2002 Dodge Ram 3500 problems & reliability
44 owner complaints filed with NHTSA for the 2002 Dodge Ram 3500. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (2 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Structure | 9 | 20% |
| Steering | 8 | 18% |
| Power Train | 5 | 11% |
| Suspension | 5 | 11% |
| Air Bags | 4 | 9% |
| Fuel System, Diesel | 4 | 9% |
| Fuel System, Other | 3 | 7% |
| Service Brakes, Hydraulic | 3 | 7% |
| Unknown OR Other | 3 | 7% |
| Electrical System | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 19 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 32 complaints that included a usable odometer reading, the median reported incident mileage was 66,850 miles (middle 50% between 28,310 and 118,250 miles).
Complaints by incident year
What owners report
“Installed transfer fuel tank in back of my pickup truck, two weeks ago after putting 45 gals of fuel in tank, next morning tank was empty. Removed tank and found the bottom of tank has many holes from defective aluminum plate which entire tank is made from. Contacted manufacture ( RDS Manufacturing, 300 Industrial…”
Fuel System, Diesel · filed Feb 17, 2023
“While driving my truck on at least 10 times the vehicle hit a bridge or bump in the road the vehicle starts to have a death wobble I cant control it I try to stop on a highway almost was hit by a tractor trailer and other vehicles each time I have replaced alot of front end equipment and it has 6 new tires also the…”
Steering · filed Apr 22, 2019
“The dash in my truck has broken pieces are coming out really bad looks like it exploded with the air condition turned on or the defrost pieces hit you in the face dodge refuses to help recall this everyone I know has this issue with there dodge this is a safety issue with my grand children who ride in this truck also”
Unknown OR Other · filed Jun 14, 2017
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
24 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Dodge Ram 3500. The 10 most recent:
Plate - Planetary
101232 · Service Bulletin/Repair Instructions · issued Oct 30, 2024
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and…
DOR-X6W2U-06 · Service Bulletin/Repair Instructions · issued Mar 23, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2002 Dodge Ram 3500 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2002 Dodge Ram 3500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 66,850 miles. This does not predict when a particular vehicle will develop a problem.