2024 Mercedes-Benz GLC 300 service bulletins & manufacturer communications
265 manufacturer communications are on file with NHTSA for the 2024 Mercedes-Benz GLC 300. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 245Service campaign 20
- Complaint After an "Over the Air" update (OTA), FM or SDARS radio reception is limited; only a few stations are found. Cause The firmware installation was incomplete. Remedy In the…LI82.60-P-080806 · Technical service bulletin · Electrical System · issued Jul 17, 2026
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of trave…LI35.30-P-058566 · Technical service bulletin · Power Train · issued Jul 14, 2026
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Jul 9, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jul 8, 2026
- Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new …LI82.60-P-080383 · Technical service bulletin · Electrical System · issued Jul 8, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jul 7, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, there is a new software update for the MBUX Infotainment System. An O…OTA-MBUX Software Update · Technical service bulletin · Electrical System · issued Jul 2, 2026
- We are experiencing intermittent issues when flashing A26/17 - MBUX multimedia system + Instrument cluster (Head unit) when using flashing method ethernet to USB-C. Until further n…ANN Interm. Issues Flash · Technical service bulletin · Electrical System · issued Jul 2, 2026
- Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible becaus…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued Jul 1, 2026
- Complaint General information on the operation of the PRE-SAFE® Impulse system: The PRE-SAFE® Side Impulse system is a preventive, i.e. pre-collision occupant protection system. Th…LI54.30-P-080649 · Technical service bulletin · Structure · issued Jul 1, 2026
- Complaint The remaining time shown on the instrument cluster in the workshop menu (days to next due service) is implausible (>365 days) for the following conditions: • for the date…LI00.20-P-078424 · Technical service bulletin · Electrical System · issued Jun 12, 2026
- Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible becaus…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued Jun 12, 2026
- Complaint Rattling/knocking noise from the rear axle steering is audible when driving on rough terrain or cobblestones. Large play in the rear axle steering. Cause Diverse function…LI46.80-P-080662 · Technical service bulletin · Steering · issued Jun 1, 2026
- Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible becaus…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued May 29, 2026
- Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steerin…LI46.15-P-070510 · Technical service bulletin · Steering · issued May 22, 2026
- Complaint 48V battery (A66) part numbers A 000 982 78 24, A 000 982 57 30, A 000 982 88 31, A 000 982 50 32, A 000 982 87 32) may trigger a fault message ("48 V Service Required" w…LI54.10-P-080602 · Technical service bulletin · Electrical System · issued May 20, 2026
- Complaint Play/noise at height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy 1. Inspect Seat Height Adjuster Bar…LI91.10-P-076097 · Technical service bulletin · Seats · issued May 19, 2026
- Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not …LI82.30-P-059239 · Technical service bulletin · Visibility/wiper · issued May 19, 2026
- Complaint One or more seat functions are restricted or inoperative. This may include: • Seat memory • Automatic seat adjustment • Easy Entry/Exit • Head restraint presetting • Coll…LI91.29-P-080554 · Technical service bulletin · Seats · issued May 15, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued May 12, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued May 12, 2026
- Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support •…LI46.15-P-070510 · Technical service bulletin · Steering · issued May 8, 2026
- Complaint Play/noise at height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy 1. Inspect Seat Height Adjuster Bar…LI91.10-P-076097 · Technical service bulletin · Seats · issued May 4, 2026
- Complaint The panoramic sliding sunroof operates in a stepped movement. The panoramic roof becomes denormalized without an apparent reason (not directly after control unit replacem…LI77.21-P-080503 · Technical service bulletin · Electrical System · issued Apr 30, 2026
- Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requi…LI54.65-P-080529 · Technical service bulletin · Visibility/wiper · issued Apr 29, 2026
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown / Other · issued Apr 24, 2026
- Complaint The panoramic sliding sunroof operates in a stepped movement. The panoramic roof becomes denormalized without an apparent reason (not directly after control unit replacem…LI77.21-P-080503 · Technical service bulletin · Visibility/wiper · issued Apr 24, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued Apr 17, 2026
- Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to a…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Apr 16, 2026
- Complaint No heating output is available during electric driving operation. In conventional (combustion engine) driving operation, full heating output is available. Cause Possible …LI83.70-P-080411 · Technical service bulletin · Visibility/wiper · issued Apr 13, 2026
- Complaint After opening the driver's door, the seat can no longer be moved using the Memory button. Adjustment via the seat adjustment switch is still possible. Example: Driver 1 p…LI91.29-P-079178 · Technical service bulletin · Seats · issued Apr 8, 2026
- Complaint SRS indicator light illuminated in the instrument cluster. Electrical fault in the rear airbag/window airbag that may cause a connection between the airbag pins or to the…LI91.60-P-076303 · Technical service bulletin · Air Bags · issued Apr 8, 2026
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, ha…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Apr 2, 2026
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Apr 2, 2026
- Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new …LI82.60-P-080383 · Technical service bulletin · Electrical System · issued Apr 2, 2026
