2013 Infiniti JX35 service bulletins & manufacturer communications

181 manufacturer communications are on file with NHTSA for the 2013 Infiniti JX35. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may …
  ITB09-063C · Technical service bulletin · Structure · issued Apr 13, 2026
• TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with…
  ITB12-011R · Technical service bulletin · Electrical System · issued Mar 30, 2026
• DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
  ITB19-024D · Technical service bulletin · Air Bags · issued Sep 19, 2024
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052E · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006D · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029C · Technical service bulletin · Electrical System · issued May 20, 2024
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-009H · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007I · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039K · Technical service bulletin · Visibility/wiper · issued Apr 29, 2024
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011Q · Technical service bulletin · Electrical System · issued Jan 22, 2024
• CVT/TCM CALIBRATION DATA â WRITEâ PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-055D · Technical service bulletin · Power Train · issued May 8, 2023
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051Q · Technical service bulletin · Exterior Lighting · issued Apr 5, 2023
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008D · Technical service bulletin · Power Train · issued Mar 29, 2023
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024C · Technical service bulletin · Equipment · issued Mar 9, 2023
• ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-074B · Technical service bulletin · Service Brakes · issued Mar 8, 2023
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007H · Technical service bulletin · Structure · issued Feb 27, 2023
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039J · Technical service bulletin · Structure · issued Feb 27, 2023
• WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-067C · Technical service bulletin · Wheels · issued Feb 22, 2023
• 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come e…
  ITB22-040 · Technical service bulletin · Communication · issued Nov 22, 2022
• ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of …
  ITB12-072I · Technical service bulletin · Power Train · issued Nov 9, 2022
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008C · Technical service bulletin · Power Train · issued Sep 27, 2022
• INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous …
  ITB12-072H · Technical service bulletin · Power Train · issued May 31, 2022
• ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB15-011C · Technical service bulletin · Power Train · issued May 17, 2022
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024B · Technical service bulletin · Air Bags · issued Apr 26, 2022
• INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous …
  ITB12-072G · Technical service bulletin · Power Train · issued Mar 15, 2022
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052D · Technical service bulletin · Electrical System · issued Feb 22, 2022
• CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006C · Technical service bulletin · Electrical System · issued Feb 22, 2022
• BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicleâ s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turne…
  ITB22-006 · Technical service bulletin · Electrical System · issued Feb 9, 2022
• EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-044J · Technical service bulletin · Fuel System, Other · issued Feb 7, 2022
• CAN COMMUNICATION CODES â DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029B · Technical service bulletin · Electrical System · issued Jan 26, 2022
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  NTB03-074P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-033C · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35; METER BACK LIGHT ILLUMINATION AND DISTANCE TO EMPTY INACCURACY Service Campaign ID # P2538 is no longer active. ï · Repair orders opened after…
  ITB12-053C · Technical service bulletin · Electrical System · issued Sep 1, 2021
• R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients a…
  PC835 - R1606 Ca · Technical service bulletin · Air Bags · issued Aug 27, 2021
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008B · Technical service bulletin · Power Train · issued Jun 9, 2021
• 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versi…
  ITB18-006B · Technical service bulletin · Equipment · issued Mar 24, 2021
• INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB16-006A · Technical service bulletin · Electrical System · issued Mar 24, 2021
• RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Ple…
  ITB10-037E · Technical service bulletin · Electrical System · issued Mar 24, 2021
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions o…
  ITB16-021B · Technical service bulletin · Electrical System · issued Mar 17, 2021
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-015B · Technical service bulletin · Equipment · issued Mar 16, 2021
• INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB14-059B · Technical service bulletin · Electrical System · issued Mar 15, 2021
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052C · Technical service bulletin · Electrical System · issued Mar 12, 2021
• 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all pr…
  ITB13-057B · Technical service bulletin · Electrical System · issued Mar 12, 2021
• BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
  ITB17-005A · Technical service bulletin · Electrical System · issued Mar 12, 2021
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB17-041A · Technical service bulletin · Electrical System · issued Mar 11, 2021
• SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this …
  ITB12-041D · Technical service bulletin · Equipment · issued Mar 11, 2021
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011P · Technical service bulletin · Electrical System · issued Mar 10, 2021
• NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB11-003F · Technical service bulletin · Electrical System · issued Mar 10, 2021
• AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-017E · Technical service bulletin · Equipment · issued Mar 10, 2021
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024A · Technical service bulletin · Electrical System · issued Mar 5, 2021
• 2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bu…
  ITB15-014A · Technical service bulletin · Electrical System · issued Mar 4, 2021
• CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-034B · Technical service bulletin · Power Train · issued Mar 1, 2021
• 2013 JX35 AND 2014 â 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB15-012i · Technical service bulletin · Power Train · issued Jan 14, 2021
• Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided clients with an opport…
  EXPIRATION NOTIF · Technical service bulletin · Electrical System · issued Dec 22, 2020
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï · Repair orders opened after …
  ITB17-007a · Technical service bulletin · Electrical System · issued Dec 21, 2020
• 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
  ITB15-024a · Technical service bulletin · Engine and Engine Cooling · issued Dec 10, 2020
• 2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please …
  ITB12-072f · Technical service bulletin · Power Train · issued Sep 23, 2020
• PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.
