Saturday, August 8, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2002 Mercedes-Benz ML500 problems & reliability

27 owner complaints filed with NHTSA for the 2002 Mercedes-Benz ML500, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
27
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
1 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
14 MPG combined
City 13 · highway 16 (typical trim)
Service bulletins (TSBs)
56
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Steering7
Service Brakes, Hydraulic5
Electrical System3
Vehicle Speed Control3
Visibility3
Engine and Engine Cooling2
Power Train2
Air Bags1
Electronic Stability Control (esc)1
Engine1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 14 reported components →

Complaints by incident year

02
03
04
05
06
07
08
09
10
11
13
14
16
19
21
23

What owners report

  • There is a serious defect in the YAW rate sensors in these Mercedes ML W163's. Thank God I was driving down a secluded road and nobody was behind me, but my vehicles brakes locked up, on their own, even with my foot on the accelerator pedal, with no warning lights or warning signals. I have no error codes, and my…

    Service Brakes · filed Dec 10, 2021

  • Tl* the contact owns a 2002 mercedes-benz ml500. While driving 45 mph, the vehicle accelerated and the low range warning indicator illuminated. The contact pulled the vehicle over and turned off the engine. Once restarted, the vehicle operated normally. The vehicle was taken to an independent mechanic where the key…

    Engine · filed Aug 27, 2019

  • House from power steering pomp is leaking , during drive I loose power steering fluid and almost I hit cat from another line.

    Steering · filed Apr 11, 2016

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

56 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Mercedes-Benz ML500. The 10 most recent:

  • Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause…

    LI35.30-P-058566 · Service Bulletin/Repair Instructions · issued Jul 14, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 16, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…

    LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued Nov 15, 2025

  • Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in…

    LI33.30-P-056665 · Service Bulletin/Repair Instructions · issued May 21, 2025

  • Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a…

    LI82.10-P-078896 · Service Bulletin/Repair Instructions · issued Apr 28, 2025

  • Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp…

    LI82.10-P-078301 · Service Bulletin/Repair Instructions · issued Apr 28, 2025

  • Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see…

    LI83.20-P-051802 · Service Bulletin/Repair Instructions · issued Apr 1, 2025

  • Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly…

    LI82.70-P-077433 · Service Bulletin/Repair Instructions · issued Mar 5, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2002 Mercedes-Benz ML500 has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Mercedes-Benz ML500?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mercedes-Benz or NHTSA.