2023 Mazda CX-50 service bulletins & manufacturer communications

343 manufacturer communications are on file with NHTSA for the 2023 Mazda CX-50. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/24 09/06/24 DESCRIPTION The Blind Spot Monitoring (BSM) system can malfunction wit…
  SA-043-26 · Technical service bulletin · Visibility/wiper · issued Jul 2, 2026
• This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION M…
  SA-042-26 · Technical service bulletin · Engine · issued Jul 1, 2026
• COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance w…
  16-010-26 · Technical service bulletin · Electrical System · issued Jul 1, 2026
• UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. …
  16-001-26a · Technical service bulletin · Unknown OR Other · issued Jun 30, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…
  SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
• DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Ve…
  SA-0-38/26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Co…
  SA-040-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers ha…
  SA-039-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testi…
  SA-033-26 · Technical service bulletin · Electrical System · issued Jun 4, 2026
• This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (…
  SA-034-26 · Technical service bulletin · Unknown OR Other · issued May 19, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel do…
  SA-032-26 · Technical service bulletin · Fuel/propulsion System · issued May 2, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Unknown OR Other · issued Apr 30, 2026
• Some vehicles may experience intermittent battery discharge. This may be caused by improperly installed door boots allowing water to enter into the central connectors C-22/C-23 (lo…
  09-014-26 · Technical service bulletin · Electrical System · issued Apr 30, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
• During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair t…
  SA-008-26a · Technical service bulletin · Structure · issued Apr 21, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…
  SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
• This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experien…
  SA-021-26 · Technical service bulletin · Electrical System · issued Apr 4, 2026
• This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…
  SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-041/25 10/31/25 and 09/10/25 During PDI, an indentation in the rear bumper may be noti…
  SA-008-26 · Technical service bulletin · Structure · issued Feb 21, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 04-001/25 02/06/25 Some vehicles may experience the front inner brake pads we…
  04-001-26 · Technical service bulletin · Service Brakes · issued Feb 11, 2026
• Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the…
  09-006-26 · Technical service bulletin · Electrical System · issued Jan 27, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
• Some customers may complain that a door beltline molding is loose, fell off, or is missing.
  SA-004-26 · Technical service bulletin · Structure · issued Jan 20, 2026
• Some vehicles may exhibit a crack in the door side of the front seat cushion trim. Cracks develop along the areas where wrinkles form when weight is applied to the seat. When exiti…
  09-004-26 · Technical service bulletin · Seats · issued Jan 13, 2026
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA02_10014. NOTE: If current version is not 7230C1A-N…
  16-002-26 · Technical service bulletin · Unknown OR Other · issued Jan 12, 2026
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014 or 7230C2A-NA01_10014). NOTE: If current v…
  16-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 8, 2026
• There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This…
  09-001-26 · Technical service bulletin · Seats · issued Jan 7, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-017-25d · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25c · Technical service bulletin · Electrical System · issued Dec 16, 2025
• Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid …
  09-045-25 · Technical service bulletin · Structure · issued Dec 4, 2025
• When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
  SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• Some vehicles may exhibit a distortion in the front windshield causing a distorted view. This is caused by the distortion test process during manufacturing not being conducted corr…
  09-041-25 · Technical service bulletin · Visibility/wiper · issued Nov 20, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Steering · issued Nov 8, 2025
• Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may h…
  09-010-25b · Technical service bulletin · Structure · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair t…
  SA-041-25a · Technical service bulletin · Structure · issued Nov 1, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25a · Technical service bulletin · Electrical System · issued Oct 17, 2025
• Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair …
  SA-011-25a · Technical service bulletin · Structure · issued Oct 17, 2025
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014). NOTE: If current version is not 7230C1A-…
  16-002-25 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2025
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-047-25 · Technical service bulletin · Unknown OR Other · issued Oct 8, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25c · Technical service bulletin · Unknown OR Other · issued Oct 7, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Some customers may complain that the fabric part of the seat is fraying. This is caused by a lack of durability of the fabric. To eliminate this concern, the durability of the seat…
  09-036-25 · Technical service bulletin · Seats · issued Sep 25, 2025
• During PDI, an indentation in the rear bumper may be noticed, or in some cases, the customer may return after delivery to report the indentation. Follow the steps below to repair t…
  SA-041-25 · Technical service bulletin · Structure · issued Sep 11, 2025
• Mazda Connected Services - Frequently Asked Questions
  SA-017-25c · Technical service bulletin · Unknown OR Other · issued Sep 9, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25b · Technical service bulletin · Electrical System · issued Aug 22, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25a · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25b · Technical service bulletin · Unknown OR Other · issued Aug 21, 2025
• When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement …
  SA-038-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25a · Technical service bulletin · Engine · issued Jul 14, 2025
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-017-25b · Technical service bulletin · Unknown OR Other · issued Jul 14, 2025
• Some vehicles may exhibit a clunk noise from the rear brakes when starting to drive. This may be caused by the brake pads and the rear disc plates sticking together when the Electr…
  04-002-25 · Technical service bulletin · Service Brakes · issued Jul 4, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-030-25 · Technical service bulletin · Engine · issued Jun 6, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25 · Technical service bulletin · Electrical System · issued Jun 3, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
• Some vehicles may have recall notifications remain on the center display even after a recall is performed. NOTE: When the warranty claim for the recall campaign is accepted at Mazd…
  SA-028-25 · Technical service bulletin · Unknown OR Other · issued May 29, 2025
• Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may h…
  09-010-25a · Technical service bulletin · Structure · issued May 29, 2025
• Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting…
  SA-024-25 · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25 · Technical service bulletin · Electrical System · issued May 16, 2025
• Frequently Asked Questions (FAQ) for Mazda Connected Services.
