2014 Chrysler Town and Country seats problems
94 owner complaints filed with NHTSA name the seats on the 2014 Chrysler Town and Country — 15% of all complaints for this model year.
What owners report
“In August 2025, the front passenger Active Head Restraint (AHR) experienced a sudden mechanical failure and deployed unexpectedly. I immediately contacted my local Chrysler dealership, where a replacement headrest was ordered. The part was placed on an indefinite backorder with no estimated time of…”
filed Jun 18, 2026
“While parked, the headrest on the driver side exploded causing my head to be forced forward abruptly and painfully. There was no warning before this happened. Had I been driving, I may have crashed and caused injury to myself and others.”
filed May 31, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
9100456 · Service Bulletin/Repair Instructions · issued Nov 27, 2024
Seats problems in other Town and Country years
Town and Country seats problems by year →Other reported problem areas on the 2014 Chrysler Town and Country
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.