2020 Mercedes-Benz GLE 350 service bulletins & manufacturer communications
393 manufacturer communications are on file with NHTSA for the 2020 Mercedes-Benz GLE 350. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 383Service campaign 7Warranty extension 3
- This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the pr…EW - DMTL · Warranty extension · Fuel/propulsion System · issued Jul 31, 2026
- Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247:…LI54.21-P-080326 · Technical service bulletin · Electrical System · issued Jul 24, 2026
- Complaint Noise from front end attributable to steering gear. Cause During diagnostics of a front end noise, workshop is under the impression the noise is coming from the steering …LI46.00-P-079786 · Technical service bulletin · Structure · issued Jul 22, 2026
- Complaint Hand detection system – malfunction / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Jul 17, 2026
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of trave…LI35.30-P-058566 · Technical service bulletin · Power Train · issued Jul 14, 2026
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Jul 9, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jul 8, 2026
- Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new …LI82.60-P-080383 · Technical service bulletin · Electrical System · issued Jul 8, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jul 7, 2026
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline f…PSL-NCU Return Parts 7/3 · Technical service bulletin · Service Brakes · issued Jul 3, 2026
- Complaint Throbbing/humming sound around 60mph. Howling in overdrive mode around 5th gear. Models 167.1/3 and 167.9 as of 03/2022 (except 167.987) occurs between 40-50mph Model 167…LI35.25-P-077385 · Technical service bulletin · Power Train · issued Jul 2, 2026
- Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243, 247:…LI54.21-P-080326 · Technical service bulletin · Electrical System · issued Jul 2, 2026
- Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible becaus…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued Jul 1, 2026
- Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290: Software is st…LI54.21-P-080326 · Technical service bulletin · Engine · issued Jun 22, 2026
- Complaint Rattle or clunking noise from underneath the vehicle when driving over uneven/bumpy surfaces. Cause Internal tolerances of the electric rollbar. Remedy 1. Confirm front o…LI32.34-P-080645 · Technical service bulletin · Suspension · issued Jun 12, 2026
- Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The r…LI00.20-P-080703 · Technical service bulletin · Electrical System · issued Jun 12, 2026
- Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible becaus…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued Jun 12, 2026
- Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible becaus…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued May 29, 2026
- Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument …LI82.85-P-080507 · Technical service bulletin · Electrical System · issued May 26, 2026
- Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline f…PSL-NCU Return Parts 5/22 · Technical service bulletin · Structure · issued May 22, 2026
- Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steerin…LI46.15-P-070510 · Technical service bulletin · Steering · issued May 22, 2026
- The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer returns is no late…PSL-NCU Return Parts 5/15 · Technical service bulletin · Suspension · issued May 15, 2026
- Complaint Despite the IC message shown in these complaints, the primary low-beam function is not restricted. Complaint No. 1: Sporadic "Headlamp Inoperative" message in the instrum…LI82.10-P-080467 · Technical service bulletin · Exterior Lighting · issued May 13, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued May 12, 2026
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearin…LI33.20-P-078406 · Technical service bulletin · Suspension · issued May 12, 2026
- Cause At present, there are no known noise problems with the steering column. Remedy Check surrounding area of the steering column for possible noises. • Instrument panel support •…LI46.15-P-070510 · Technical service bulletin · Steering · issued May 8, 2026
- Complaint Head-up display flickering in BR167. Cause Software A 40/12 - Head-up display and N133/1 - Instrument cluster (IC). Remedy Please do not replace any parts The following s…LI54.30-P-080421 · Technical service bulletin · Electrical System · issued May 4, 2026
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown OR Other · issued Apr 24, 2026
- Complaint There may be a cosmetic fault in the projection of the logo projector of the outside mirror (left/right). Cause Delamination of film on carrier plate. Remedy Additional r…LI88.70-P-079818 · Technical service bulletin · Unknown OR Other · issued Apr 21, 2026