  SA-017-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
• Frequently Asked Questions (FAQ)
  SA-017-25 · Technical service bulletin · Unknown OR Other · issued Mar 21, 2025
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-016-25 · Technical service bulletin · Unknown OR Other · issued Mar 20, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25 · Technical service bulletin · Electrical System · issued Feb 28, 2025
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-00…
  SA-011-25 · Technical service bulletin · Structure · issued Feb 28, 2025
• Some customers may complain about a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may h…
  09-10-25 · Technical service bulletin · Structure · issued Feb 20, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25 · Technical service bulletin · Unknown OR Other · issued Feb 19, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
• Some vehicles may experience the front inner brake pads wear out faster than the outside. For example, the brake pads need to be replaced at less than 12,500 miles (20,000km). This…
  04-001-25 · Technical service bulletin · Service Brakes · issued Feb 7, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25 · Technical service bulletin · Electrical System · issued Feb 4, 2025
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
• When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the …
  SA-003-25 · Technical service bulletin · Unknown OR Other · issued Jan 21, 2025
• Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of…
  09-003-25 · Technical service bulletin · Electrical System · issued Jan 15, 2025
• Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless ch…
  09-048-24a · Technical service bulletin · Electrical System · issued Dec 11, 2024
• Frequently Asked Questions (FAQ)
  SA-009-24e · Technical service bulletin · Electrical System · issued Dec 6, 2024
• Some customers may experience the audio sound pausing when the engine restarts after i-stop operation under the following situations. The symptoms are caused by an improper part in…
  09-052-24 · Technical service bulletin · Electrical System · issued Nov 22, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24c · Technical service bulletin · Unknown OR Other · issued Nov 15, 2024
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
• Some customers may experience that despite placing the MagSafe®-equipped iPhone® at the center of the wireless charger, charging stops after about ten seconds. MagSafe-equipped iPh…
  09-048-24 · Technical service bulletin · Electrical System · issued Nov 8, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24a · Technical service bulletin · Electrical System · issued Nov 5, 2024
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-046-24 · Technical service bulletin · Structure · issued Oct 25, 2024
• Some customers may complain that a door beltline molding is loose, fell off, or is missing.
  SA-075-24 · Technical service bulletin · Structure · issued Oct 17, 2024
• NOTE: All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the ne…
  16-004-24 · Technical service bulletin · Unknown OR Other · issued Oct 16, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24a · Technical service bulletin · Electrical System · issued Oct 9, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24b · Technical service bulletin · Service Brakes · issued Sep 26, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:00-TCU (Emergency call unit/telematics communication unit internal malfunc…
  09-001-24g · Technical service bulletin · Electrical System · issued Sep 25, 2024
• The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support pote…
  SA-072-24 · Technical service bulletin · Electrical System · issued Sep 25, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24d · Technical service bulletin · Electrical System · issued Sep 24, 2024
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-064-24 · Technical service bulletin · Electrical System · issued Sep 24, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24 · Technical service bulletin · Electrical System · issued Sep 13, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
• Qi Wireless Charger symptom troubleshooting.
  SA-067-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-065-24 · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24b · Technical service bulletin · Engine · issued Sep 11, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. BSM system indicates veh…
  SA-063-24 · Technical service bulletin · Lane Departure · issued Sep 7, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-060-24 · Technical service bulletin · Steering · issued Aug 15, 2024
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-24 · Technical service bulletin · Fuel/propulsion System · issued Aug 15, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-054-24 · Technical service bulletin · Electrical System · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24b · Technical service bulletin · Unknown OR Other · issued Aug 5, 2024
• The removal and installation procedures for front seat components are missing from MGSS. Please follow these two procedures in this SA until the WSM is updated.
