2021–2023 New Flyer XE35, 2021–2023 New Flyer XE40, 2023 New Flyer XE60 Recall: Due to a software error, unintended acceleration may occur during certain…
NHTSA campaign 23V897000 · Vehicle Speed Control · filed Dec 22, 2023 · verified Jul 30, 2026
The defect
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
The risk
Unintended acceleration can increase the risk of a crash.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →The fix — what to do
New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Related recalls
More New Flyer XE35 recalls
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- 2016–2026 New Flyer XD35 and 15 other models — Please refer to New Flyer's recall report for specific…
- 2019–2025 New Flyer XE35 and 2 other models — High voltage battery may experience a short circuit within…
- 2019–2025 New Flyer XE35 and 4 other models — An inadequate weld on the high voltage battery busbar and…
- 2021–2023 New Flyer XE35 and 3 other models — One or more drain valves may not activate as intended…
Other campaigns involving New Flyer vehicles
Source: NHTSA recall database, campaign 23V897000 (manufacturer number R23-023). Data last verified Jul 30, 2026.