 | 6 | 27% |
| 2022 XC60 | 30 | 44% |
| 2021 XC60 | 12 | 27% |
| 2020 XC60 | 7 | 33% |
| 2019 XC60 | 11 | 32% |
| 2018 XC60 | 11 | 31% |
| 2016 XC60 | 3 | 8% |
| 2015 XC60 | 11 | 24% |
| 2013 XC60 | 9 | 14% |
| 2012 XC60 | 4 | 9% |
| 2011 XC60 | 6 | 17% |
Other reported problem areas on the 2023 Volvo XC60
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.