  SA-049-24 · Technical service bulletin · Seats · issued Aug 2, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …
  09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memo…
  09-001-24e · Technical service bulletin · Electrical System · issued Jul 2, 2024
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-009-24b · Technical service bulletin · Unknown OR Other · issued Jun 29, 2024
• Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memo…
  09-001-24d · Technical service bulletin · Electrical System · issued Jun 22, 2024
• Some customers may experience the following concerns: The liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is runnin…
  09-024-24a · Technical service bulletin · Structure · issued Jun 19, 2024
• Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna…
  SA-038-24 · Technical service bulletin · Electrical System · issued Jun 14, 2024
• Some customers may complain that the black felt padding on the A-pillar trim is visible. This is caused by the felt tape on the A-pillar trim not having enough adhesive. It may cau…
  09-031-24 · Technical service bulletin · Structure · issued Jun 11, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sys…
  SA-036-24 · Technical service bulletin · Structure · issued Jun 1, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient…
  07-003-24a · Technical service bulletin · Unknown OR Other · issued Jun 1, 2024
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-032-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-001-24c · Technical service bulletin · Unknown OR Other · issued Apr 26, 2024
• A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.
  SA-026-24 · Technical service bulletin · Air Bags · issued Apr 24, 2024
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficie…
  07-003-24 · Technical service bulletin · Electrical System · issued Apr 22, 2024
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-024-24 · Technical service bulletin · Engine and Engine Cooling · issued Apr 19, 2024
• Some customers may experience that the liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the…
  09-024-24 · Technical service bulletin · Electrical System · issued Apr 17, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24a · Technical service bulletin · Latches/locks/linkages · issued Apr 11, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24a · Technical service bulletin · Service Brakes, Hydraulic · issued Apr 2, 2024
• Launch of Owner Notification Program ONP09 â 2023MY Mazda CX-50 Wind Noise from Roof Rack Crossbars. Mazda Motor Corporation has decided to conduct an Owner Notification Program on…
  ONP09 · Technical service bulletin · Equipment · issued Mar 14, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24 · Technical service bulletin · Equipment · issued Mar 14, 2024
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-001-24b · Technical service bulletin · Electrical System · issued Mar 14, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24a · Technical service bulletin · Engine and Engine Cooling · issued Feb 21, 2024
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-001-24a · Technical service bulletin · Structure · issued Feb 21, 2024
• Some customers may complain that the tire sidewalls are distorted or "damaged". Sidewall waviness/indentations/undulations are common on radial tires and are more noticeable on tir…
  SA-014-24 · Technical service bulletin · Wheels · issued Feb 16, 2024
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-013-24 · Technical service bulletin · Wheels · issued Feb 16, 2024
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-001-24a · Technical service bulletin · Electrical System · issued Feb 13, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24 · Technical service bulletin · Wheels · issued Feb 12, 2024
• Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI Gener…
  SA-009-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 8, 2024
• NOTE: Before proceeding, perform MGSS Vehicle Inquiry (MGSS -> Other Applications -> Warranty Veh. Inq. -> RECALLS / SPECIAL SERVICE PROGRAMS -> Status) and check for Open campaign…
  SA-007-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 5, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 1, 2024
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-001-24 · Technical service bulletin · Structure · issued Jan 5, 2024
• Some vehicles may exhibit an â In Vehicle Network Malfunctionâ message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction…
  09-001-23a · Technical service bulletin · Electrical System · issued Dec 18, 2023
• Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless ch…
  09-023-23b · Technical service bulletin · Electrical System · issued Dec 18, 2023
• Some customers may complain that the CHECK ENGINE light turns ON after a cold start or at high elevations (higher than 3,000m / 10,000 ft.), then exhibits lack of power from the en…
  01-011-23 · Technical service bulletin · Engine and Engine Cooling · issued Dec 18, 2023
• Some customers may experience a â Telematics Malfunctionâ message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in mem…
  09-045-23 · Technical service bulletin · Electrical System · issued Dec 15, 2023
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-082-23 · Technical service bulletin · Structure · issued Dec 8, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23b · Technical service bulletin · Equipment · issued Dec 7, 2023
• Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Inf…
  SA-015-23e · Technical service bulletin · Equipment · issued Dec 7, 2023
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-081-23 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23a · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 5, 2023
• When folding down the rear seat back, there is a possibility that the seat belt buckle may cause a dent on the rear seats. This occurs because the buckle is stored too low on the b…
  SA-080-23 · Technical service bulletin · Seats · issued Dec 5, 2023
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sy…
  SA-079-23 · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23c · Technical service bulletin · Seats · issued Nov 20, 2023
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-077-23 · Technical service bulletin · Service Brakes, Hydraulic · issued Nov 15, 2023
• In-Vehicle Network Malfunction error message and Master Warning light ON with DTC U3000:04 (Telematics communication unit internal malfunction) stored.