- Complaint No heating output is available during electric driving operation. In conventional (combustion engine) driving operation, full heating output is available. Cause Possible …LI83.70-P-080411 · Technical service bulletin · Visibility/wiper · issued Mar 30, 2026
- Complaint The "easy entry and exit feature" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the HU…LI91.10-P-078305 · Technical service bulletin · Electrical System · issued Mar 26, 2026
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown / Other · issued Mar 25, 2026
- Complaint Customer concern for ESP/Brake or Steering yellow instrument cluster message AND C220564 in the N80 Steering Column Control Module (Valeo Parts only). To check which supp…LI46.10-P-079374 · Technical service bulletin · Electrical System · issued Mar 25, 2026
- Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause Root cause …LI82.60-P-080383 · Technical service bulletin · Electrical System · issued Mar 25, 2026
- Complaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible Notes: - The event code "B16AC00 - The configurati…LI82.85-P-080359 · Technical service bulletin · Electrical System · issued Mar 19, 2026
- Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC…LI82.85-P-078722 · Technical service bulletin · Electrical System · issued Mar 11, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Mar 9, 2026
- Complaint The seat may no longer be adjustable using the electric seat adjustment switch on the door module. No related error is stored in the quick test. Cause Under certain condi…LI82.00-P-080029 · Technical service bulletin · Electrical System · issued Mar 9, 2026
- Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to an…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Mar 9, 2026
- Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has drop…LI54.10-P-073164 · Technical service bulletin · Electrical System · issued Mar 4, 2026
- Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steerin…LI46.15-P-070510 · Technical service bulletin · Steering · issued Mar 2, 2026
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Feb 28, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Feb 28, 2026
- Complaint Stored DTC C220564 - "There is an internal fault in the steering angle sensor. There is an implausible signal." In the quick test, there are also no other DTC's in other …LI82.90-P-080159 · Technical service bulletin · Steering · issued Feb 28, 2026
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handba…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Feb 25, 2026
- Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to an…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Feb 24, 2026
- Complaint The check engine light illuminates or the 48 V message is displayed in the instrument cluster Cause Fault code "P0A7F00" stored in the 48 V battery G1/3 and/or is current…LI54.10-P-080288 · Technical service bulletin · Electrical System · issued Feb 19, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Feb 13, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the TIREFIT sealant bottle may not meet specifications. The possibili…NCU - 2025090001 · Service campaign · Unknown / Other · issued Feb 13, 2026
- Complaint Activating Navigation Please Wait" message seen on central display. Cause Under Analysis Remedy 1.Reset the MBUX language (e.g., if the MBUX language is set to English, p…LI82.85-P-080251 · Technical service bulletin · Electrical System · issued Feb 6, 2026
- Complaint Check engine light illuminate, or previously on One of the below Exhaust Flap fault codes stored in PTCU N127: P13C273 P13C278 P140473 Cause Various Remedy Model year 202…LI49.10-P-080201 · Technical service bulletin · Engine · issued Feb 3, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the software for the Headlamp Range (HLI) control unit does not corre…OTA - 5497150 · Technical service bulletin · Exterior Lighting · issued Jan 31, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ME-SFI control unit software does not meet current production spe…NCU - 2025040013 · Service campaign · Electrical System · issued Jan 31, 2026
- Complaint: Clattering noise from area of hood with steel suspension. Cause: Missing helical spring shim (blue part as shown in attached picture "Helical Spring Shim"). Remedy: Chec…LI32.25-P-079706 · Technical service bulletin · Suspension · issued Jan 30, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Back Over Prevention · issued Jan 30, 2026
- Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC…LI82.85-P-078722 · Technical service bulletin · Electrical System · issued Jan 26, 2026
- Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steerin…LI46.15-P-070510 · Technical service bulletin · Steering · issued Jan 23, 2026
- An authorized Mercedes-Benz dealer will update the software for the battery management control unit in your vehicle, free of charge. Your vehicle must be brought to a dealership to…CL - 2025120010 · Technical service bulletin · Electrical System · issued Jan 23, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that in certain subject vehicles, the software for the central display control unit does not correspond…OTA - 5497909 · Technical service bulletin · Electrical System · issued Jan 23, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the drivetrain control unit software does not correspond to the curre…NCU - 2026010002 · Service campaign · Electrical System · issued Jan 23, 2026
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown / Other · issued Jan 21, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48V battery control unit (48 V LIB) software does not meet curren…NCU - 2025120010 · Service campaign · Electrical System · issued Jan 17, 2026
- Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there a…LI83.30-P-079850 · Technical service bulletin · Visibility/wiper · issued Jan 16, 2026
- Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Veri…LI83.30-P-079850 · Technical service bulletin · Visibility/wiper · issued Jan 15, 2026
- Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<10°C) and the MIL activated accordingly, even t…LI54.10-P-080199 · Technical service bulletin · Electrical System · issued Jan 14, 2026
- Complaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-vo…LI47.70-P-076030 · Technical service bulletin · Electrical System · issued Jan 10, 2026
- Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Veri…LI83.30-P-079850 · Technical service bulletin · Visibility/wiper · issued Jan 7, 2026
- Complaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-vo…LI47.70-P-076030 · Technical service bulletin · Electrical System · issued Dec 18, 2025
- Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recognized • No…LI82.85-P-079530 · Technical service bulletin · Electrical System · issued Dec 12, 2025
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Dec 11, 2025
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Dec 11, 2025
- Complaint An instrument cluster message "Rear axle steering fault, stop immediately" is very briefly illuminated in the instrument cluster upon vehicle start-up, prior to driving. …LI46.80-P-080054 · Technical service bulletin · Suspension · issued Dec 6, 2025
- Complaint Displayed Message: “Driver camera not functioning, see Operator’s Manual” Cause Interior temperature too high due to: • Summer heat • Direct sunlight • Lack of air condit…LI82.85-P-080094 · Technical service bulletin · Electrical System · issued Dec 3, 2025
- Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the custome…LI68.20-P-080012 · Technical service bulletin · Electrical System · issued Nov 18, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (…LI33.30-P-056665 · Technical service bulletin · Power Train · issued Nov 15, 2025
- Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the custome…LI68.20-P-080012 · Technical service bulletin · Electrical System · issued Nov 6, 2025
- Complaint Harsh 2-1 downshifts when coming to a stop with ECO start-stop function turned OFF. Note: When ECO start-stop is active, the engine is shut off before the 2-1 shift and t…LI27.60-P-079969 · Technical service bulletin · Power Train · issued Nov 5, 2025
- Complaint A harsh 5-4 downshift can be felt during deceleration while braking or coasting. It may be mistaken for a hard brake engagement Cause Poor learning of brake B06 adaptatio…LI27.60-P-079968 · Technical service bulletin · Power Train · issued Nov 5, 2025
- Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, v…LI27.10-P-075869 · Technical service bulletin · Power Train · issued Nov 3, 2025
- Complaint Wheezing noises/squeaking noises from the front shock absorbers when passing over surface undulations and rough road. Noise MUST match those heard in the attached videos.…LI32.25-P-079707 · Technical service bulletin · Suspension · issued Oct 27, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the door control unit software does not correspond to current product…NCU - 2024090017 · Service campaign · Electrical System · issued Oct 24, 2025
- Complaint At low speeds and light brake pressure, brakes will make a groaning or honking noise. Cause Frictional vibrations with very light brake pressure/modulations. Remedy This …LI42.10-P-079904 · Technical service bulletin · Service Brakes · issued Oct 20, 2025
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy Update the H…LI91.10-P-078305 · Technical service bulletin · Seats · issued Oct 10, 2025
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the TIREFIT sealant bottle may not meet specifications. The pos…NCU - 2025090001 · Service campaign · Unknown / Other · issued Oct 3, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain 2024 C-Class, E-Class, and GLC (206, 214, 254 platform) vehicles, the electronic igniti…NCU - 2024090014 · Service campaign · Electrical System · issued Sep 26, 2025
- Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data i…LI54.10-P-071499 · Technical service bulletin · Electrical System · issued Sep 25, 2025
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the High Voltage Battery (“HVB”) AC charger software does not c…NCU - 2025080007 · Service campaign · Electrical System · issued Sep 13, 2025
- Complaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U0632…LI20.00-P-076708 · Technical service bulletin · Engine · issued Sep 9, 2025
- Complaint The Apple Music app is no longer available in the head unit apps menu after updating the software of the (A26/17 - MBUX multimedia system + instrument cluster (head unit)…LI82.60-P-079747 · Technical service bulletin · Electrical System · issued Sep 5, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, there is a new software release for the MBUX Infotainment system. An …OTA - 20250905 · Technical service bulletin · Electrical System · issued Sep 5, 2025
- Complaint No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Cause Mute line b…LI82.62-P-077311 · Technical service bulletin · Electrical System · issued Sep 4, 2025
- Complaint Metallic clattering/noise from the area of the dashboard on uneven roads Cause A loose upper metal plate in the head bearing (support bushing) causes the noises. Remedy 1…LI32.25-P-079708 · Technical service bulletin · Suspension · issued Sep 4, 2025
- Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level …LI82.10-P-079179 · Technical service bulletin · Exterior Lighting · issued Sep 3, 2025
- Complaint Wheezing noises/squeaking noises from the front shock absorbers when passing over surface undulations and rough road. Noise MUST match those heard in the attached videos.…LI32.25-P-079707 · Technical service bulletin · Suspension · issued Aug 29, 2025
- Complaint Clattering noise from area of hood with steel suspension. Cause Missing helical spring shim (blue part as shown in attached picture "Helical Spring Shim"). Remedy Check w…LI32.25-P-079706 · Technical service bulletin · Suspension · issued Aug 29, 2025
- Complaint Message in Instrument Cluster for "Active Distance Assist not enabled, but can be purchased subsequently" even if Digital Extra: Active Distance Assist DISTRONIC (207) ha…LI54.71-P-079672 · Technical service bulletin · Electrical System · issued Aug 28, 2025
