2016 Chrysler Town and Country seats problems
22 owner complaints filed with NHTSA name the seats on the 2016 Chrysler Town and Country — 4% of all complaints for this model year.
What owners report
“I am submitting this letter to formally express my serious concern and dissatisfaction regarding a safety issue that occurred and that, under only slightly different circumstances, could have resulted in a far more dangerous outcome. The situation I experienced was not only unacceptable but…”
filed May 9, 2026
“Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 brain surgeries) was sitting in the seat. The headrest is now split open and will not "close up". I had a Dodge dealership tell me it was a known problem and they said they would order me a new headrest…”
filed Sep 11, 2025
“While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head.”
filed Jun 21, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Nuts on the third row seatbacks were incorrectly torqued and may become looseCampaign 16V300000 · May 16, 2016
Related service bulletins
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
9100456 · Service Bulletin/Repair Instructions · issued Nov 27, 2024
Seats problems in other Town and Country years
Town and Country seats problems by year →Other reported problem areas on the 2016 Chrysler Town and Country
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.