  SA-027-23c · Technical service bulletin · Electrical System · issued Nov 14, 2023
• Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under …
  09-039-23 · Technical service bulletin · Equipment · issued Nov 14, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23a · Technical service bulletin · Equipment · issued Nov 7, 2023
• At PDI, it may be found that the outer door handle is missing the cover around the key cylinder.
  SA-069-23 · Technical service bulletin · Latches/locks/linkages · issued Oct 24, 2023
• Some customers may complain that the black felt padding on the A-pillar trim is visible.
  SA-070-23 · Technical service bulletin · Structure · issued Oct 24, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23i · Technical service bulletin · Equipment · issued Oct 23, 2023
• Some customers may complain that a door beltline molding is loose, fell off, or is missing.
  SA-067-23 · Technical service bulletin · Structure · issued Oct 19, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23a · Technical service bulletin · Engine and Engine Cooling · issued Oct 11, 2023
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-059-23 · Technical service bulletin · Visibility · issued Oct 10, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23a · Technical service bulletin · Equipment · issued Oct 6, 2023
• Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless ch…
  09-023-23a · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 28, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return t…
  PF-23-09 · Technical service bulletin · Equipment · issued Sep 14, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23a · Technical service bulletin · Visibility · issued Sep 13, 2023
• MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the aux…
  MSP60c · Technical service bulletin · Latches/locks/linkages · issued Aug 29, 2023
• MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the aux…
  MSP60b · Technical service bulletin · Latches/locks/linkages · issued Aug 29, 2023
• MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the aux…
  MSP60a · Technical service bulletin · Latches/locks/linkages · issued Aug 29, 2023
• Some customers may complain about scratches on the instrument cluster lens.
  SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23b · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Qi Wireless Charger Symptom Troubleshooting
  SA-021-23a · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23h · Technical service bulletin · Engine and Engine Cooling · issued Aug 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23g · Technical service bulletin · Exterior Lighting · issued Aug 15, 2023
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-042-23 · Technical service bulletin · Equipment · issued Jul 21, 2023
• Some customers may experience the following: In-Vehicle Network Malfunction error message, Master Warning light ON, Connected Vehicle Reception Icon shows "X".
  SA-027-23b · Technical service bulletin · Electrical System · issued Jul 11, 2023
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-014-23b · Technical service bulletin · Visibility · issued Jul 11, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23 · Technical service bulletin · Structure · issued Jul 6, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23F · Technical service bulletin · Latches/locks/linkages · issued Jul 5, 2023
• Connected Services, Frequently Asked Questions (FAQ)
  SA-015-23d · Technical service bulletin · Engine and Engine Cooling · issued Jun 28, 2023
• In-vehicle network malfunction and master warning light on. Dtc u3000:04 stored (does not apply to 09-001/23)
  SA-027-23a · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 13, 2023
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-008-23a · Technical service bulletin · Tires · issued Jun 13, 2023
• When entering the Emergency Parking Brake (EPB) maintenance mode, if only one side of the parking brake is fully released, the vehicle may be stuck in the EPB maintenance mode. To …
  04-003-23 · Technical service bulletin · Parking Brake · issued Jun 13, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23e · Technical service bulletin · Latches/locks/linkages · issued Jun 12, 2023
• Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of…
  09-024-23 · Technical service bulletin · Electrical System · issued Jun 12, 2023
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-036-23 · Technical service bulletin · Equipment · issued Jun 5, 2023
• ONP08 - 2023 CX-50 OWNERS MANUAL CONCERN - LEAFLET INSERT - The Owners Manual for certain CX-50 vehicles does not contain instructions as summarized below, which could cause a cust…
  ONP08 · Technical service bulletin · Trailer Hitches · issued Jun 1, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23b · Technical service bulletin · Seats · issued Jun 1, 2023
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-005-23a · Technical service bulletin · Equipment · issued May 31, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23 · Technical service bulletin · Electrical System · issued May 24, 2023
• Frequently Asked Questions (FAQ)
  SA-015-23c · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2023
• Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollm…
  SA-009-23d · Technical service bulletin · Equipment · issued May 24, 2023
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-031-23 · Technical service bulletin · Wheels · issued May 17, 2023
• MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN - TEMPORARILY SUSPENDED Attention all Mazda Dealers: Please see the Dealer Email below sent May 11, 2023. The MSP60 campaign is temporar…
