2018 Ford Explorer defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2018 Ford Explorer. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Windshield trim molding Item detachment
  Preliminary Evaluation PE23001 · opened Jan 27, 2023 · closed Feb 8, 2024 · led to recall 24V031

  On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has receive…

• Hertz/Vehicles Rented with Open Recalls
  Audit Query AQ22003 · opened Dec 16, 2022 · still open

  NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the r…