Infiniti EX35 2005–2016 — technical service bulletin
Bulletin ITB09039C · NHTSA communication 10192728 · issued Jan 28, 2016
Technical service bulletin
communication type
Visibility
component
2005–2016
model years
60
vehicle entries
Official summary
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. S
Vehicles covered
- 2008 Infiniti EX35
- 2009 Infiniti EX35
- 2010 Infiniti EX35
- 2011 Infiniti EX35
- 2012 Infiniti EX35
- 2013 Infiniti EX35
- 2005 Infiniti FX35
- 2006 Infiniti FX35
- 2007 Infiniti FX35
- 2008 Infiniti FX35
- 2009 Infiniti FX35
- 2010 Infiniti FX35
- 2011 Infiniti FX35
- 2012 Infiniti FX35
- 2013 Infiniti FX35
- 2005 Infiniti FX45
- 2006 Infiniti FX45
- 2007 Infiniti FX45
- 2008 Infiniti FX45
- 2009 Infiniti FX45
- 2009 Infiniti FX50
- 2010 Infiniti FX50
- 2011 Infiniti FX50
- 2012 Infiniti FX50
- 2013 Infiniti FX50
- 2005 Infiniti G35
- 2006 Infiniti G35
- 2007 Infiniti G35
- 2008 Infiniti G35
- 2008 Infiniti G37
- 2009 Infiniti G37
- 2010 Infiniti G37
- 2011 Infiniti G37
- 2012 Infiniti G37
- 2013 Infiniti G37
- 2012 Infiniti M
- 2011 Infiniti M37
- 2012 Infiniti M37
- 2013 Infiniti M37
- 2006 Infiniti M45
- 2007 Infiniti M45
- 2008 Infiniti M45
- 2009 Infiniti M45
- 2010 Infiniti M45
- 2011 Infiniti M56
- 2012 Infiniti M56
- 2013 Infiniti M56
- 2015 Infiniti Q40
- 2005 Infiniti Q45
- 2006 Infiniti Q45
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2016 Infiniti Q50
- 2014 Infiniti Q60
- 2014 Infiniti Q70
- 2015 Infiniti Q70
- 2016 Infiniti Q70
- 2014 Infiniti QX50
- 2015 Infiniti QX50
- 2016 Infiniti QX50
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.