  MSP60 · Technical service bulletin · Latches/locks/linkages · issued May 11, 2023
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-007-23 · Technical service bulletin · Electrical System · issued May 9, 2023
• Some customers may experience a shock during driving at low speeds when starting from a stop with the accelerator pedal depressed slightly. This may be caused by improper control s…
  05-001-23 · Technical service bulletin · Power Train · issued May 3, 2023
• In-Vehicle Network Malfunction error message. DTC U3000:04 (Telematics communication unit internal malfunction) stored. NOTE: The vehicle does not apply to 09-001/23 because CSP04 …
  SA-027-23 · Technical service bulletin · Electrical System · issued Apr 28, 2023
• Mazda Connected Services - Frequently Asked Questions (FQA)
  SA-015-23b · Technical service bulletin · Equipment · issued Apr 28, 2023
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-026-23 · Technical service bulletin · Engine and Engine Cooling · issued Apr 25, 2023
• Due to a short-term supplier change, a series of wheels are applicable from the 2023 CX-50. See table below for a visual representation along with the part number (part number can …
  RF-23-06 · Technical service bulletin · Wheels · issued Apr 25, 2023
• Some customers may complain about any of the following:1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollm…
  SA-009-23c · Technical service bulletin · Engine and Engine Cooling · issued Apr 25, 2023
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-025-23 · Technical service bulletin · Electrical System · issued Apr 21, 2023
• CX-50 7-Way Trailer Hitch Harness Instructions. When installing CX-50 7-way trailer hitch harness, please make sure to use the newly updated installation instructions designated fo…
  RF-23-05 · Technical service bulletin · Trailer Hitches · issued Apr 19, 2023
• Some customers may complain about an intermittent Beep sound (popping sound) every 1-2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-022-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Qi Wireless Charger symptom troubleshooting
  SA-021-23 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-020/23 · Technical service bulletin · Fuel System, Gasoline · issued Apr 13, 2023
• MSP59: On the 360à ° View Monitor, the 360à ° or rear view may not be displayed correctly on the center display. The area surrounding the vehicle may be displayed as shifted from…
  MSP59 MSP60 · Technical service bulletin · Back Over Prevention · issued Apr 10, 2023
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-018-23a · Technical service bulletin · Electrical System · issued Apr 4, 2023
• The driverâ  s door may be hard to unlock using the auxiliary key due to increased rotational resistance. All vehicles in the campaign will need to have the front driver door lo…
  MSP60 · Technical service bulletin · Latches/locks/linkages · issued Apr 4, 2023
• On the 360à ° View Monitor, the 360à ° or rear view may not be displayed correctly on the center display. The area surrounding the vehicle may be displayed as shifted from the ac…
  MSP59 · Technical service bulletin · Back Over Prevention · issued Apr 4, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-007-23a · Technical service bulletin · Seats · issued Apr 3, 2023
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-018-23 · Technical service bulletin · Electrical System · issued Mar 28, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23b · Technical service bulletin · Engine and Engine Cooling · issued Mar 28, 2023
• DRW46 - 2023 CX-50 - APPLE CAR PLAY/ANDROID AUTO SOFTWARE UPDATE. The Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest versi…
  DRW46 · Technical service bulletin · Equipment · issued Mar 25, 2023
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
  SA-016-23 · Technical service bulletin · Equipment · issued Mar 21, 2023
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-014-23a · Technical service bulletin · Visibility · issued Mar 20, 2023
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-015-23 · Technical service bulletin · Equipment · issued Mar 10, 2023
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-014-23 · Technical service bulletin · Visibility · issued Mar 10, 2023
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-012-23 · Technical service bulletin · Visibility · issued Mar 1, 2023
• If a vehicle is stuck in the EPB (Electronic Parking Brake) maintenance mode or cannot be put into the maintenance mode, use the repair procedure below to continue or complete the …
  SA-011-23 · Technical service bulletin · Parking Brake · issued Mar 1, 2023
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-009-23a · Technical service bulletin · Latches/locks/linkages · issued Mar 1, 2023
• Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
  SA-010-23 · Technical service bulletin · Visibility · issued Feb 9, 2023
• Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the…
  09-009-23 · Technical service bulletin · Unknown OR Other · issued Feb 7, 2023
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. Rem…
  SA-009-23 · Technical service bulletin · Engine and Engine Cooling · issued Feb 6, 2023
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-008-23 · Technical service bulletin · Wheels · issued Feb 2, 2023
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-007-23 · Technical service bulletin · Seats · issued Feb 1, 2023
• Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10°C) lower than the actual temperature, resulting in insufficien…
  07-002-23 · Technical service bulletin · Electrical System · issued Feb 1, 2023