  ITB11-066f · Technical service bulletin · Equipment · issued May 14, 2020
• CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB18-026c · Technical service bulletin · Power Train · issued Mar 13, 2020
• CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this…
  ITB13-008a · Technical service bulletin · Suspension · issued Jan 17, 2020
• 2013 JX35 AND 2014 â 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB15-012h · Technical service bulletin · Power Train · issued Oct 22, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011o · Technical service bulletin · Equipment · issued Oct 8, 2019
• DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTIO…
  ITB19-024 · Technical service bulletin · Electrical System · issued Sep 12, 2019
• REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB14-011d · Technical service bulletin · Engine and Engine Cooling · issued Aug 13, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011n · Technical service bulletin · Equipment · issued Jun 24, 2019
• 2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is nec…
  ITB19-014 · Technical service bulletin · Exterior Lighting · issued Jun 13, 2019
• ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB14-053b · Technical service bulletin · Equipment · issued Jun 4, 2019
• DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal …
  ITB19-011 · Technical service bulletin · Equipment · issued May 13, 2019
• EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentratio…
  ITB19-008 · Technical service bulletin · Equipment · issued Apr 2, 2019
• CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-055c · Technical service bulletin · Power Train · issued Mar 28, 2019
• CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB18-026b · Technical service bulletin · Equipment · issued Mar 20, 2019
• 2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versi…
  ITB18-006a · Technical service bulletin · Electrical System · issued Mar 15, 2019
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discar…
  ITB13-044g · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last pag…
  ITB12-011m · Technical service bulletin · Equipment · issued Jan 24, 2019
• OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer…
  Revision 1-IEVAP · Technical service bulletin · Equipment · issued Nov 28, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional…
  ITB17-026b · Technical service bulletin · Fuel System, Gasoline · issued Nov 28, 2018
• AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this …
  ITB18-039 · Technical service bulletin · Air Bags · issued Nov 13, 2018
• 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has…
  ITB12-072e · Technical service bulletin · Equipment · issued Nov 12, 2018
• CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB18-026a · Technical service bulletin · Power Train · issued Nov 5, 2018
• PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and r…
  ITB18-037 · Technical service bulletin · Structure · issued Oct 24, 2018
• TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review…
  ITB18-034 · Technical service bulletin · Power Train · issued Oct 12, 2018
• 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 …
  REVISION 4-PC451 · Technical service bulletin · Equipment · issued Oct 12, 2018
• Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has bee…
  Infiniti USA Ret · Technical service bulletin · Equipment · issued Oct 9, 2018
• Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participatio…
  Infiniti USA Tak · Technical service bulletin · Air Bags · issued Oct 2, 2018
• 2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). Thi…
  ITB12-072d · Technical service bulletin · Electrical System · issued Sep 28, 2018
• DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Cam…
  IPSB18-218 Retai · Technical service bulletin · Equipment · issued Sep 28, 2018
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and…
  ITB12-011l · Technical service bulletin · Equipment · issued Sep 11, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to prop…
  ITB17-026b · Technical service bulletin · Fuel System, Gasoline · issued Aug 20, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - C…
  Revision 1-NEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Cl…
  Revision 1-IEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shu…
  ITB17-026a · Technical service bulletin · Fuel System, Gasoline · issued Aug 16, 2018
• CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. A…
  ITB18-026 · Technical service bulletin · Power Train · issued Aug 15, 2018
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the …
  ITB13-044f · Technical service bulletin · Fuel System, Gasoline · issued Aug 15, 2018
• CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. …
  ITB13-035c · Technical service bulletin · Power Train · issued Aug 15, 2018
• CVT Software Update/Warranty Extension Voluntary Service Campaign UPDATE April 6, 2018 Please discard earlier versions of this bulletin The announcement from December 7, 2016 has b…
  PC501 · Technical service bulletin · Electrical System · issued Apr 6, 2018
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to…
  ITB16-048c · Technical service bulletin · Equipment · issued Apr 5, 2018
• NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication d…
  ITB01-024e · Technical service bulletin · Equipment · issued Apr 4, 2018
