2021 Ford Explorer suspension problems
15 owner complaints filed with NHTSA name the suspension on the 2021 Ford Explorer — 4% of all complaints for this model year.
What owners report
“When driving to our local store I noticed my down shift to be rough, so I turned into the back roads, I heard lots of noise coming from the back of the vehicle and then I heard a loud pop and it was my rear axe differential bolt that snapped causing me to lose power.”
filed Mar 12, 2026
“For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I will attach a list of parts that were replaced. The repair confirmed the rear axle bolt sheared and there were significant metal shavings in the rear differential. When the bolt…”
filed Feb 18, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Incorrect rear suspension module components may have been installed due to a labeling…Campaign 21V870000 · Nov 10, 2021
Related service bulletins
This bulletin supersedes 25-2213. Reason for update: update the Service Procedure to add notes to clarify the customer symptoms, applicability of this TSB, directing technicians to evaluate both front strut mounts, and…
TSB 26-2242 · Service Bulletin/Repair Instructions · issued May 19, 2026
Suspension problems in other Explorer years
| Year | Reports | Share |
|---|---|---|
| 2025 Explorer | 3 | 3% |
| 2024 Explorer | 3 | 16% |
| 2023 Explorer | 13 | 13% |
| 2022 Explorer | 11 | 4% |
| 2020 Explorer | 35 | 3% |
| 2019 Explorer | 10 | 3% |
| 2018 Explorer | 21 | 3% |
| 2017 Explorer | 56 | 3% |
| 2016 Explorer | 73 | 3% |
| 2015 Explorer | 82 | 5% |
| 2014 Explorer | 102 | 6% |
| 2013 Explorer | 79 | 4% |
Other reported problem areas on the 2021 Ford Explorer
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.