• Due to the supply chain shortages for BDGF-66-5G0G, hardware has been confirmed compatible between BDGF-66-5G0B up to the G suffix. This can be used for repair with vehicles origin…
  RF-23-02 · Technical service bulletin · Electrical System · issued Jan 25, 2023
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-006-23 · Technical service bulletin · Structure · issued Jan 23, 2023
• Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: …
  SA-006/23 · Technical service bulletin · Electrical System · issued Jan 23, 2023
• When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and wer…
  RF-23-01 · Technical service bulletin · Engine and Engine Cooling · issued Jan 23, 2023
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-005/22 · Technical service bulletin · Electrical System · issued Jan 19, 2023
• Some customers may report hearing an unusual noise coming from the power liftgate (PLG) when it is unlatching to open or latching closed. This is caused by an internal fault in the…
  SA-004/23 · Technical service bulletin · Latches/locks/linkages · issued Jan 13, 2023
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA05_11022). NOTE: Over-the-air update (OTA) for MAZD…
  16-001-23 · Technical service bulletin · Electrical System · issued Jan 10, 2023
• Some customers may complain that the front seat warmers are inoperative or cannot be turned OFF and DTC B1520:49 may be stored. This may be caused by an electrical noise of the fro…
  09-002-23 · Technical service bulletin · Electrical System · issued Jan 3, 2023
• Some vehicles may exhibit DTC U3000:04 (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued (only vehicles in whic…
  09-001-23 · Technical service bulletin · Electrical System · issued Jan 3, 2023
• Some customers may report a rattle from the sunroof (panorama roof) area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have ratt…
  SA-032-22a · Technical service bulletin · Visibility · issued Dec 22, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22g · Technical service bulletin · Electrical System · issued Dec 14, 2022
• MAZDA CONNECTED SERVICES Frequently Asked Questions (FAQ)
  SA-019-22c · Technical service bulletin · Electrical System · issued Dec 13, 2022
• Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *…
  SA-017-22d · Technical service bulletin · Electrical System · issued Dec 13, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22a · Technical service bulletin · Equipment · issued Dec 7, 2022
• The purpose of this Service Alert is to remind dealers to keep the protective films on the piano black door garnishes attached until just before delivering the vehicle to the custo…
  SA-045-22a · Technical service bulletin · Equipment · issued Dec 6, 2022
• Some vehicles may experience the rear differential oil temperature sensor PID (OIL_TEMP_SEN) on MDARS displaying the wrong value. This is due to a software bug (glitch) with MDARS.
  SA-077-22 · Technical service bulletin · Electrical System · issued Dec 5, 2022
• Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
  MT-004-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 1, 2022
• Some customers may complain that the CHECK ENGINE light turns ON after a cold start, then exhibits lack of power from the engine with DTC P061B:00 stored in memory. This is caused …
  01-015-22 · Technical service bulletin · Engine and Engine Cooling · issued Nov 22, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22a · Technical service bulletin · Suspension · issued Nov 18, 2022
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-075-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
• Some customers may complain of lack of power during full-throttle acceleration after cold start. A check engine light may turn on for misfire caused by temporary over rich fuel inj…
  01-014-22 · Technical service bulletin · Engine and Engine Cooling · issued Nov 14, 2022
• Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-064-22a · Technical service bulletin · Electrical System · issued Nov 2, 2022
• Some customers may complain about a missing rear seatback release button. This is caused by an incomplete assembly at the factory. To correct this issue, the production process of …
  09-043-22 · Technical service bulletin · Seats · issued Nov 2, 2022
• Some vehicles may exhibit the "Check Fuel-filler Cap" message displayed in the instrument cluster. This is caused by improper control software of the PCM. When the room fuse is ins…
  09-031-22a · Technical service bulletin · Electrical System · issued Oct 19, 2022
• The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support pote…
  SA-011-22b · Technical service bulletin · Equipment · issued Oct 18, 2022
• The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in …
  SA-068-22 · Technical service bulletin · Power Train · issued Oct 17, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22a · Technical service bulletin · Structure · issued Oct 17, 2022
• Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when…
  SA-067-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-066-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Mazda Connected Services Frequently Asked Questions (FAQs)
  SA-019-22b · Technical service bulletin · Equipment · issued Oct 10, 2022
• Some customers may complain about any of the following: * Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *…
  SA-017-22c · Technical service bulletin · Electrical System · issued Oct 10, 2022
• Some customers may comlpain about an intermittent Beep sound (popping sound) every 1 ~ 2 minutes while driving. This may be cause by a software error in the navigation SD card.
