Hyundai IONIQ 5 2024–2025 — technical service bulletin
Bulletin 25-BE-003H DN · NHTSA communication 11014445 · issued Feb 22, 2025
Technical service bulletin
communication type
Electrical System
component
2024–2025
model years
10
vehicle entries
Official summary
Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Bluelink functions. Voice Recognition, Sports Media, and Weather will not be available. Dealer stock and retailed vehicles are both affected. If a customer calls in and their vehicle is experiencing issues related to Bluelink, please have them come into the dealership to assist with resetting the Bluelink Data Communication Unit (DCU) and utilize TSB 25-BE-003H posted on
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.