2011 Infiniti M37 problems & reliability
31 owner complaints filed with NHTSA for the 2011 Infiniti M37. Last verified Aug 8, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
2 complaints report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2011 Infiniti M37 vehicles were involved in 15 fatal crashes with 8 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 15 | 48% |
| Steering | 5 | 16% |
| Vehicle Speed Control | 5 | 16% |
| Engine | 4 | 13% |
| Electrical System | 3 | 10% |
| Unknown / Other | 3 | 10% |
| Air Bags | 2 | 6% |
| Electronic Stability Control (esc) | 2 | 6% |
| Suspension | 2 | 6% |
| Forward Collision Avoidance | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 16 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The Air Bag Warning Light on the dash blinks continuously and the Front Passenger Air Bag Status Light remains on whether or not the seat is occupied. I took the car to the Infiniti dealer. The Service Advisor said the Occupant Classification System Control Unit or OCS sensor needs to be replaced but Infiniti no…”
Air Bags · filed Nov 8, 2021
“Vehicle has hesitation during acceleration, it lags and transmission is unresponsive most of the times. There are other times that the vehicles transmission will downshift and rev up while coasting down hill while foot is off accelerator. Vehicle only has 59k miles on it and should not be having this issue. It's like…”
Power Train · filed Dec 6, 2020
“The car hestitates, jerks, revs at low speed, rough idling, and slow acceleration. I replaced the maf sensor b 4 months ago after my car engine ligth came on while on the highway and I couldnt accelerate pass 30 miles per hour.I had to pray and drive to the nearest place for them to fix it.”
Power Train · filed Sep 3, 2020
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
86 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Infiniti M37. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006D · Service Bulletin/Repair Instructions · issued May 20, 2024
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029C · Service Bulletin/Repair Instructions · issued May 20, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-009H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K · Service Bulletin/Repair Instructions · issued Apr 29, 2024
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051Q · Service Bulletin/Repair Instructions · issued Apr 5, 2023
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D · Service Bulletin/Repair Instructions · issued Mar 29, 2023
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-074B · Service Bulletin/Repair Instructions · issued Mar 8, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2011 Infiniti M37 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 Infiniti M37?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.