- Complaint Valeo Steering Column Module (N80) goes into bootloader after updating software to A2239028729. To verify the supplier and software number of the steering column module. …LI46.10-P-079582 · Technical service bulletin · Steering · issued Aug 5, 2025
- Complaint Criteria: • Customer concern for ESP/Brake or Steering yellow instrument cluster message. • DTC's C220564 or P161447 in the Steering Column Control Module (N80). • N80 su…LI46.10-P-079375 · Technical service bulletin · Steering · issued Aug 5, 2025
- Complaint Customer concern for ESP/Brake or Steering yellow instrument cluster message AND C220564 in the N80 Steering Column Control Module (Valeo Parts only). To check which supp…LI46.10-P-079374 · Technical service bulletin · Steering · issued Aug 5, 2025
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy 1. Update th…LI91.10-P-078305 · Technical service bulletin · Seats · issued Jul 31, 2025
- Complaint Fuel filler flap/socket flap sticks, cannot be opened Cause Under analysis. Remedy Create TIPS case with fault description and videos of the flap sticking. Send the TIPS …LI88.60-P-079592 · Technical service bulletin · Structure · issued Jul 31, 2025
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external …LI47.70-P-078563 · Technical service bulletin · Electrical System · issued Jul 31, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Jul 26, 2025
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jul 25, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system software available for certain subject vehicles. The updated software improves sy…OTA - 20250725 · Technical service bulletin · Lane Departure · issued Jul 25, 2025
- Complaint Diverse functional limitations in the vehicle in combination with various warning and fault messages in the instrument cluster display. Cause Communication timeouts mean …LI54.21-P-079510 · Technical service bulletin · Electrical System · issued Jul 17, 2025
- Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recognized • No…LI82.85-P-079530 · Technical service bulletin · Electrical System · issued Jul 12, 2025
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external …LI47.70-P-078563 · Technical service bulletin · Electrical System · issued Jul 11, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the instrument cluster software does not correspond to current produc…OTA - 25P5497844 · Technical service bulletin · Electrical System · issued Jul 11, 2025
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external …LI47.70-P-078563 · Technical service bulletin · Electrical System · issued Jul 7, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has updated driver assistance system SCN coding available for certain subject vehicles. The updated SCN coding improve…OTA - 20250627 · Technical service bulletin · Lane Departure · issued Jun 28, 2025
- Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leavin…LI46.15-P-063353 · Technical service bulletin · Steering · issued Jun 9, 2025
- Complaint The following most common complaints may be observed: • Brief connectivity interruptions when using Apple CarPlay over Wi-Fi • Audio cuts out • Device not recognized • No…LI82.85-P-079088 · Technical service bulletin · Electrical System · issued May 30, 2025
- Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all cha…LI54.71-P-078802 · Technical service bulletin · Electrical System · issued May 30, 2025
- Complaint Squeaking or creaking noises on uneven roadways, in turns, or when moving in their seat. Cause Noise in the backrest adjustment mechanism Remedy The adjustment mechanism …LI91.10-P-079346 · Technical service bulletin · Seats · issued May 29, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (…LI33.30-P-056665 · Technical service bulletin · Power Train · issued May 21, 2025
- Complaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U0632…LI20.00-P-076708 · Technical service bulletin · Engine · issued May 15, 2025
- Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level …LI82.10-P-078470 · Technical service bulletin · Exterior Lighting · issued May 14, 2025
- Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level …LI82.10-P-078470 · Technical service bulletin · Exterior Lighting · issued May 13, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued May 7, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the ignition lock (EZS) control unit does not correspond with the lat…OTA - 05022025 · Technical service bulletin · Electrical System · issued May 3, 2025
- Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data i…LI54.10-P-071499 · Technical service bulletin · Electrical System · issued May 2, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Steering · issued May 2, 2025
- Complaint Symptoms relating to CIVIC A26/17 - MBUX multimedia system + instrument cluster (head unit)] and/or displays Cause Enhanced technical support process for CIVIC modules an…LI82.85-P-077316 · Technical service bulletin · Electrical System · issued May 1, 2025
- Complaint In vehicles with the MBUX multimedia system Gen20x.i2 without premium sound system and external amplifier, the sound does not meet the customer's expectations. Changing t…LI82.60-P-079138 · Technical service bulletin · Electrical System · issued May 1, 2025
- Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, …LI82.10-P-078896 · Technical service bulletin · Exterior Lighting · issued Apr 28, 2025
- Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to an…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Apr 28, 2025
- Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead co…LI83.30-P-079081 · Technical service bulletin · Visibility/wiper · issued Apr 21, 2025
- Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level …LI82.10-P-079179 · Technical service bulletin · Exterior Lighting · issued Apr 21, 2025
- Complaint After opening the driver's door, the seat can no longer be moved using the Memory button. Adjustment via the seat adjustment switch is still possible. Example: Driver 1 p…LI91.29-P-079178 · Technical service bulletin · Electrical System · issued Apr 21, 2025
