2011 Ford Explorer service bulletins & manufacturer communications
78 manufacturer communications are on file with NHTSA for the 2011 Ford Explorer. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 78
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the…SSM 54601 · Technical service bulletin · Electrical System · issued Feb 24, 2026
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov…SSM 52476 · Technical service bulletin · Equipment · issued Apr 24, 2024
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
- Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement REASON FOR THIS SUPPLEMENT Program Terms: added 21R01 and 21R02 REASON FOR PROVIDING A NO-COST, ONE-TI…22N01 S1 · Technical service bulletin · Suspension · issued Feb 7, 2023
- Certain 2011 - 2013 Model Year Explorer Vehicles with Rear Wheel Knuckles that have been Replaced Rear Toe Link Inspection/Replacement Under Safety Recall 21S43, some of the affect…21R02 · Technical service bulletin · Suspension · issued Nov 4, 2022
- Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where ro…21R01 · Technical service bulletin · Suspension · issued Nov 4, 2022
- Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement Ref 21S32 Submitting Owner Letter22N01 · Technical service bulletin · Wheels · issued Mar 31, 2022
- This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32 o…22N01 · Technical service bulletin · Suspension · issued Feb 18, 2022
- Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the orig…SSM 50379 · Technical service bulletin · Visibility · issued Jan 7, 2022
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Alth…SSM 49210 · Technical service bulletin · Engine and Engine Cooling · issued Sep 25, 2020
- This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit cor…TSB 20-2233 · Technical service bulletin · Structure · issued Jul 13, 2020
- These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no l…DOR-M9J4S-07 · Technical service bulletin · Engine and Engine Cooling · issued Jun 3, 2020
- These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no l…DOR-M3J3F-07 · Technical service bulletin · Engine and Engine Cooling · issued Jun 3, 2020
- This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. …DOR-J9K8E-10 · Technical service bulletin · Suspension · issued Sep 12, 2019
- Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in som…SSM 48130 · Technical service bulletin · Visibility · issued Aug 9, 2019
- Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of ad…TSB 19-2150 · Technical service bulletin · Structure · issued Jul 4, 2019
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicle…SSM 48070 · Technical service bulletin · Equipment · issued Jul 2, 2019
- Customer Satisfaction Program 19N05: Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concern19N05 · Technical service bulletin · Engine and Engine Cooling · issued Jun 24, 2019
- Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the…TSB 19-2186 · Technical service bulletin · Visibility · issued Jun 7, 2019
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was no…SSM 47976 · Technical service bulletin · Power Train · issued May 10, 2019
- SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehi…SSM 47948 · Technical service bulletin · Engine · issued Apr 26, 2019
- Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup ho…TSB 19-2002 · Technical service bulletin · Equipment · issued Feb 18, 2019
- Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup ho…TSB 19-2002 · Technical service bulletin · Equipment · issued Feb 18, 2019
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicle…SSM 47797 · Technical service bulletin · Electrical System · issued Feb 7, 2019
- Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without a…TSB 19-2026 · Technical service bulletin · Equipment · issued Feb 7, 2019
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicle…SSM 47797 · Technical service bulletin · Equipment · issued Feb 7, 2019
- Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without a…TSB 19-2026 · Technical service bulletin · Structure · issued Feb 7, 2019
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be fol…SSM 47662 · Technical service bulletin · Engine and Engine Cooling · issued Nov 14, 2018
- Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhib…SSM 47230 · Technical service bulletin · Engine and Engine Cooling · issued Apr 11, 2018
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is…SSM 47201 · Technical service bulletin · Equipment · issued Mar 30, 2018
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify w…SSM 47080 · Technical service bulletin · Equipment · issued Feb 14, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset pr…SSM 46900 · Technical service bulletin · Electrical System · issued Nov 2, 2017
- Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concerns17N03-S1 · Technical service bulletin · Engine and Engine Cooling · issued Oct 26, 2017
- Certain 2011-2017 Model Year Explorer Retail Vehicles - Carbon Monoxide Complaints17N03-AW · Technical service bulletin · Engine and Engine Cooling · issued Oct 12, 2017
- Some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur, or tha…TSB 17-0029 · Technical service bulletin · Engine and Engine Cooling · issued Mar 14, 2017
- Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking …SSM 46412 · Technical service bulletin · Power Train · issued Feb 27, 2017
- 2011-2015 explorer and mkt vehicles requiring replacement of right front axle shaft no longer require installation of the center support bearing heat shield(7f469). The heat shield…SSM 46400 · Technical service bulletin · Structure · issued Feb 22, 2017
- Supercedes tsb 16-0165: some 2011-2015 explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor sm…TSB 16-0166 · Technical service bulletin · Engine and Engine Cooling · issued Dec 15, 2016
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and …SSM 46210 · Technical service bulletin · Steering · issued Nov 17, 2016
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required …SSM 46132 · Technical service bulletin · Service Brakes · issued Oct 17, 2016
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required …SSM 46132 · Technical service bulletin · Service Brakes · issued Oct 17, 2016
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnos…SSM 46085 · Technical service bulletin · Engine and Engine Cooling · issued Sep 21, 2016
- Some 2009-2010 f-150 and 2011-2016 explorer vehicles may have a seat cushion cover that appears loose near the front of the seat. This may be caused by the seat cushion cover j-ret…TSB16-0097 · Technical service bulletin · Seats · issued Jul 12, 2016
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1SSM-45821 · Technical service bulletin · Electrical System · issued May 13, 2016
- Ford: no service action is recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noi…44863 · Technical service bulletin · Visibility · issued Jul 1, 2015
- Ford explorer 2011-2015: bulletin information regarding the front glass window chattering up/down while traveling. The front window regulator motor needs to be replaced. *lj44985 · Technical service bulletin · Visibility · issued Mar 1, 2015
- Ford: certain 2013-2015 ford fusion and taurus, 2011-2015 ford explorer, 2013-2014 ford edge and flex, 2013-2015 lincoln mks, mkx, and 2013-2014 lincoln mkt vehicles may experience…44856 · Technical service bulletin · Vehicle Speed Control · issued Jan 9, 2015
- Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switc…TSB-14-0175 · Technical service bulletin · Electrical System · issued Sep 19, 2014
- Lincoln/ford: on some vehicles, the moon roof sunshade binding is experiencing issues such as retaining clips/tabs are broken and its hard to open or close. Model 2009-14 mks, 2011…ASI-44713 · Technical service bulletin · Visibility · issued Sep 1, 2014
- Ford: there is an exhaust odor in vehicles when auxiliary climate control system is on and it smells like sulfur. Model 2011-15 explorer. *peTSB-14-0130 · Technical service bulletin · Equipment · issued Jul 22, 2014
- Ford: when auxiliary climate control system is on, an exhaust odor, like sulfur, can be smelled. Model 2011-15 explorer. *peTSB-14-0130 · Technical service bulletin · Equipment · issued Jul 22, 2014
- Ford: in the instrument panel cluster (ipc) there is a terrain management pop up warning, without diagnostic trouble code (dtc) accompanying it, in the anti-lock brake system (abs)…TSB-14-0115 · Technical service bulletin · Service Brakes, Air · issued May 30, 2014
- Ford/lincoln: due to corrosion buildup between brake pad and anchor bracket, vehicle experience a rear brake drag condition and need to be checked for debris and/or corrosion. Mode…ASI-44564 · Technical service bulletin · Service Brakes · issued May 1, 2014
- Lincoln/ford: on some vehicles and trucks, there is a popping, squealing, binding or grinding noise come from power seats when moving backwards or forward. Model 2009-2015 f-150, t…ASI-44531 · Technical service bulletin · Seats · issued May 1, 2014
- Ford/lincoln: some vehicles will experience a lack of air conditioning (ac) performance, with dual engine cooling fans, while stationary or moving at slow speeds, and/or overheat. …TSB-14-0019 · Technical service bulletin · Equipment · issued Jan 20, 2014
- Ford/lincoln: an accumulation of oil, in left hand valve cover baffle, migrating through fresh air intake of positive crankcase ventilation (pcv) system, may have engine oil in int…ASI-44354 · Technical service bulletin · Engine · issued Jan 1, 2014
