2002 Infiniti QX4 service bulletins & manufacturer communications
78 manufacturer communications are on file with NHTSA for the 2002 Infiniti QX4. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 78
- CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may …ITB09-063C · Technical service bulletin · Structure · issued Apr 13, 2026
- INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB13-052E · Technical service bulletin · Electrical System · issued May 20, 2024
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB17-009H · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB13-007I · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
- WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB09-039K · Technical service bulletin · Visibility/wiper · issued Apr 29, 2024
- REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB13-007H · Technical service bulletin · Structure · issued Feb 27, 2023
- WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB09-039J · Technical service bulletin · Visibility · issued Feb 27, 2023
- WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB10-067C · Technical service bulletin · Wheels · issued Feb 22, 2023
- INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.ITB16-006A · Technical service bulletin · Electrical System · issued Mar 24, 2021
- The information below has been updated to include the INFINITI specific mail volume.RETAILER SUPPORT · Technical service bulletin · Air Bags · issued Nov 30, 2020
- Subject: INFORMATION â Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mai…RETAILER SUPPORT · Technical service bulletin · Air Bags · issued Nov 30, 2020
- INFINITI Owner LetterInfiniti General · Technical service bulletin · Air Bags · issued Nov 30, 2020
- EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentratio…ITB19-008 · Technical service bulletin · Equipment · issued Apr 2, 2019
- Subject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 1…Infiniti USA Q4 · Technical service bulletin · Air Bags · issued Jan 29, 2019
- Retailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multi…IPSB18-254 - Tak · Technical service bulletin · Air Bags · issued Nov 30, 2018
- PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and r…ITB18-037 · Technical service bulletin · Structure · issued Oct 24, 2018
- TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review…ITB18-034 · Technical service bulletin · Power Train · issued Oct 12, 2018
- Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has bee…Infiniti USA Ret · Technical service bulletin · Equipment · issued Oct 9, 2018
- Free Oil Change Specific Vehicles Subject to the Takata Recall ***** Detailed Information ***** To help accelerate repair completions on specific populations of vehicles recalled f…PC654 - Free Oil · Technical service bulletin · Engine · issued Oct 9, 2018
- Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participatio…Infiniti USA Tak · Technical service bulletin · Air Bags · issued Oct 2, 2018
- DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Cam…IPSB18-218 Retai · Technical service bulletin · Equipment · issued Sep 28, 2018
- NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication d…ITB01-024e · Technical service bulletin · Equipment · issued Apr 4, 2018
- DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. …IPSB17-130 · Technical service bulletin · Equipment · issued Mar 7, 2018
- REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The …ITB18-003 · Technical service bulletin · Equipment · issued Jan 23, 2018
- WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other change…ITB17-009a · Technical service bulletin · Visibility · issued Nov 29, 2017
- WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes hav…ITB09-039e · Technical service bulletin · Visibility · issued Nov 29, 2017
- BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe…ITB00-024g · Technical service bulletin · Service Brakes · issued Nov 28, 2017
- 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.ITB09-015h · Technical service bulletin · Electrical System · issued Jul 7, 2017
- SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from…ITB09063B · Technical service bulletin · Equipment · issued Apr 13, 2016
- SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most a…ITB13007A · Technical service bulletin · Visibility · issued Dec 1, 2015
- SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags a…ITB00031D · Technical service bulletin · Back Over Prevention · issued Jan 16, 2015
- SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) f…ITB08024C · Technical service bulletin · Electrical System · issued Jan 27, 2014
- Infiniti: srs precautions during service. Included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplem…ITB-08-024A · Technical service bulletin · Air Bags · issued Jan 27, 2014
- Infiniti is conducting a voluntary safety recall campaign on certain model year 1997 - 2003 QX4 vehicles that are currently registered in Salt States to inspect for corrosion, and …ITB11041G · Technical service bulletin · Structure · issued Dec 20, 2013
- Nissan service campaign: see document search button for owner letter. 1997-2004 qx4. In states where heavy concentrations of road salt are used in the winter, the front driver¿s si…ITB-11-041 · Technical service bulletin · Suspension · issued Dec 20, 2013
- Infiniti: exterior lamp fogging. Water in the exterior lamps. This is generally not due to a defect. All current exterior lamp assemblies are vented to the atmosphere (not sealed).…ITB-03-051-C · Technical service bulletin · Exterior Lighting · issued Nov 27, 2013
- Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti desig…ITB92069D · Technical service bulletin · Equipment · issued Aug 27, 2013
- SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed,…ITB00024F · Technical service bulletin · Steering · issued Jul 23, 2013
- If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and fol…ITB04038A · Technical service bulletin · Wheels · issued Jul 23, 2013