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. Cause The cause is currently being investigated. Remedy A remedy is currently not avai…LI91.10-P-078305 · Technical service bulletin · Electrical System · issued Apr 21, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Steering · issued Apr 11, 2025
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Apr 7, 2025
- Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible…LI54.71-P-078778 · Technical service bulletin · Back Over Prevention · issued Apr 4, 2025
- Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all cha…LI54.71-P-078802 · Technical service bulletin · Electrical System · issued Mar 28, 2025
- Complaint Red TPMS warning message in instrument cluster with "Check Tire" despite correctly set tire inflation pressures (see attachment for reference picture). Cause Excessively …LI40.15-P-079038 · Technical service bulletin · Wheels · issued Mar 18, 2025
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external …LI47.70-P-078563 · Technical service bulletin · Power Train · issued Mar 13, 2025
- Complaint The luggage compartment lighting switches off and back on erratically if the tailgate is opened with the ignition switched off. Cause The problem was caused by a software…LI82.20-P-079002 · Technical service bulletin · Exterior Lighting · issued Mar 10, 2025
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handba…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Mar 10, 2025
- Complaint A squeaking noise comes from the electric power steering; see video with example. Cause Toothed rack in the area of the screw drive of the electric power steering needs a…LI46.35-P-076566 · Technical service bulletin · Suspension · issued Mar 10, 2025
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles. The software for the communication module does not correspond t…OTA - 5496430 · Technical service bulletin · Electrical System · issued Mar 8, 2025
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest …OTA - 5497748 · Technical service bulletin · Electrical System · issued Mar 7, 2025
- Complaint Check engine light on. Engine in limp-home mode. Rough running. Low fuel rail pressure fault code P008700 stored in MRG2 control unit. Additional faults below may be stor…LI07.70-P-078520 · Technical service bulletin · Engine · issued Mar 7, 2025
- Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during …LI82.70-P-077433 · Technical service bulletin · Electrical System · issued Mar 5, 2025
- Complaint Check engine light on. Engine in limp-home mode. Rough running. Low fuel rail pressure fault code P008700 stored in MRG2 control unit. Additional faults below may be stor…LI07.70-P-078520 · Technical service bulletin · Fuel/propulsion System · issued Feb 28, 2025
- Complaint Red oil pressure warning in instrument cluster One of the below fault codes is stored in powertrain control unit N127: P052497 The oil pressure is too low. The system fun…LI18.10-P-078867 · Technical service bulletin · Engine · issued Feb 28, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Back Over Prevention · issued Feb 25, 2025
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown / Other · issued Feb 20, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued Feb 12, 2025
- Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high …LI42.10-P-063502 · Technical service bulletin · Service Brakes · issued Feb 3, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Feb 3, 2025
- Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible…LI54.71-P-078778 · Technical service bulletin · Electrical System · issued Jan 31, 2025
- Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible…LI54.71-P-078778 · Technical service bulletin · Electrical System · issued Jan 30, 2025
- Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<50°F) and the MIL activated accordingly, even t…LI54.10-P-077250 · Technical service bulletin · Electrical System · issued Jan 29, 2025
- Complaint Rear cross traffic activation without obvious cause. Cause Verify customer concern with the assistance of the Operator's Manual: • Symbol displayed on headunit. • Audible…LI54.71-P-078778 · Technical service bulletin · Back Over Prevention · issued Jan 28, 2025
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality …LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jan 28, 2025
- Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap bef…LI88.60-P-072093 · Technical service bulletin · Structure · issued Jan 24, 2025
- Complaint Symptoms relating to CIVIC A26/17 - MBUX multimedia system + instrument cluster (head unit)] and/or displays Cause Enhanced technical support process for CIVIC modules an…LI82.85-P-077316 · Technical service bulletin · Electrical System · issued Jan 24, 2025
- Complaint Noise from area of instrument panel Noise might occur in the following conditions: - At engine speeds of 1500 rpm to 2000 rpm. - In the speed range up to 45mph - Type of …LI68.10-P-070572 · Technical service bulletin · Structure · issued Jan 24, 2025
- Complaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) …LI77.21-P-075807 · Technical service bulletin · Visibility/wiper · issued Jan 23, 2025
- Complaint Check engine light on. Engine in limp-home mode. Rough running. Low fuel rail pressure fault code P008700 stored in MRG2 control unit. Additional faults below may be stor…LI07.70-P-078520 · Technical service bulletin · Fuel/propulsion System · issued Jan 18, 2025
- Complaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U0632…LI20.00-P-076708 · Technical service bulletin · Engine · issued Jan 17, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (…LI33.30-P-056665 · Technical service bulletin · Power Train · issued Jan 16, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing directio…LI35.30-P-058566 · Technical service bulletin · Power Train · issued Jan 15, 2025
- Complaint Station logos are no longer displayed in the radio after updating or SCN coding the A26/17 head unit. Cause Without active navigation (code 365), MBUX cannot assign and i…LI82.85-P-076200 · Technical service bulletin · Electrical System · issued Jan 15, 2025
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Jan 14, 2025