  SA-064-22 · Technical service bulletin · Electrical System · issued Oct 6, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22f · Technical service bulletin · Electrical System · issued Oct 4, 2022
• You may need to remove the front bumper on a CX-50 Meridian Edition. When doing so, some of the parts must be discarded and replaced. Refer to the repair procedure for tips, cautio…
  SA-062-22 · Technical service bulletin · Structure · issued Oct 3, 2022
• The Blind Spot Monitoring (BSM) system can malfunction with the following symptoms if the rear side radar sensors are installed facing the wrong direction. - BSM system indicates v…
  SA-061-22 · Technical service bulletin · Electrical System · issued Sep 29, 2022
• Some vehicles may experience the MyMazda App not communicating to the vehicle properly which may result in the condition monitor information is not refreshed or remote door lock/un…
  09-030-22a · Technical service bulletin · Electrical System · issued Sep 28, 2022
• Some customers may complain about a missing rear seatback release button.
  SA-053-22a · Technical service bulletin · Latches/locks/linkages · issued Sep 13, 2022
• Some customers may experience the Power liftgate (PLG) will not open and DTC B145D:12 (Closure motor circuit malfunction) may be stored. This may be caused by PLG control module fa…
  SA-060/22 · Technical service bulletin · Electrical System · issued Sep 12, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22e · Technical service bulletin · Electrical System · issued Sep 8, 2022
• The installation instructions included in the box with the tow hitch accessory, part number VA40-V3-920, are not correct. Please read this Service Alert before beginning the instal…
  SA-021-22a · Technical service bulletin · Trailer Hitches · issued Sep 7, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22d · Technical service bulletin · Electrical System · issued Aug 25, 2022
• Some customers may complain about any of the following: - Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. -…
  SA-017-22b · Technical service bulletin · Electrical System · issued Aug 25, 2022
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-22 · Technical service bulletin · Structure · issued Aug 23, 2022
• Some customers may expierience infotainment static or no audio sound and the following DTC's may be stored: - U2145:08 - Communication error with remote tuner (RT) - U0186:08 - Com…
  SA-058-22 · Technical service bulletin · Electrical System · issued Aug 19, 2022
• Some vehicles may exhibit the â  Check Fuel-filler Capâ  message displayed in the instrument cluster. This is caused by improper control software of the PCM. When the room fu…
  09-031-22 · Technical service bulletin · Electrical System · issued Aug 18, 2022
• Some vehicles may exhibit a power door lock that may continue activating for a few seconds after the button is pressed.
  SA-056-22 · Technical service bulletin · Electrical System · issued Aug 15, 2022
• If a vehicle is stuck in the EPB (Electronic Parking Brake) maintenance mode or cannot be put into the maintenance mode, use the repair procedure below to continue or complete the …
  SA-055-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Aug 15, 2022
• Some customers may complain about a missing rear seatback release button.
  SA-053-22 · Technical service bulletin · Latches/locks/linkages · issued Aug 1, 2022
• Some vehicles may exhibit the trim peeling off the EPB (Electronic Parking Brake) or power window switches.
  SA-049-22 · Technical service bulletin · Equipment · issued Jul 27, 2022
• Some customers may report poor A/C performance and/or i-Stop operation concerns due to a leaking A/C condensor.
  SA-048-22 · Technical service bulletin · Engine and Engine Cooling · issued Jul 27, 2022
• Some vehicles may exhibit paint peeling on the front bumper.
  SA-047-22 · Technical service bulletin · Structure · issued Jul 27, 2022
• A small number of vehicles were produced with the incorrect mechanical front door key and key lock cylinder installed. The repair will be an inspection or replacement of the key an…
  DRW50 · Technical service bulletin · Equipment · issued Jul 1, 2022
• Customers may report excess wind noise from the vehicle and that noise may be coming from the crossbars or that the sunroof will not open because it contacts a crossbar or the load…
  SA-029-22a · Technical service bulletin · Structure · issued Jun 29, 2022
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-22 · Technical service bulletin · Electrical System · issued Jun 22, 2022
• Some customers may complain about scratches on the instrument cluster lens.
  SA-039-22 · Technical service bulletin · Equipment · issued Jun 10, 2022
• Before beginning installation of the accessory illuminated door sill plate, review the information in this Service Alert or the parts may not fit correctly.
  SA-027-22b · Technical service bulletin · Equipment · issued Jun 9, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22c · Technical service bulletin · Electrical System · issued Jun 9, 2022
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
  SA-038-22 · Technical service bulletin · Power Train · issued Jun 7, 2022
• Customers may complain about either rear fender liner (mudguard) hanging down because it is too short to fit into the fender trim.
  SA-037-22 · Technical service bulletin · Structure · issued Jun 3, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22 · Technical service bulletin · Suspension · issued May 24, 2022
• If the mechanical keys cannot be located during PDI, review the suggested steps below prior to moving forward with key replacement.