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052b · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 26, 2018
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005d · Technical service bulletin · Electronic Stability Control (esc) · issued Mar 23, 2018
• HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB03-051L · Technical service bulletin · Exterior Lighting · issued Mar 19, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform t…
  ITB12-011k · Technical service bulletin · Electrical System · issued Mar 7, 2018
• DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. …
  IPSB17-130 · Technical service bulletin · Equipment · issued Mar 7, 2018
• REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The …
  ITB18-003 · Technical service bulletin · Equipment · issued Jan 23, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versio…
  ITB12-011j · Technical service bulletin · Electrical System · issued Jan 4, 2018
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other change…
  ITB17-009a · Technical service bulletin · Visibility · issued Nov 29, 2017
• WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes hav…
  ITB09-039e · Technical service bulletin · Visibility · issued Nov 29, 2017
• BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe…
  ITB00-024g · Technical service bulletin · Service Brakes · issued Nov 28, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout…
  ITB12-011i · Technical service bulletin · Equipment · issued Nov 14, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has be…
  ITB12-011h · Technical service bulletin · Equipment · issued Sep 28, 2017
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005c · Technical service bulletin · Equipment · issued Sep 25, 2017
• 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please di…
  ITB17-016c · Technical service bulletin · Air Bags · issued Aug 25, 2017
• INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Pl…
  ITB17-002b · Technical service bulletin · Engine · issued Aug 16, 2017
• 2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been m…
  ITB17-016b · Technical service bulletin · Equipment · issued Aug 10, 2017
• THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
  ITB14-053a · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 25, 2017
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No …
  ITB16-021a · Technical service bulletin · Structure · issued Jul 19, 2017
• Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Uni…
  P7331 · Technical service bulletin · Electrical System · issued Jul 14, 2017
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 201…
  ITB17-041 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 13, 2017
• 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  ITB09-015h · Technical service bulletin · Electrical System · issued Jul 7, 2017
• CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added.…
  ITB13-055b · Technical service bulletin · Electrical System · issued Apr 26, 2017
• INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this …
  ITB15-010c · Technical service bulletin · Power Train · issued Apr 24, 2017
• INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PA…
  ITB17-002a · Technical service bulletin · Engine · issued Apr 11, 2017
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in thi…
  ITB17-015 · Technical service bulletin · Equipment · issued Apr 10, 2017
• 2013 JX35 AND 2014 - 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to…
  ITB15-012g · Technical service bulletin · Engine · issued Mar 31, 2017
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. A correction was made to the DTC number on page 16. No other changes have been made. Please …
  ITB16-048b · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 28, 2017
• INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this…
  ITB17-026 · Technical service bulletin · Fuel System, Gasoline · issued Mar 20, 2017
• CVT Software Update/Warranty Extension Parts Update 2 ***** Parts Update ***** Campaign Bulletin ITB16-048 has been revised to address a part change (in the event that parts are ne…
  PC501 - 2013 JX3 · Technical service bulletin · Electrical System · issued Mar 15, 2017
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions o…
  ITB16-048a · Technical service bulletin · Equipment · issued Mar 14, 2017
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been …
  REVISION 3-PC451 · Technical service bulletin · Equipment · issued Feb 17, 2017
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 I…
  ITB17-007 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 16, 2017
• BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of…
  ITB17-005 · Technical service bulletin · Electrical System · issued Feb 13, 2017
• CVT Software Update/Warranty Extension Parts Update ***** Parts Update ***** Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders…
  PC501 - 2013 JX3 · Technical service bulletin · Electrical System · issued Jan 27, 2017
• INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoi…
  ITB17-002 · Technical service bulletin · Engine · issued Jan 27, 2017
• POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB12-076c · Technical service bulletin · Structure · issued Jan 17, 2017
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used fo…
  REVISION 2-PC451 · Technical service bulletin · Equipment · issued Jan 3, 2017
• POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin.
