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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac CTS 2014–2018technical service bulletin

Bulletin PIP5531 · NHTSA communication 10125098 · issued Nov 3, 2017

Technical service bulletin
communication type
Power Train
component
2014–2018
model years
58
vehicle entries

Official summary

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “matin

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.