2020 Ford Explorer suspension problems
35 owner complaints filed with NHTSA name the suspension on the 2020 Ford Explorer — 3% of all complaints for this model year.
What owners report
“I keep feeling a clunk or thump towards the back of the car at random times, towards the back axle. Sometimes it's when i stop and drive forward, other times it happens while I am just driving normally, usually at slow speeds around 5-45mph. I have an extended warranty and the ford dealer has said…”
filed Jul 29, 2026
“Back in 2026 I bought a vehicle from Wild West Ford in Guymon ok about three weeks after I bought the vehicle there was a safety recall on it for the rear axle bolt. Ever since the recall was done, I noticed a significant change in my vehicle rear and it shook real bad. basically I was eating my…”
filed Jul 25, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel…Campaign 21V154000 · Mar 10, 2021
Related service bulletins
This bulletin supersedes 25-2213. Reason for update: update the Service Procedure to add notes to clarify the customer symptoms, applicability of this TSB, directing technicians to evaluate both front strut mounts, and…
TSB 26-2242 · Service Bulletin/Repair Instructions · issued May 19, 2026
Suspension problems in other Explorer years
| Year | Reports | Share |
|---|---|---|
| 2025 Explorer | 3 | 3% |
| 2024 Explorer | 3 | 16% |
| 2023 Explorer | 13 | 13% |
| 2022 Explorer | 11 | 4% |
| 2021 Explorer | 15 | 4% |
| 2019 Explorer | 10 | 3% |
| 2018 Explorer | 21 | 3% |
| 2017 Explorer | 56 | 3% |
| 2016 Explorer | 73 | 3% |
| 2015 Explorer | 82 | 5% |
| 2014 Explorer | 102 | 6% |
| 2013 Explorer | 79 | 4% |
Other reported problem areas on the 2020 Ford Explorer
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.