  ITB12-076b · Technical service bulletin · Structure · issued Dec 21, 2016
• CVT Software Update/Warranty Extension Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to reprogram the Transmission Con…
  PC501 - 2013 JX3 · Technical service bulletin · Power Train · issued Dec 7, 2016
• VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2013 JX35 and 2014 QX60 vehicles to …
  ITB16-048 · Technical service bulletin · Service Brakes, Air · issued Dec 6, 2016
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard prev…
  ITB13-052a · Technical service bulletin · Engine · issued Nov 29, 2016
• INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTC…
  ITB16-047 · Technical service bulletin · Engine · issued Nov 28, 2016
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is n…
  REVISION 1-PC451 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 3, 2016
• 2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and refe…
  ITB16-040a · Technical service bulletin · Visibility · issued Nov 3, 2016
• CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previou…
  ITB13-035b · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 21, 2016
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made.…
  ITB12-011g · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 20, 2016
• 2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The do…
  ITB16-040 · Technical service bulletin · Visibility · issued Oct 5, 2016
• "pc451_pc452 2g tcu update - mail notification the purpose of this announcement is to let field personnel know that the first 22k owner mailings have been sent out today. This firs…
  PC451_PC452 2G T · Technical service bulletin · Equipment · issued Sep 29, 2016
• This bulletin has been amended. The title and if you confirm section have been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB12-054B · Technical service bulletin · Equipment · issued Sep 28, 2016
• "2g telematics hardware replacement client satisfaction initiative on february 26th, 2016 infiniti announced that it was sending a reminder notification to clients affected by at&t…
  PC451_PC452_PC45 · Technical service bulletin · Equipment · issued Sep 2, 2016
• "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have…
  ITB12-011F · Technical service bulletin · Equipment · issued Aug 19, 2016
• "remote engine start not working this bulletin has been amended. Changes have been made to items 4 and 13 in the supplemental diagnosis table. No other changes have been made. Plea…
  ITB14-011C · Technical service bulletin · Engine · issued Jul 27, 2016
• IF YOU CONFIRM: The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration) AND One of these DTCs is stored: - P17F0 (CVT_JUDDER (T/M INSPECT…
  ITB15012F · Technical service bulletin · Power Train · issued Apr 29, 2016
• IF YOU CONFIRM The customer reports a transmission judder (shake, shudder, single or multiple bumps or vibration). NOTE: A new diagnostic logic has been established to enhance the …
  ITB15011B · Technical service bulletin · Power Train · issued Apr 5, 2016
• Summary to be provided on a future date.
  ITB15-011B · Technical service bulletin · Power Train · issued Apr 5, 2016
• SERVICE INFORMATION The Service Procedure (starting on page 2) in this bulletin contains the steps to perform TCM Calibration Data Write Procedures. These procedures are used when …
  ITB13055A · Technical service bulletin · Electrical System · issued Mar 31, 2016
• Summary to be provided on a future date.
  ITB13-055A · Technical service bulletin · Electrical System · issued Mar 31, 2016
• SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pi…
  ITB15021A · Technical service bulletin · Fuel System, Gasoline · issued Mar 29, 2016
• Summary to be provided on a future date.
