2012 Chrysler Town and Country defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2012 Chrysler Town and Country. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Active Head Rest Inadvertent Deployment
  Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

  The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When O…

• Totally Integrated Power Module Failure
  Defect Petition DP14004 · opened Sep 25, 2014 · closed Jul 24, 2015

  In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 …