2014 Infiniti Q50 Hybrid service bulletins & manufacturer communications

132 manufacturer communications are on file with NHTSA for the 2014 Infiniti Q50 Hybrid. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may …
  ITB09-063C · Technical service bulletin · Structure · issued Apr 13, 2026
• TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with…
  ITB12-011R · Technical service bulletin · Electrical System · issued Mar 30, 2026
• DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
  ITB19-024D · Technical service bulletin · Air Bags · issued Sep 19, 2024
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052E · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006D · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029C · Technical service bulletin · Electrical System · issued May 20, 2024
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-009H · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007I · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039K · Technical service bulletin · Visibility/wiper · issued Apr 29, 2024
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011Q · Technical service bulletin · Electrical System · issued Jan 22, 2024
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051Q · Technical service bulletin · Exterior Lighting · issued Apr 5, 2023
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024C · Technical service bulletin · Equipment · issued Mar 9, 2023
• ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-074B · Technical service bulletin · Service Brakes · issued Mar 8, 2023
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007H · Technical service bulletin · Structure · issued Feb 27, 2023
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039J · Technical service bulletin · Structure · issued Feb 27, 2023
• WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-067C · Technical service bulletin · Wheels · issued Feb 22, 2023
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024B · Technical service bulletin · Electrical System · issued Apr 26, 2022
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052D · Technical service bulletin · Electrical System · issued Feb 22, 2022
• CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006C · Technical service bulletin · Electrical System · issued Feb 22, 2022
• BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicleâ s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turne…
  ITB22-006 · Technical service bulletin · Electrical System · issued Feb 9, 2022
• DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin…
  ITB17-042E · Technical service bulletin · Engine and Engine Cooling · issued Feb 7, 2022
• EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-044J · Technical service bulletin · Fuel System, Other · issued Feb 7, 2022
• CAN COMMUNICATION CODES â DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029B · Technical service bulletin · Electrical System · issued Jan 26, 2022
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  NTB03-074P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-033C · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients a…
  PC835 - R1606 Ca · Technical service bulletin · Air Bags · issued Aug 27, 2021
• INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulle…
  ITB16-012D · Technical service bulletin · Electrical System · issued Jun 7, 2021
• INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB16-006A · Technical service bulletin · Electrical System · issued Mar 24, 2021
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions o…
  ITB16-021B · Technical service bulletin · Electrical System · issued Mar 17, 2021
• 2014 â 2015 Q50; CONFIGURING INFINITI INTOUCH SYSTEM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB14-017B · Technical service bulletin · Electrical System · issued Mar 17, 2021
• INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulle…
  ITB16-012C · Technical service bulletin · Electrical System · issued Mar 15, 2021
• INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB14-059B · Technical service bulletin · Electrical System · issued Mar 15, 2021
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052C · Technical service bulletin · Electrical System · issued Mar 12, 2021
• 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all pr…
  ITB13-057B · Technical service bulletin · Equipment · issued Mar 12, 2021
• BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
  ITB17-005A · Technical service bulletin · Electrical System · issued Mar 12, 2021
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB17-041A · Technical service bulletin · Equipment · issued Mar 11, 2021
• 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-026L · Technical service bulletin · Electrical System · issued Mar 11, 2021
• SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this …
  ITB12-041D · Technical service bulletin · Equipment · issued Mar 11, 2021
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011P · Technical service bulletin · Equipment · issued Mar 10, 2021
• NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB11-003F · Technical service bulletin · Electrical System · issued Mar 10, 2021
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024A · Technical service bulletin · Electrical System · issued Mar 5, 2021
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of thi…
  ITB17-042D · Technical service bulletin · Engine and Engine Cooling · issued Mar 1, 2021
• CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous version…
  ITB19-005a · Technical service bulletin · Electrical System · issued Feb 1, 2021
• INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.