- As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate w…ITB98011F · Technical service bulletin · Electrical System · issued Jun 7, 2013
- Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be disa…ITB-13-12 · Technical service bulletin · Latches/locks/linkages · issued Apr 3, 2013
- SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber…ITB99001A · Technical service bulletin · Suspension · issued Mar 19, 2013
- Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. No models listed. Model years 1998-2013. *peITB-11-049-B · Technical service bulletin · Electrical System · issued Jul 6, 2012
- Infiniti: see document search button for owner letter. Certain vehicles registered in states where concentration of road is used, an inspection for corrosion and repair, if necessa…RCB-11-039-E · Technical service bulletin · Suspension · issued Jun 8, 2012
- Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. No models or model years listed. *pe updated on 08-11-2011. *kbITB-09-050 · Technical service bulletin · Tires · issued Sep 30, 2010
- Infiniti: vent control valve replacement. No applied vehicles affected: all models; no model years listed. *peITB-09-062 · Technical service bulletin · Equipment · issued Nov 17, 2009
- Infiniti: d ring residue can cause slow seat belt retraction. Seat belt retraction of the front seat belt(s) is slow, caused by residue build up on the d rings. Models fx35/fx45(03…ITB-01-003B · Technical service bulletin · Seat Belts · issued Nov 12, 2009
- Infiniti: electronic control unit damage can result from improper battery connection. The battery is required to stay connected when the engine is running. No model years listed. *…ITB-09-020 · Technical service bulletin · Electrical System · issued Apr 6, 2009
- Exterior lamp fogging. *kb03031 · Technical service bulletin · Exterior Lighting · issued Apr 18, 2007
- 4wd warning lamp comes on intermittently. *mj04029 · Technical service bulletin · Exterior Lighting · issued Jun 9, 2004
- Remote keyless entry replacement parts. *tt04001 · Technical service bulletin · Equipment · issued Jan 1, 2004
- The infiniti integrated homelink transmitter system. Various models including 1996-2004 i30/i35; 2004 q45; 2004 m45. *ttITB99048A · Technical service bulletin · Equipment · issued Nov 7, 2003
- Brake judder from front brakes. *tt03061A · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 21, 2003
- Brake judder from front brakes. *tt03061 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 8, 2003
- Front seat belt latch plate retaining button missing. Various models including the 2004 g35. *ttITB99016B · Technical service bulletin · Seat Belts · issued Aug 5, 2003
- Hvac (blower) fan only works on speed 4. *tt03038B · Technical service bulletin · Equipment · issued Jul 25, 2003
- The hvac (blower) fan only works on speed 4 (high). *tt03038A · Technical service bulletin · Equipment · issued Jun 23, 2003
- Replacement automatic transmission. *tt03035 · Technical service bulletin · Power Train · issued May 28, 2003
- Hvac (blower) fan only works on speed 4. *tt03038 · Technical service bulletin · Equipment · issued May 28, 2003
- Intelligent cruise control system maintenance. *tt03036 · Technical service bulletin · Vehicle Speed Control · issued May 27, 2003
- Transfer case oil leak condition. *tt03029 · Technical service bulletin · Power Train · issued May 15, 2003
- Dvd mobile entertainment system introduction and diagnosis. *tt01033A · Technical service bulletin · Equipment · issued Apr 4, 2003
- Available tool; j-45738 transmission jack adapter. *tt03019 · Technical service bulletin · Equipment · issued Mar 24, 2003
- Malfunction indicator lamp on with rear 02 sensor diagnostic test mode p0138/p0139/p0158/p0159/p1147/p1167. *scc03009 · Technical service bulletin · Electrical System · issued Feb 5, 2003
- Roof rack whistle noise. *scc03008 · Technical service bulletin · Structure · issued Feb 5, 2003
- Malfunction indicator lamp on with rear o2 sensor diagnostic trouble code. *jbITB03009 · Technical service bulletin · Electrical System · issued Feb 5, 2003
- Roof rack whistle noise. *jbITB03008 · Technical service bulletin · Equipment · issued Feb 5, 2003
- Rubbing/wheezing noise from steering column when turning. *tt03005 · Technical service bulletin · Steering · issued Jan 22, 2003
- Engine will not start. Vehicle immobiilizer system/nissan anti-theft systm (ivis/nats). *tt99046C · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2002
- On some vehicles the all-mode transfer case may become stuck in 4wd low. *ttITB02029 · Technical service bulletin · Power Train · issued Apr 29, 2002
- Some vehicles may exhibit a steady, rhythmic static noise heard from the speakers that follows engine speed on certain fm radio stations. *ttITB02020 · Technical service bulletin · Electrical System · issued Apr 12, 2002
- Service information regarding roof console temperature display reading inaccurately. *ttITB02023 · Technical service bulletin · Equipment · issued Apr 10, 2002
- Information regarding console temperature display reading inaccurately. *ttITB02023 · Technical service bulletin · Engine and Engine Cooling · issued Apr 10, 2002
- Information regarding clunk noise from transfer case. *yhITB02011 · Technical service bulletin · Power Train · issued Mar 5, 2002
- Information regarding a new tool set that has been released as an essential tool for adjusting valve clearances. *slcITB01058 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2001
- Information regarding essential tool; valve shim lifter set, j-45074. *yhITB01058 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2001
- On some vehicles, the navigational system display freezes, un-iniated re-routing, and no voice guidance symptoms. *ttITB01050 · Technical service bulletin · Equipment · issued Aug 31, 2001
- Vehicles may exhibit navigation system display freeze, un-initiated re-routing, and no voice guidance symptoms. *ttITB01050 · Technical service bulletin · Equipment · issued Aug 31, 2001