2020 Dodge Journey defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2020 Dodge Journey. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Vehicle entrapment
  Engineering Analysis EA24003 · opened Aug 1, 2024 · still open

  The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or …

• Back up camera failure
  Preliminary Evaluation PE24006 · opened Feb 27, 2024 · closed Sep 26, 2025

  On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images,…