2018 Chrysler Pacifica Plug-In Hybrid defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2018 Chrysler Pacifica Plug-In Hybrid. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.
  Preliminary Evaluation PE24028 · opened Oct 3, 2024 · closed Jun 5, 2025

  On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and dis…

• Loss of motive power due to an internal wiring connector short.
  Recall Query RQ24004 · opened Feb 27, 2024 · still open

  On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Au…

• Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
  Recall Query RQ24001 · opened Jan 16, 2024 · still open

  On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack as…

• Transmission fault leading to loss of motive power
  Preliminary Evaluation PE22008 · opened Jul 22, 2022 · closed Mar 27, 2024 · led to recall 23V010

  On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involvi…