2010 Mercury Milan defect investigations

Investigations by NHTSA’s Office of Defects Investigation that name the 2010 Mercury Milan. An investigation is how complaints can become a recall: complaints → investigation → (sometimes) TSB → recall.

• Electronic Throttle Body Malfunction
  Preliminary Evaluation PE13003 · opened Feb 21, 2013 · closed Feb 28, 2014

  On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigat…

• Floor mat interference with accelerator
  Engineering Analysis EA12009 · opened Dec 12, 2012 · closed Jun 12, 2014 · led to recall 14E028000

  On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Herm…

• Wheel Mounting Stud Fracture
  Engineering Analysis EA11009 · opened Jul 26, 2011 · closed Jan 20, 2012 · led to recall 11V574000

  To date, the agency is aware of 84 consumer complaints and 361 warranty claims related to the alleged defect in the subject vehicles.In total, 382 subject vehicles reportedly experienced one or more wheel stud fractures, resulting in 7 alleged wheel separation incidents.Most of the reported wheel stud fractures occurre…

• Wheel Stud Fracture
  Preliminary Evaluation PE11003 · opened Jan 21, 2011 · closed Jul 26, 2011 · led to recall 11V574000

  On January 21, 2011, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE11-003) to investigate alleged wheel stud fractures in certain model year (MY) 2010 Ford Fusion vehicles.ODI sent the manufacturer an information request letter dated February 8, 2011 and Ford responded by letter dated Mar…

• Fleet Vehicle Recall Completion Audit
  Audit Query AQ10001 · opened Nov 18, 2010 · closed Dec 28, 2015

  On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-rela…

• Accel Pedal Interference - Acc Floormat
  Preliminary Evaluation PE10019 · opened May 28, 2010 · closed Jan 11, 2013

  Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received by ODI and Ford show …