2024 Lexus NX problems & reliability
38 owner complaints filed with NHTSA for the 2024 Lexus NX, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2024 Lexus NX vehicles were involved in 2 fatal crashes with 3 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 15 | 39% |
| Unknown OR Other | 10 | 26% |
| Structure | 4 | 11% |
| Forward Collision Avoidance | 3 | 8% |
| Latches/locks/linkages | 3 | 8% |
| Power Train | 3 | 8% |
| Service Brakes | 3 | 8% |
| Back Over Prevention | 2 | 5% |
| Engine | 2 | 5% |
| Fuel/propulsion System | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 16 reported components →Complaints by incident year
What owners report
“On 2026-07-05, my car started except the digital instrument panel was blank/black. This meant the digital gas and battery gauges weren't visible, in addition to the speedometer, etc. I tried restarting the car to see if it was a fluke but it did not come back. On 2026-07-06, the car worked fine / as expected, but…”
Electrical System · filed Jul 6, 2026
“I started my vehicle and thr complete infotainment screen was black, no display, no backup camera, nothing but a black screen. The volume button still worked and you could touch the screen and her things change but you could not see anything because the screen was black. It is like turning the brightness completely…”
Back Over Prevention · filed Jun 30, 2026
“While driving on the highway, something (likely a small rock) from oncoming traffic flew into the windshield. Upon contact, the windshield cracked and shattered in a manner I have not seen a windshield break before, immediately spraying glass shards across the interior of the vehicle (to include dashboard, seats, and…”
Unknown OR Other · filed Apr 9, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
101 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Lexus NX. The 10 most recent:
OBSOLETE NOTICE April 17, 2026: This bulletin is now obsolete. Please see L-SB-0009-26
L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions · issued Apr 17, 2026
Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the following condition at vehicle startup when the vehicle is in Park: • A “Shift System Malfunction” message on the…
L-SB-0009-26 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
Some 2024 – 2025 model year NX 250, NX 350, and NX 350h North American Produced vehicles may exhibit a consistent/repeatable tick/abnormal noise from the top of the B-pillar while driving. The abnormal noise can be…
L-SB-0008-26 · Service Bulletin/Repair Instructions · issued Apr 14, 2026
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
L-SB-0021-25 · Service Bulletin/Repair Instructions · issued Mar 10, 2026
Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both of the following conditions at vehicle startup when the vehicle is in Park: •A “Shift System Malfunction”…
L-SB-0017-25 Rev2 · Service Bulletin/Repair Instructions · issued Mar 10, 2026
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
L-SB-0021-25 · Service Bulletin/Repair Instructions · issued Feb 27, 2026
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The…
L-SB-0030-24 Rev2 · Service Bulletin/Repair Instructions · issued Dec 15, 2025
Some 2022 – 2025 model year NX 450h+ and 2024 – 2025 RX 450h+ vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P019064 (Fuel Rail Pressure Sensor “A” Signal Plausibility Failure) present. The…
L-SB-0052-25 · Service Bulletin/Repair Instructions · issued Nov 21, 2025
The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Under Wire connector…
25LD01 · Service Campaign · issued Nov 13, 2025
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist…
L-TT-0326-23 Rev2 · Service Bulletin/Repair Instructions · issued Aug 19, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Lexus NX has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Lexus NX?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.