  AT15-007E · Technical service bulletin · Engine · issued Mar 1, 2016
• Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per s…
  ITB-14-051 · Technical service bulletin · Vehicle Speed Control · issued Jul 29, 2015
• Infiniti is informing affected clients that their vehicles (non-Hybrid models) are eligible for Continually Variable Transmission (CVT) Transmission Control Module (?TCM?) software…
  PC358 · Technical service bulletin · Electrical System · issued Mar 13, 2015
• SERVICE INFORMATION Applied vehicles equipped with a CVT have a "cap" that appears to be a fluid level gauge. This "cap" will NOT have a gauge or "dipstick". This is normal. Do NOT…
  ITB13035A · Technical service bulletin · Equipment · issued Aug 18, 2014
• Infiniti: while driving, unexpectedly and abruptly, or up and down, and distance to empty (fuel) fails to give correct reading of fuel gauge. Model 2013-2014 jx35, qx60. *pe update…
  ITB-14-036 · Technical service bulletin · Fuel System, Other · issued Aug 12, 2014
• As a result of delayed retail delivery reporting and some other factors, some retailers received CVTs they do not need. The attached excel file shows the CVTs that were shipped and…
  PC284A · Technical service bulletin · Equipment · issued Jun 12, 2014
• Infiniti is conducting a Retailer Service Action to replace the CVT and reprogram/calibrate the TCM on a limited number of certain specific 2013-14 JX35/QX60 vehicles that are curr…
  PC284 · Technical service bulletin · Electrical System · issued May 24, 2014
• SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been l…
  ITB14024 · Technical service bulletin · Equipment Adaptive/mobility · issued May 6, 2014
• SERVICE INFORMATION The rear seat headphones have a "LEFT" channel and a "RIGHT" channel. The channel switch is on the headphone ear pad case. If a person is sitting on the left si…
  ITB12051C · Technical service bulletin · Equipment · issued Mar 14, 2014
• Infiniti: once bcm goes into sleep mode and all doors are locked, all of applied vehicles remote functions fails work for approximately 15-20 minutes. Model 2013 jx35. *pe
  ITB-13-050 · Technical service bulletin · Electrical System · issued Dec 5, 2013
• Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. Model years 2012 and up. No models listed. *pe
  ITB-13-044 · Technical service bulletin · Fuel System, Gasoline · issued Nov 15, 2013
• Infiniti is conducting a Retailer service action to inspect and, if necessary, replace one or both of the front brake torque members on certain specific 2013 Infiniti JX35 or 2014 …
  PC251 · Technical service bulletin · Service Brakes · issued Oct 18, 2013
• Infiniti: service bulletin concerning low tire pressure warning system information. *js
  ITB-13-039 · Technical service bulletin · Tires · issued Sep 26, 2013
• Infiniti: may be shudder from the torque converter. *kb updated 7/22/13. *pe updated 09/23/2013 *js updated 10/24/13. *pe
  ITB-13-020 · Technical service bulletin · Power Train · issued Sep 10, 2013
• Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the mod…
  ITB-92-069-D · Technical service bulletin · Wheels · issued Aug 27, 2013
• Infinti: cruise control will not set and dtc p0605 is stored. If a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash. *js
  ITB-13-13 · Technical service bulletin · Vehicle Speed Control · issued Apr 4, 2013
• Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be disa…
  ITB-13-12 · Technical service bulletin · Latches/locks/linkages · issued Apr 3, 2013
• Infiniti: see document search button for owner letter. On some vehicles, the supplemental, dte, to fuel gauge, may be inaccurate and should be reprogram; while the combination mete…
  ITB-12-053 · Technical service bulletin · Fuel System, Other · issued Jan 23, 2013
• Infiniti is conducting a Retailer Inventory Inspection on certain specific 2013 Infiniti JX35 vehicles to verify that the armatures behind both the front and rear bumper fascias ar…
  PC193 · Technical service bulletin · Back Over Prevention · issued Oct 30, 2012
• Infiniti: see document search button for owner letter. Due to possible damage to air fuel (a/f) sensors, caused by engine control module (ecm) improper calibration, the a/f sensors…
  ITB-12-067 · Technical service bulletin · Engine · issued Oct 25, 2012
• Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to eithe…
  ITB-09-011-A · Technical service bulletin · Visibility/wiper · issued Aug 27, 2012
• Infiniti: see document search button for owner letter. On certain vehicles, the adas control units and radar are being reprogrammed with no charge to labor or parts. *pe updated 8/…
  ITB-12-044 · Technical service bulletin · Electrical System · issued Aug 22, 2012
• Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. No models listed. Model years 1998-2013. *pe
  ITB-11-049-B · Technical service bulletin · Electrical System · issued Jul 6, 2012
• Infiniti: performing millimeter wave (radar) sensor adjustment service will require a special service tool kit. *pe
  ITB-12-013 · Technical service bulletin · Vehicle Speed Control · issued Mar 19, 2012
• Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe
  ITB-12-005 · Technical service bulletin · Structure · issued Feb 3, 2012