- Complaint The remaining time shown on the instrument cluster in the workshop menu (days to next due service) is implausible (> < 365 days) for the following conditions: • for the d…LI00.20-P-078424 · Technical service bulletin · Electrical System · issued Jan 14, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, AMG GT, EQE, EQS, G-CLASS, GLB, GLC, GLE, GLS, S-CLASS, AMG …OTA - 2025010010 · Technical service bulletin · Electrical System · issued Jan 10, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued Jan 9, 2025
- Complaint Play noticeable in the height adjustment of the steering column. See arrow direction in attached pictures. Cause Slipped thrust bearing ring on the height adjustment. Rem…LI46.15-P-078766 · Technical service bulletin · Steering · issued Jan 8, 2025
- Complaint For the potentially affected vehicles, excessively high aging of the battery was calculated at cold battery temperatures (<50°F) and the MIL activated accordingly, even t…LI54.10-P-077250 · Technical service bulletin · Electrical System · issued Jan 7, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Jan 6, 2025
- Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level …LI82.10-P-078470 · Technical service bulletin · Exterior Lighting · issued Jan 3, 2025
- Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: In the quick te…LI82.85-P-078722 · Technical service bulletin · Electrical System · issued Jan 3, 2025
- Replace automatic transmission. For basic data of model 254 with M254, see AR27.10-P-0005MRW For basic data on transmission oil level test routine, see AR27.00-P-0270EWN.NCU - 2024120012 · Service campaign · Power Train · issued Dec 20, 2024
- Complaint Customer states CEL is on. Cause Quick test shows FC P0A7F00 The state of health limit of the hybrid/high-voltage battery module has been reached. No drivability concerns…LI54.10-P-077250 · Technical service bulletin · Electrical System · issued Dec 11, 2024
- Complaint Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U0632…LI20.00-P-076708 · Technical service bulletin · Engine · issued Dec 6, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-25 C-Class, CLA, EQB, EQE, EQS, G-Class, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and…OTA - 24P5497813 · Technical service bulletin · Electrical System · issued Nov 27, 2024
- Complaint The flap of the reversing camera opens and closes by itself during forward travel. This happens several times during the trip. The customer notices the sound of opening a…LI54.65-P-066284 · Technical service bulletin · Electrical System · issued Nov 25, 2024
- Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital …LI82.85-P-078473 · Technical service bulletin · Electrical System · issued Nov 20, 2024
- Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any …LI82.10-P-078069 · Technical service bulletin · Visibility/wiper · issued Nov 13, 2024
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Nov 12, 2024
- Complaint -Check engine light(MIL) is ON. -Current and stored fault code in DCCU and PTCU : P2E9873 The position sensor of the exterior socket flap of the vehicle socket (direct cu…LI47.70-P-078563 · Technical service bulletin · Engine · issued Nov 4, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY24-25 C-Class, CLE, E-Class, GLC (206, 236, 214, 254 platform) vehicles, the infotain…OTA-2024110001 · Technical service bulletin · Electrical System · issued Nov 1, 2024
- Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1.…LI82.35-P-078467 · Technical service bulletin · Structure · issued Oct 23, 2024
- Complaint Message in instrument cluster "Adaptive high beams assistant not available/inoperative" or "DIGITAL LIGHT reduced range of functions" in relation to "FC151E29- The level …LI82.10-P-078470 · Technical service bulletin · Exterior Lighting · issued Oct 22, 2024
- Complaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument …LI54.71-P-078498 · Technical service bulletin · Electrical System · issued Oct 16, 2024
- Complaint Combustion engine could no longer be started, only electric driving possible. Cause High-voltage belt-driven starter-alternator faulty. Remedy Requirement: Prior to the i…LI15.40-P-077947 · Technical service bulletin · Electrical System · issued Oct 16, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 2024 C-Class (206 platform) and GLC (254 platform) vehicles, the door control u…NCU - 2024090017 · Service campaign · Electrical System · issued Oct 4, 2024
- Complaint Play/noise at height adjuster or in seat guide rail on front seats Cause Tolerances and variations in the manufacturing process Remedy Review of barcode adhesive label on…LI91.10-P-076097 · Technical service bulletin · Seats · issued Oct 3, 2024
- Complaint This document applies to vehicles of model series 206 and 254 from SOP (start of production) with NTG7, that do not have SA code 367: The Live Traffic Information Digital…LI82.85-P-078068 · Technical service bulletin · Electrical System · issued Oct 3, 2024
- Complaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) …LI77.21-P-075807 · Technical service bulletin · Visibility/wiper · issued Oct 3, 2024
- Complaint After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Cause Sof…LI82.60-P-077495 · Technical service bulletin · Electrical System · issued Sep 28, 2024
- Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during …LI82.70-P-077433 · Technical service bulletin · Electrical System · issued Sep 28, 2024
- Complaint White plastic insert present on microphone assembly. See figure A for example. Cause The insert (breathable filter) is designed to be inside for dust protection and air f…LI82.70-P-078425 · Technical service bulletin · Electrical System · issued Sep 25, 2024
- Cause The following conditions can occur on vehicles with a disconnected on-board electrical system battery 12V/48V): • The period in which the on-board electrical system battery i…LI00.20-P-078424 · Technical service bulletin · Electrical System · issued Sep 25, 2024
- Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, …LI82.10-P-078307 · Technical service bulletin · Exterior Lighting · issued Sep 21, 2024
- Complaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) …LI77.21-P-075807 · Technical service bulletin · Structure · issued Sep 21, 2024