  SA-036-22 · Technical service bulletin · Equipment · issued May 23, 2022
• During PDI, an indentation in the rear bumper may be noticed, and in some cases, the customer may return after delivery to report the indentation.
  SA-035-22 · Technical service bulletin · Structure · issued May 20, 2022
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-034-22 · Technical service bulletin · Electrical System · issued May 20, 2022
• Some vehicles may exhibit a steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after the vehicle has been delivered to the custome…
  SA-033-22 · Technical service bulletin · Wheels · issued May 19, 2022
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-004-22b · Technical service bulletin · Unknown OR Other · issued May 12, 2022
• Some customers may report a rattle from the sunroof area. Make sure to read the complete repair procedure before attempting any repairs as the sunroof may have rattles from more th…
  SA-032-22 · Technical service bulletin · Structure · issued May 11, 2022
• Before beginning installation of the accessory illuminated door sill plate, review the information in this Service Alert or the parts may not fit correctly.
  SA-027-22a · Technical service bulletin · Equipment · issued May 10, 2022
• Some customers may complain that the tire sidewalls are distorted or "damaged".
  SA-031-22 · Technical service bulletin · Wheels · issued May 6, 2022
• Mazda Connected Services Frequently Asked Questions (FAQs)
  SA-019-22a · Technical service bulletin · Unknown OR Other · issued May 6, 2022
• Some customers may complain about any of the following: *Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. **…
  SA-017-22a · Technical service bulletin · Latches/locks/linkages · issued May 6, 2022
• Customers may report excess wind noise from the vehicle and that noise may be coming from the crossbars. As noted in the crossbar instructions, the crossbars should be removed when…
  SA-029-22 · Technical service bulletin · Structure · issued May 3, 2022
• Qi Wireless Charger Symptom Troubleshooting
  SA-028-22 · Technical service bulletin · Equipment · issued May 2, 2022
• Before beginning installation of the accessory illuminated door sill plate, review the information in this Service Alert or the parts may not fit correctly.
  SA-027-22 · Technical service bulletin · Equipment · issued Apr 29, 2022
• Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
  SA-026-22 · Technical service bulletin · Equipment · issued Apr 27, 2022
• A tapping/rattling noise may be noticed from the valve train area. This operating condition can occur on new vehicles which have been delivered to Mazda dealers (due to loading and…
  SA-023-22 · Technical service bulletin · Engine and Engine Cooling · issued Apr 26, 2022
• Before beginning the installation of the accessory side rocker trim (aka "garnish"), part number VA40-V3-100, read these instructions.
  SA-022-22 · Technical service bulletin · Structure · issued Apr 22, 2022
• The installation instructions included in the box with the tow hitch accessory, part number VA40-V3-920, are not correct. Please read this Service Alert before beginning the instal…
  SA-021-22 · Technical service bulletin · Equipment · issued Apr 21, 2022
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-012-22 · Technical service bulletin · Seats · issued Apr 8, 2022
• Mazda Connected Services Frequently Asked Questions (FAQ).
  SA-019-22 · Technical service bulletin · Electrical System · issued Apr 6, 2022
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-22 · Technical service bulletin · Steering · issued Apr 5, 2022
• Some customers may complain about any of the following: Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment. *Re…
  SA-017-22 · Technical service bulletin · Electrical System · issued Apr 4, 2022
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
  SA-014-22 · Technical service bulletin · Equipment · issued Mar 29, 2022
• The Manual booklet kit inside the vehicle must be replaced with an updated version as the original warranty information is outdated. The repair will be to discard the old booklet k…
  DRW47 · Technical service bulletin · Equipment · issued Mar 25, 2022
• The Apple Car Play and Android Auto (AA/CP) software in the vehicles below needs to be updated to the latest version. The affected vehicles were built with an older version of the …
  DRW46 · Technical service bulletin · Equipment · issued Mar 25, 2022
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-003/22 · Technical service bulletin · Electrical System · issued Mar 17, 2022
• Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect tire pressures and/or tire pressure missing. This may be caused by: Incorrect cal…
  SA-012-22 · Technical service bulletin · Tires · issued Mar 15, 2022
• The CX-50 has new and revised features that are different from previous models, and may be difficult to understand. This Service Alert provides valuable information to support pote…
  SA-011-22 · Technical service bulletin · Equipment · issued Mar 10, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22a · Technical service bulletin · Power Train · issued Mar 9, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22 · Technical service bulletin · Power Train · issued Feb 28, 2022
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-22 · Technical service bulletin · Steering · issued Feb 23, 2022
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-009-22 · Technical service bulletin · Power Train · issued Feb 18, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22 · Technical service bulletin · Structure · issued Feb 10, 2022