2002 Jeep Grand Cherokee structure problems
13 owner complaints filed with NHTSA name the structure on the 2002 Jeep Grand Cherokee — 1% of all complaints for this model year.
What owners report
“Tl* the contact owns a 2002 jeep grand cherokee. The contact received a manufacturer recall for the trailer hitch, the dealer was notified and indicated that the frame and trailer hitch would need to be replaced before they would provide the recall repair. The vehicle was not repaired. The…”
filed Aug 8, 2016
“The power windows repeatedly break--won't operate. The front passenger side window motor/regulator has broken down twice. In addition, two other window operators have failed. The culprit: a white plastic half wheel that the cable goes around that operates the window. Jeep charges $500 plus to…”
filed Mar 30, 2016
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Structure problems in other Grand Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2025 Grand Cherokee | 3 | 5% |
| 2024 Grand Cherokee | 1 | 0% |
| 2023 Grand Cherokee | 9 | 2% |
| 2022 Grand Cherokee | 4 | 2% |
| 2021 Grand Cherokee | 4 | 1% |
| 2020 Grand Cherokee | 8 | 4% |
| 2019 Grand Cherokee | 9 | 3% |
| 2018 Grand Cherokee | 16 | 2% |
| 2017 Grand Cherokee | 10 | 3% |
| 2016 Grand Cherokee | 11 | 4% |
| 2015 Grand Cherokee | 30 | 2% |
| 2014 Grand Cherokee | 65 | 3% |
Other reported problem areas on the 2002 Jeep Grand Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.