- Complaint After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Cause Sof…LI82.60-P-077495 · Technical service bulletin · Electrical System · issued Sep 20, 2024
- Complaint Display dark (total or partial) of one or more ASCM (AMG) steering wheel button displays - see attachment. Note: There is no loss of vehicle functionality due to this com…LI82.90-P-078381 · Technical service bulletin · Suspension · issued Sep 18, 2024
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. Cause The cause is currently being investigated. Remedy A remedy is currently not avai…LI91.10-P-078305 · Technical service bulletin · Seats · issued Sep 12, 2024
- Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to …LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Sep 10, 2024
- Complaint Damage or discoloration to paint protection films on vehicle. Cause Chip protection films are a wear item that may need to be replaced over the life of the vehicle. They …LI98.00-P-078106 · Technical service bulletin · Structure · issued Sep 10, 2024
- 1. Connect XENTRY Diagnosis. 2. Update Fuel System Control Unit (FSCU10) software. To do this, select menu item "Quick test view . N118/3 – Control unit ‘Fuel pump’ (FSCU10) . Adap…2024080006 · Service campaign · Electrical System · issued Sep 7, 2024
- Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class (206 platform), EQE (294 and 296 platform), EQS (295 and 297 p…OTA - 20240830 · Technical service bulletin · Electrical System · issued Aug 30, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY23-24 GLC, C-Class (254, 206 platform) vehicles, the door control unit software does …OTA - 20240823 · Technical service bulletin · Electrical System · issued Aug 23, 2024
- An authorized Mercedes-Benz dealer will update the control unit software for the electronic ignition lock in your vehicle, free of charge. Your vehicle must be brought to a dealers…CL-2024030012 · Technical service bulletin · Electrical System · issued Aug 23, 2024
- Complaint Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online connectivity is no longer available Cause E445.0 FUP4 software re…LI82.85-P-077242 · Technical service bulletin · Electrical System · issued Aug 14, 2024
- Update Digital Operator's Manual. 1. Connect XENTRY Diagnosis. 2. Update Digital Operator's Manual. To do this, select menu item "Quick test view . A26/17 - MBUX multimedia system …NCU - 2024070020 · Service campaign · Unknown / Other · issued Aug 8, 2024
- Complaint Radio reception interference and the following DTCs are displayed in the A26/17 - MBUX multimedia system control unit as "active and stored": • B19B313 - Antenna 1 open l…LI82.60-P-078155 · Technical service bulletin · Electrical System · issued Aug 6, 2024
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Aug 5, 2024
- Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any …LI82.10-P-078069 · Technical service bulletin · Exterior Lighting · issued Jul 23, 2024
- Complaint Digital light pop-up messages (warnings, notes, spotlight and dyn. low beam) appear in the instrument cluster (picture in attachment), even though the same digital light …LI82.10-P-078070 · Technical service bulletin · Electrical System · issued Jul 22, 2024
- The battery management control unit software does not meet current production specifications. The battery's state of health may not be calculated correctly, resulting in the false …CL - 2024020014 · Technical service bulletin · Electrical System · issued Jul 19, 2024
- Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2023 -2024 GLC (254 platform), C-Class (206 platform), CLE (…2024020014 · Technical service bulletin · Electrical System · issued Jul 18, 2024
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Jul 15, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2025 EQB, GLA, and GLC vehicles (243, 247, and 254 platform), the B-pillar cert…2024060019 · Service campaign · Unknown / Other · issued Jul 6, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 p…2024060014 · Service campaign · Unknown / Other · issued Jun 23, 2024
- Complaint Sliding sunroof panel of panoramic sliding sunroof reverses (temporarily, once, multiple times) during closing process without entrapment event: a) from tilt position b) …LI77.21-P-075807 · Technical service bulletin · Visibility/wiper · issued Jun 22, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 p…2024060001 · Service campaign · Unknown / Other · issued Jun 22, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 p…2024060001 · Service campaign · Unknown / Other · issued Jun 19, 2024
- Complaint USB port data storage medium is not recognized, but charging function is still available. We are only aware of this complaint in a few isolated cases and it only occurs i…LI82.60-P-077958 · Technical service bulletin · Electrical System · issued Jun 18, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 p…2024060001 · Service campaign · Unknown / Other · issued Jun 15, 2024
- The vehicles were visible and flagged in VMI as “OPEN” on June 8 and 11, 2024. The affected vehicles will be removed from display in VMI on June 12, 2024. Campaign will be deactiva…2024060001 · Service campaign · Unknown / Other · issued Jun 13, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2025 GLE/GLS (167 platform), EQB (243 platform), GLA (247 platform), EQE (294 p…2024060001 · Service campaign · Unknown / Other · issued Jun 12, 2024
- Complaint • Red display in the Charging indicator status in MBUX during AC Charging. • Error message in Mercedes Me App. • Fault code P0E5F97 exists in N83 (AC charger for high-vol…LI47.70-P-077900 · Technical service bulletin · Electrical System · issued May 29, 2024
- In the instrument cluster, the symbol for "12 V battery" and the message "Switch on vehicle" may sporadically be displayed. As a consequence of this, the fault codes B1FCB97 (=> N7…LI54.10-P-076820 · Technical service bulletin · Electrical System · issued May 17, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 22-24 C-Class, EQE, EQS, GLC, S-Class, SL (206, 294, 295, 296, 297, 254, 223, 232 pl…OTA - 20240502 · Technical service bulletin · Electrical System · issued May 17, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023-2024 C-Class, CLE, E-Class, EQE, EQS, GLC, GLE, GLS, GT, S-Class, and SL vehicl…NCU - 2024040001 · Service campaign · Wheels · issued May 11, 2024