- Ford: due to excessive lube loss from ptu, or internal ptu failure, some trucks, will experience contamination or sludging of ptu lube, resulting in an increased internal lube temp…ASI-44333 · Technical service bulletin · Equipment Adaptive/mobility · issued Dec 1, 2013
- Lincoln ford: the remote function actuator (rfa), on some vehicles, keeps controller area network (can) awake, due to accessory protocol interface module (aprim) excessive iod and …TSB-13-6-18 · Technical service bulletin · Electrical System · issued Jun 18, 2013
- Ford: when front window glass, on some vehicles, are being opening or closing, there is a chattering or jumping movement. Models 2011-2013 explorer. *peTSB-13-6-13 · Technical service bulletin · Visibility · issued Jun 12, 2013
- Ford/lincoln: on some vehicles, when accelerating from stop or shifting between drive/reverse and/or reverse/drive, a noise is heard like pop, ting, click, coming from front wheel …TSB-13-5-14 · Technical service bulletin · Wheels · issued May 13, 2013
- Lincoln/ford: see document search button for owner letter. A software program has been provided to improve response to touch, screen refresh rates, overall system functionality, an…APU-11A01 · Technical service bulletin · Electrical System · issued May 2, 2013
- Ford: on various vehicles with my touch,after any apim programming, replacement or disconnect from front display interface module (fdim), touchscreen calibration must be performed.…AS1-32241 · Technical service bulletin · Equipment · issued May 1, 2013
- Ford: on some vehicles, the intake air system components may have engine oil accumulation, in left hand valve cover baffle migrating through fresh air intake of positive crankcase …ASI-32211 · Technical service bulletin · Engine and Engine Cooling · issued May 1, 2013
- Ford/lincoln: see document search button for owner letter. Information regarding extended warranty for covering accessory protocol interface module regardless of mileage. Models 20…CSP-12M02 · Technical service bulletin · Equipment · issued Jan 14, 2013
- Ford/lincoln: see document search button for owner letter. Information provided regarding upgrade of touch software to improve overall system functionality and to simplify screens.…APU-11A02 · Technical service bulletin · Electrical System · issued Nov 8, 2012
- Ford: warning indicator, for air bags, with dtc (diagnostic trouble codes) b1212 and/or b1213, is intermittentlt exhibited. *peTSB-12-5-11 · Technical service bulletin · Electrical System · issued May 22, 2012
- Ford: see document search button for owner letter. The engine cooling fan motors would be inoperative due to contamination build up on electrical contacts which can cause engine to…CSP-12B36-1-2 · Technical service bulletin · Engine and Engine Cooling · issued Apr 9, 2012
- Ford/lincoln: warranty extension has been provided for certain model vehicles with accessory protocol interface module (apim or sync module) to 4 (four) years on ford and 5 (five) …CSP-12M01 · Technical service bulletin · Equipment · issued Mar 6, 2012
- Ford/mercury/lincoln: some vehicles exhibit a cold weather phenomenon where fluid has expelled out of vent on rear drive units (rdu) and fluid, on occasion, would burp out. *peASI-22285 · Technical service bulletin · Engine · issued Mar 1, 2012
- Ford: 2011 explorer. Vehicles with auto park may have the traction light come on while making a turn above 3mph and within 50 seconds of starting a vehicle. Trouble codes will be s…TSB-11-6-12 · Technical service bulletin · Traction Control System · issued Jun 17, 2011
- Ford: there may be a sluggish acceleration or hesitation feeling when rolling to a stop. This will be followed by a harsh bump. *rmTSB-11-5-6 · Technical service bulletin · Power Train · issued May 10, 2011
- Ford: some vehicles do not unlock using the intelligence access key or the integrated keyhead transmitter. *rmTSB-11-4-14 · Technical service bulletin · Latches/locks/linkages · issued Apr 15, 2011
- Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This is a software problem. *rmSIS-21841 · Technical service bulletin · Electrical System · issued Apr 1, 2011
- Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rmAS-21769 · Technical service bulletin · Electrical System · issued Mar 1, 2011
- Ford: the traction control light may come on making turns while driving above 3mph and right after the vehicle was started. There will be trouble codes stored. 2011 explorer. *rmAS-21725 · Technical service bulletin · Traction Control System · issued Feb 1, 2011
- Ford: there may be a loss of power, hesitation, surge, or lack of throttle response while driving. The brake over accelerator feature may be activating. *rmAS-21687 · Technical service bulletin · Power Train · issued Jan 1, 2011