2024 Kia Soul problems & reliability
28 owner complaints filed with NHTSA for the 2024 Kia Soul. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 9 | 32% |
| Unknown OR Other | 7 | 25% |
| Engine | 4 | 14% |
| Forward Collision Avoidance | 3 | 11% |
| Lane Departure | 3 | 11% |
| Back Over Prevention | 2 | 7% |
| Exterior Lighting | 2 | 7% |
| Power Train | 2 | 7% |
| Service Brakes | 2 | 7% |
| Steering | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 12 reported components →Complaints by incident year
What owners report
“The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.”
Electrical System · filed Jul 14, 2026
“Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump…”
Service Brakes · filed Jul 9, 2026
“The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and…”
Unknown OR Other · filed Jul 5, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
28 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Kia Soul. The 10 most recent:
TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT (CA2605) - This bulletin provides information to replace the front view camera on certain 2023-2024MY Soul (SK3) vehicles produced from March 15, 2022, through…
TSB_ELE425 · Service Bulletin/Repair Instructions · issued Jul 29, 2026
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected…
TSB_BOD336 · Service Bulletin/Repair Instructions · issued Jun 4, 2026
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the…
TSB_ELE422 · Service Bulletin/Repair Instructions · issued May 28, 2026
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…
PS797 · Other · issued Dec 9, 2025
TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024MY Soul…
TSB_ELE402 · Service Bulletin/Repair Instructions · issued Nov 4, 2025
TECHNICAL SERVICE BULLETIN: POWER WINDOW MAIN SWITCH REPLACEMENT (CA2510) - This bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024MY Soul…
TSB_ELE402 · Service Bulletin/Repair Instructions · issued Nov 1, 2025
TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION/REPLACEMENT (WTY041) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the…
WTY041_TSB_R1 · Service Bulletin/Repair Instructions · issued Sep 11, 2025
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area…
TSB_TRA046_R5 · Service Bulletin/Repair Instructions · issued Apr 17, 2025
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar…
TSB_ENG222_R8 · Service Bulletin/Repair Instructions · issued Apr 3, 2025
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia…
TSB_ELE378 · Service Bulletin/Repair Instructions · issued Mar 20, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2024 Kia Soul in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Kia Soul?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.