2019 Ford Flex defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2019 Ford Flex. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• B-Pillar Trim Detachment
  Preliminary Evaluation PE25007 · opened Aug 7, 2025 · closed Aug 5, 2026

  On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incor…

• Rear-view Camera Failure
  Preliminary Evaluation PE24030 · opened Oct 11, 2024 · closed Feb 2, 2026 · led to recall 24V951

  On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted, or…