  ITB16-009a · Technical service bulletin · Equipment · issued Jan 28, 2021
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï · Repair orders opened after …
  ITB17-007a · Technical service bulletin · Equipment · issued Dec 21, 2020
• 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
  ITB15-024a · Technical service bulletin · Engine and Engine Cooling · issued Dec 10, 2020
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of thi…
  ITB17-042c · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 14, 2020
• 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-026k · Technical service bulletin · Equipment · issued Jan 10, 2020
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011o · Technical service bulletin · Equipment · issued Oct 8, 2019
• DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTIO…
  ITB19-024 · Technical service bulletin · Seats · issued Sep 12, 2019
• 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-026J · Technical service bulletin · Electrical System · issued Jul 26, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011n · Technical service bulletin · Equipment · issued Jun 24, 2019
• EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentratio…
  ITB19-008 · Technical service bulletin · Equipment · issued Apr 2, 2019
• CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORM…
  ITB19-005 · Technical service bulletin · Equipment · issued Feb 28, 2019
• INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulle…
  ITB16-012b · Technical service bulletin · Equipment · issued Feb 4, 2019
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of thi…
  ITB17-042b · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discar…
  ITB13-044g · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last pag…
  ITB12-011m · Technical service bulletin · Equipment · issued Jan 24, 2019
• 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin…
  ITB13-026i · Technical service bulletin · Equipment · issued Jan 15, 2019
• CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 -…
  ITB19-001 · Technical service bulletin · Electrical System · issued Jan 11, 2019
• AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this …
  ITB18-039 · Technical service bulletin · Air Bags · issued Nov 13, 2018
• PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and r…
  ITB18-037 · Technical service bulletin · Equipment · issued Oct 24, 2018
• TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review…
  ITB18-034 · Technical service bulletin · Power Train · issued Oct 12, 2018
• Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has bee…
  Infiniti USA Ret · Technical service bulletin · Equipment · issued Oct 9, 2018
• Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participatio…
  Infiniti USA Tak · Technical service bulletin · Air Bags · issued Oct 2, 2018
• DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Cam…
  IPSB18-218 Retai · Technical service bulletin · Equipment · issued Sep 28, 2018
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and…
  ITB12-011l · Technical service bulletin · Equipment · issued Sep 11, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - C…
  Revision 1-NEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Cl…
  Revision 1-IEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the …
  ITB13-044f · Technical service bulletin · Fuel System, Gasoline · issued Aug 15, 2018
• 2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (g…
  ITB18-022 · Technical service bulletin · Electrical System · issued Jun 28, 2018
• DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION T…
  ITB18-021 · Technical service bulletin · Steering · issued May 30, 2018
• NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication d…
  ITB01-024e · Technical service bulletin · Equipment · issued Apr 4, 2018
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052b · Technical service bulletin · Engine · issued Mar 26, 2018
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005d · Technical service bulletin · Wheels · issued Mar 23, 2018
• HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB03-051L · Technical service bulletin · Exterior Lighting · issued Mar 19, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform t…
  ITB12-011k · Technical service bulletin · Electrical System · issued Mar 7, 2018
• DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. …
  IPSB17-130 · Technical service bulletin · Equipment · issued Mar 7, 2018
• DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been r…
  IPSB15-286a · Technical service bulletin · Electrical System · issued Mar 7, 2018
• DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of…
  ITB13-026h · Technical service bulletin · Equipment · issued Feb 22, 2018
• REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The …
  ITB18-003 · Technical service bulletin · Equipment · issued Jan 23, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versio…
  ITB12-011j · Technical service bulletin · Electrical System · issued Jan 4, 2018
• DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made…
  ITB13-026g · Technical service bulletin · Electrical System · issued Dec 5, 2017
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other change…
  ITB17-009a · Technical service bulletin · Visibility · issued Nov 29, 2017
• WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes hav…
  ITB09-039e · Technical service bulletin · Visibility · issued Nov 29, 2017
• BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe…
  ITB00-024g · Technical service bulletin · Service Brakes · issued Nov 28, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout…
  ITB12-011i · Technical service bulletin · Equipment · issued Nov 14, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has be…
  ITB12-011h · Technical service bulletin · Equipment · issued Sep 28, 2017
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005c · Technical service bulletin · Equipment · issued Sep 25, 2017
• 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previo…
  ITB17-030b · Technical service bulletin · Air Bags · issued Aug 25, 2017
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No othe…
  ITB17-042a · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2017
• 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please disc…
  ITB17-030a · Technical service bulletin · Air Bags · issued Aug 10, 2017
