2020 Mercedes-Benz A 220 problems & reliability
20 owner complaints filed with NHTSA for the 2020 Mercedes-Benz A 220, alongside 10 safety recall campaigns. Last verified Aug 8, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 8 | 40% |
| Engine | 8 | 40% |
| Back Over Prevention | 4 | 20% |
| Fuel/propulsion System | 4 | 20% |
| Power Train | 4 | 20% |
| Unknown / Other | 4 | 20% |
| Steering | 2 | 10% |
| Suspension | 2 | 10% |
| Air Bags | 1 | 5% |
| Communication | 1 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 12 reported components →Complaints by incident year
What owners report
“While stopped at a red light, my 2020 Mercedes-Benz A220 unexpectedly shut off and shifted into Neutral without warning. All warning lights illuminated on the dashboard, and a message instructed me to release the brake and restart the engine. The vehicle restarted, but this has now happened twice. The check engine…”
Power Train · filed Jul 27, 2026
“While driving at highway speed, I experienced a sudden loss of engine power with no warning. This created an immediate safety hazard for myself and other drivers. The vehicle was diagnosed by Mercedes-Benz of Georgetown as requiring a full engine replacement (~$19,000). This failure is consistent with a known defect…”
Engine · filed Jun 6, 2026
“There was a rear camera recall in 2022 which I had fixed they did a software upgrade. The EXACT same issue has returned . It’s really dangerous when backing out of spaces and I can’t see. I took to dealership and they claim my license plate cover is the issue however even without the cover the exact problem with…”
Back Over Prevention · filed Oct 24, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
249 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Mercedes-Benz A 220. The 10 most recent:
This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz…
EW - DMTL · Warranty Program/Extension · issued Jul 31, 2026
Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" "Active steering assist…
LI46.10-P-078012 · Service Bulletin/Repair Instructions · issued Jul 17, 2026
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…
LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change request is triggered, a…
LI82.60-P-080383 · Service Bulletin/Repair Instructions · issued Jul 8, 2026
Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no later than…
PSL-NCU Return Parts 6/19 · Other · issued Jun 19, 2026
Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being…
LI00.20-P-080703 · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…
LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026
Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before deactivating the…
LI82.85-P-080559 · Service Bulletin/Repair Instructions · issued May 26, 2026
Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area…
LI46.15-P-070510 · Service Bulletin/Repair Instructions · issued May 22, 2026
Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During…
LI82.30-P-059239 · Service Bulletin/Repair Instructions · issued May 19, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 Mercedes-Benz A 220 has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Mercedes-Benz A 220?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.