- Complaint Head-up display flickers Cause Software A 40/12 - Head-up display and N133/1 - Instrument cluster (IC). Remedy Please do not replace any parts. Step1: Please add SA code …LI54.30-P-080421 · Technical service bulletin · Electrical System · issued Apr 17, 2026
- Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to a…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Apr 16, 2026
- Complaint Head-up display flickers Cause Software A 40/12 - Head-up display and N133/1 - Instrument cluster (IC). Remedy Please do not replace any parts. Step1: Please add SA code …LI54.30-P-080421 · Technical service bulletin · Electrical System · issued Apr 10, 2026
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, ha…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Apr 2, 2026
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Apr 2, 2026
- Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new …LI82.60-P-080383 · Technical service bulletin · Electrical System · issued Apr 2, 2026
- Complaint -Check engine light illuminated. -Engine runs rough. -Poor shifting or jerking when accelerating. -Fault codes stored related to mixture formation, injector quantity adju…LI01.30-P-072328 · Technical service bulletin · Engine · issued Mar 27, 2026
- Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be act…LI91.30-P-079285 · Technical service bulletin · Electrical System · issued Mar 26, 2026
- Complaint The "easy entry and exit feature" function deactivates itself after a brief period. (see attachment) Cause The cause is currently being investigated. Remedy Update the HU…LI91.10-P-078305 · Technical service bulletin · Electrical System · issued Mar 26, 2026
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown OR Other · issued Mar 25, 2026
- Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause Root cause …LI82.60-P-080383 · Technical service bulletin · Electrical System · issued Mar 25, 2026
- Complaint Frequent rear view camera flap actuations and/or noise associated. NOTE: Rear view camera functions are NOT affected and still perform in accordance with regulatory requi…LI54.71-P-080180 · Technical service bulletin · Unknown OR Other · issued Mar 16, 2026
- Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC…LI82.85-P-078722 · Technical service bulletin · Electrical System · issued Mar 11, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Mar 9, 2026
- Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to an…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Mar 9, 2026
- Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has drop…LI54.10-P-073164 · Technical service bulletin · Electrical System · issued Mar 4, 2026
- Complaint When coming to a stop or at slow speeds, brakes produce light squealing noise. Cause Optimized brake pads may produce some noise. Remedy If the brake pads have not been e…LI42.10-P-080253 · Technical service bulletin · Service Brakes · issued Mar 3, 2026
- Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy This fault code does not cause a drivability concern and will clear itself within 2-3 key cyc…LI54.21-P-080326 · Technical service bulletin · Engine · issued Mar 2, 2026
- Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steerin…LI46.15-P-070510 · Technical service bulletin · Steering · issued Mar 2, 2026
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Feb 28, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Feb 28, 2026
- Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are approved. …LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Feb 28, 2026
- Complaint Stored DTC C220564 - "There is an internal fault in the steering angle sensor. There is an implausible signal." In the quick test, there are also no other DTC's in other …LI82.90-P-080159 · Technical service bulletin · Steering · issued Feb 28, 2026
- Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code…LI54.10-P-069698 · Technical service bulletin · Electrical System · issued Feb 27, 2026
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handba…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Feb 25, 2026
- Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, …LI82.10-P-078307 · Technical service bulletin · Exterior Lighting · issued Feb 25, 2026
- Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to an…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Feb 24, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to current produ…NCU - 2024090007 · Service campaign · Engine · issued Feb 14, 2026
- Complaint Check engine light on with the following fault is current in the VGS Control Unit: P084300 Oil pressure sensor 'A' has a short circuit to positive stored in VGS control u…LI27.19-P-080219 · Technical service bulletin · Power Train · issued Feb 13, 2026
