2017 Cadillac CTS problems & reliability
26 owner complaints filed with NHTSA for the 2017 Cadillac CTS, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2017 Cadillac CTS vehicles were involved in 7 fatal crashes with 6 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train | 9 | 35% |
| Steering | 7 | 27% |
| Unknown OR Other | 4 | 15% |
| Wheels | 3 | 12% |
| Air Bags | 2 | 8% |
| Electrical System | 2 | 8% |
| Engine | 1 | 4% |
| Seats | 1 | 4% |
| Suspension | 1 | 4% |
| Tires | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 11 reported components →Complaints by incident year
What owners report
“The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567224 ) was defective…”
Seats · filed Dec 20, 2025
“The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.”
Steering · filed Nov 23, 2025
“I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, they flushed the…”
Engine · filed Sep 20, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,394 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Cadillac CTS. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIP5700G · Service Bulletin/Repair Instructions · issued Jan 12, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
This PI communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
PIP5700F · Service Bulletin/Repair Instructions · issued Oct 30, 2025
This PI Addresses a possible solenoid wiring fault and how to inspect the build date to identify
PIP6088 · Service Bulletin/Repair Instructions · issued Oct 8, 2025
This PI advises dealers to inspect for a missing pump gasket if the vehicle exhibits no movement following a VB replacement
PIP6086 · Service Bulletin/Repair Instructions · issued Sep 15, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Cadillac CTS has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Cadillac CTS?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.