- Complaint Wind noises from the radiator shell between 30 and 60 mph Cause The noise could be caused by the position of the engine hood seal for the radiator shell in relation to th…LI88.20-P-077782 · Technical service bulletin · Structure · issued May 10, 2024
- Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Cause remains open. For analysis, t…LI77.21-P-077779 · Technical service bulletin · Structure · issued May 4, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118,…OTA - 20240503 · Technical service bulletin · Electrical System · issued May 4, 2024
- An authorized Mercedes-Benz dealer will replace the TIREFIT bottle in the trunk of your vehicle, free of charge. The bottle may potentially leak and may not be available for use in…CL - 2024040001 · Technical service bulletin · Wheels · issued May 2, 2024
- This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, G…OTA - 20240402 · Technical service bulletin · Electrical System · issued Apr 26, 2024
- The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote statu…LI82.85-P-077312 · Technical service bulletin · Electrical System · issued Apr 18, 2024
- Check engine lamp activated, coolant warning message, and engine fan running at full speed. Below fault codes stored in N127 PTCU related to LIN network components. U063200, U06328…LI20.00-P-076708 · Technical service bulletin · Engine and Engine Cooling · issued Apr 15, 2024
- TEMPORARY DEACTIVATION OF CAMPAIGN DUE TO DIFFICULTY WITH THE SOFTWARE UPLOAD. AN UPDATED NCU WITH WORK INSTRUCTIONS WILL BE PROVIDED ONCE AVAILABLE. The vehicles were visible and …NCU - 2024030012 · Technical service bulletin · Electrical System · issued Apr 12, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz, has determined that on certain MY 2024 C-Class, GLC, and S-Class (206, 223, 254 platform) vehicles, the electronic ignition loc…NCU-2024030012 · Technical service bulletin · Electrical System · issued Mar 28, 2024
- This is to notify you of the Service Campaign Launch to update the digital and replace the printed operators manual in 39 Model Year (MY) 2024 GLC, GLS, and AMG GT vehicles (167, 2…NCU - 2024030010 · Technical service bulletin · Equipment · issued Mar 22, 2024
- The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carr…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued Mar 15, 2024
- Check right tailgate, rework if necessary Check/test procedure 1. Remove top center rear spoiler. For basic data, see AR72.20-P-4000WT. 2. Check outer top right of rear-end door fo…NCU - 2024030011 · Technical service bulletin · Structure · issued Mar 11, 2024
- Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Mar 11, 2024
- Mercedes-Benz AG (à ¢à  à  MBAGà ¢à  à  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (…OTA-24240203 · Technical service bulletin · Electrical System · issued Feb 29, 2024
- Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote…LI82.85-P-077312 · Technical service bulletin · Electrical System · issued Feb 2, 2024
- Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295,…NCU-OTA MBUX SW · Technical service bulletin · Electrical System · issued Jan 24, 2024
- Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driv…LI46.10-P-077314 · Technical service bulletin · Steering · issued Jan 24, 2024
- The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkra…LI46.10-P-077313 · Technical service bulletin · Steering · issued Jan 24, 2024
- No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communica…LI82.62-P-077311 · Technical service bulletin · Electrical System · issued Jan 2, 2024
- Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2023 GLC (254 platform) vehicles, the panoramic sliding sunroof c…NCU-2023120004 · Technical service bulletin · Structure · issued Dec 14, 2023
- Crease formation on genuine leather seat covers in vehicles with low mileage â ¢ Objects left on the seats for extended periods of time (pressure marks). â ¢ Objects wedged b…LI91.18-P-077075 · Technical service bulletin · Seats · issued Dec 4, 2023
- Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID …LI46.35-P-077076 · Technical service bulletin · Steering · issued Dec 4, 2023
- Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of…LI32.25-P-076956 · Technical service bulletin · Suspension · issued Oct 12, 2023
- Sliding sunroof panel of panoramic sliding sunroof reversed (temporarily, once, multiple times) during closing process without entrapment event. Sensitive parameterization of the a…LI77.21-P-075807 · Technical service bulletin · Visibility · issued Oct 2, 2023
- 12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully char…Ll54.10-P-076896 · Technical service bulletin · Electrical System · issued Sep 8, 2023
- In the instrument cluster, the symbol for "12 V battery" and the message "Switch on vehicle" may sporadically be displayed. As a consequence of this, the fault codes B 1 FCB97 (=> …Ll54.10-P-076823 · Technical service bulletin · Electrical System · issued Aug 22, 2023
- Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX mu…LI82.70-P-076832 · Technical service bulletin · Electrical System · issued Aug 21, 2023
- Noise at front seats between seat-back lining and function carrier. Noise is caused by friction of the two component parts. Remove the seat-back lining (back panel) of the front se…LI91.10-P-076798 · Technical service bulletin · Seats · issued Aug 18, 2023
- When operating a control point to open the trunk lid or the tailgate, the trunk lock unlocks, but there is no actuation of the trunk control/tailgate control drive unit (M51/3). Fa…LI72.20-P-075232 · Technical service bulletin · Structure · issued Aug 18, 2023
- Trunk lid cannot be opened and closed with HANDS-FREE ACCESS (HFA). In the EZS control unit (N73), the fault code B1F8C14 ("The top sensor of the rear switch module has malfunction…LI80.61-P-076702 · Technical service bulletin · Structure · issued Jul 24, 2023