2023 Mercedes-Benz EQB 250+ problems & reliability
28 owner complaints filed with NHTSA for the 2023 Mercedes-Benz EQB 250+, alongside 3 safety recall campaigns. Last verified Aug 8, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 26 | 93% |
| Engine | 3 | 11% |
| Unknown OR Other | 3 | 11% |
| Fuel/propulsion System | 2 | 7% |
| Seats | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
What owners report
“The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instructions say I can charge…”
Electrical System · filed Jul 13, 2026
“Manufacturer Recall Number 2026020004 NHTSA Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased…”
Electrical System · filed Jun 15, 2026
“While driving on Interstate Highway 95, the electronic displays on the dashboard went completely blank for approximately 10 minutes.”
Electrical System · filed Jun 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
147 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Mercedes-Benz EQB 250+. The 10 most recent:
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still in development. This…
LI54.21-P-080326 · Service Bulletin/Repair Instructions · issued Jul 24, 2026
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…
LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243, 247: Software is still in development. This…
LI54.21-P-080326 · Service Bulletin/Repair Instructions · issued Jul 2, 2026
Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The root cause is currently being…
LI00.20-P-080703 · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Complaint "Weekly profile" pre-entry climate control setting not available in the climate control menu or grayed out in the Mercedes me connect App. Cause There may be limitations on the indicator in the display due to…
LI83.70-P-078546 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster. In addition, the following two…
LI82.85-P-080507 · Service Bulletin/Repair Instructions · issued May 26, 2026
Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area…
LI46.15-P-070510 · Service Bulletin/Repair Instructions · issued May 22, 2026
Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low. The noises when steering can be caused by…
LI32.25-P-070053 · Service Bulletin/Repair Instructions · issued May 16, 2026
Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other Park Topics Cause…
LI54.65-P-080132 · Service Bulletin/Repair Instructions · issued May 12, 2026
Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support • Steering column switch module If noise…
LI46.15-P-070510 · Service Bulletin/Repair Instructions · issued May 8, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Mercedes-Benz EQB 250+ has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Mercedes-Benz EQB 250+?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.