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No …
  ITB16-021a · Technical service bulletin · Structure · issued Jul 19, 2017
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 201…
  ITB17-041 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 13, 2017
• 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  ITB09-015h · Technical service bulletin · Electrical System · issued Jul 7, 2017
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in thi…
  ITB17-015 · Technical service bulletin · Equipment · issued Apr 10, 2017
• 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupan…
  ITB17-030 · Technical service bulletin · Electrical System · issued Apr 4, 2017
• BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service…
  ITB17-018 · Technical service bulletin · Suspension · issued Mar 7, 2017
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 I…
  ITB17-007 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 16, 2017
• 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
  ITB16-037c · Technical service bulletin · Equipment · issued Jan 31, 2017
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard prev…
  ITB13-052a · Technical service bulletin · Engine · issued Nov 29, 2016
• INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTC…
  ITB16-047 · Technical service bulletin · Engine · issued Nov 28, 2016
• 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
  ITB16-037b · Technical service bulletin · Engine and Engine Cooling · issued Nov 22, 2016
• 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symp…
  ITB16-042a · Technical service bulletin · Visibility · issued Nov 15, 2016
• DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other ch…
  ITB13-026f · Technical service bulletin · Electrical System · issued Nov 3, 2016
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made.…
  ITB12-011g · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 20, 2016
• 2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The do…
  ITB16-040 · Technical service bulletin · Visibility · issued Oct 5, 2016
• 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of th…
  ITB16-037a · Technical service bulletin · Equipment · issued Oct 4, 2016
• "2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10°f or more than the passenger side with the hvac s dual temp mode…
  ITB16-037 · Technical service bulletin · Equipment · issued Sep 27, 2016
• "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have…
  ITB12-011F · Technical service bulletin · Equipment · issued Aug 19, 2016
• 2014 - 2015 q50; theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
  ITB16021 · Technical service bulletin · Equipment · issued Jun 27, 2016
• SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pi…
  ITB15021A · Technical service bulletin · Fuel System, Gasoline · issued Mar 29, 2016
• SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See thi…
  ITB13026E · Technical service bulletin · Electrical System · issued Mar 23, 2016
• Summary to be provided on a future date.
  EL13-023E · Technical service bulletin · Back Over Prevention · issued Mar 23, 2016
• Summary to be provided on a future date.
  ITB15-035 · Technical service bulletin · Electrical System · issued Dec 7, 2015
• Summary to be provided on a future date.
  ITB15-034 · Technical service bulletin · Electrical System · issued Dec 7, 2015
• Infiniti: see document search button for owner letter. A fuse box b+ terminal cover is being install on certain hybrid vehicles. Model 2014 q50, q50 hybrid. *pe
  ITB-14-047 · Technical service bulletin · Electrical System · issued Sep 24, 2014
• Infiniti: information regarding two stain gauge occupant classification system (ocs) sensors and operation explanation of different response to occupant seating posture. Model 2013…
  ITB-14-042 · Technical service bulletin · Equipment · issued Aug 29, 2014
• SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually con…
  ITB14038 · Technical service bulletin · Electrical System · issued Aug 6, 2014
• Infiniti: information pertaining to the brakes intermittent grab on initial application at ambient temperatures under 40 degrees fahrenheit. The brake hydraulic system must be bled…
  ITB-14-026 · Technical service bulletin · Service Brakes · issued Jun 18, 2014
• Fuel sender
  SM442014 · Technical service bulletin · Fuel System, Other · issued May 16, 2014
• SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been l…
  ITB14024 · Technical service bulletin · Equipment Adaptive/mobility · issued May 6, 2014
• IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE…
  ITB14019 · Technical service bulletin · Steering · issued Apr 25, 2014
• Infiniti: see document search button for owner letter. The infiniti intouch system allows software updates to be installed to current production level. Model 2014 q50, q50 hybrid. …
  ITB-14-005 · Technical service bulletin · Electrical System · issued Feb 14, 2014
• Infiniti: see document search button for owner letter. The current production level of the infiniti intouch system software is being updated. Model 2014 q50, q50 hybrid. *pe update…
  ITB-14-004 · Technical service bulletin · Electrical System · issued Feb 14, 2014
• IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen …
  ITB13056A · Technical service bulletin · Engine and Engine Cooling · issued Feb 13, 2014
• Infiniti: see document search button for owner letter. Reprogramming and recalibrating the direct adaptive steering (dast) on certain vehicles. Model 2014 q50, q50 hybrid. *pe upda…
  ITB-14-007 · Technical service bulletin · Electrical System · issued Jan 27, 2014
• Infiniti: see document search button for owner letter. Certain model vehicles will have direct adaptive steering system (dast) control modules, replaced, reprogrammed and recalibra…
  ITB-14-008 · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti: see document search button for owner letter. The direct adaptive steering (dast), is being reprogrammed. Model 2014 q50, q50 hybrid. *pe updated 2/24/14. *pe
  ITB-14-006 · Technical service bulletin · Electrical System · issued Jan 27, 2014
• Infiniti: service bulletin concerning low tire pressure warning system information. *js
  ITB-13-039 · Technical service bulletin · Tires · issued Sep 26, 2013
• Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the mod…
  ITB-92-069-D · Technical service bulletin · Wheels · issued Aug 27, 2013