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the TIREFIT sealant bottle may not meet specifications. The possibili…NCU - 2025090001 · Service campaign · Unknown OR Other · issued Feb 13, 2026
- Complaint The vehicle cannot disengage “P” (Park), and a red warning message appears in the instrument cluster. Cause Only vehicles with transmission NAG3C 725.0 and engine M264 wi…LI27.60-P-080167 · Technical service bulletin · Power Train · issued Feb 12, 2026
- Complaint Noise from front end attributable to steering gear. Cause During diagnostics of a front end noise, workshop is under the impression the noise is coming from the steering …LI46.00-P-079786 · Technical service bulletin · Suspension · issued Feb 11, 2026
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Feb 10, 2026
- Complaint Model Year 2019-2022 167 (GLE/GLS) - Instrument Cluster Message for Suspension "Do Not Drive Over 50MPH" with or without Illumination of Check Engine Light with DTC's C10…LI32.35-P-079965 · Technical service bulletin · Suspension · issued Feb 9, 2026
- Complaint Activating Navigation Please Wait" message seen on central display. Cause Under Analysis Remedy 1.Reset the MBUX language (e.g., if the MBUX language is set to English, p…LI82.85-P-080251 · Technical service bulletin · Electrical System · issued Feb 6, 2026
- Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, v…LI27.10-P-075869 · Technical service bulletin · Power Train · issued Feb 3, 2026
- Complaint -Check engine light illuminated. -Engine runs rough. -Poor shifting or jerking when accelerating. -Fault codes stored related to mixture formation, injector quantity adju…LI01.30-P-072328 · Technical service bulletin · Engine · issued Feb 2, 2026
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Jan 30, 2026
- Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: No relevant DTC…LI82.85-P-078722 · Technical service bulletin · Electrical System · issued Jan 26, 2026
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA i…CL - EW M264 · Technical service bulletin · Engine · issued Jan 23, 2026
- Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are approved. …LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Jan 21, 2026
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown OR Other · issued Jan 21, 2026
- Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy *Note - This Li does not apply if there a…LI83.30-P-079850 · Technical service bulletin · Visibility/wiper · issued Jan 16, 2026
- Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Veri…LI83.30-P-079850 · Technical service bulletin · Visibility/wiper · issued Jan 15, 2026
- Complaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-vo…LI47.70-P-076030 · Technical service bulletin · Electrical System · issued Jan 10, 2026
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC is extending the warra…EW - Cylinder Head M264 · Warranty extension · Engine · issued Jan 10, 2026
- Complaint Customer states the AC either does not cool/has poor performance or heat is insufficient. Cause Many possible root causes Remedy AC Diagnosis (General) Initial Steps Veri…LI83.30-P-079850 · Technical service bulletin · Visibility/wiper · issued Jan 7, 2026
- Complaint The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operation…LI82.85-P-071623 · Technical service bulletin · Electrical System · issued Jan 2, 2026
- Complaint (Original LI document #: LI27.35-P-079039) Clicking noises from the electro-hydraulic control unit (EHS) when the vehicle is stationary and ECO Start/Stop is active (comb…LI27.35-P-080160 · Technical service bulletin · Power Train · issued Dec 20, 2025
- Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No ca mera image is displayed in the head unit. The rever…LI54.65-P-066284 · Technical service bulletin · Electrical System · issued Dec 18, 2025
- Complaint After the charging process is complete, an instrument cluster message with a charging error appears and FC P0CFE00 is stored in control unit "N83 - AC charger for high-vo…LI47.70-P-076030 · Technical service bulletin · Electrical System · issued Dec 18, 2025
- Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. C…LI54.65-P-080132 · Technical service bulletin · Electrical System · issued Dec 11, 2025
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Dec 11, 2025
- Complaint <p>ESP®, BAS, PRE-SAFE®, HOLD function, Hill-Start Assist, ESP® trailer stabilization, Adaptive Brake Lights, Lane Keeping Assist, Blind Spot Assist, Adaptive Brake Assis…LI54.18-P-067550 · Technical service bulletin · Engine · issued Dec 6, 2025
- Complaint <p>A finger is permanently detected although none is present, but it is not identified (ghost function).</p><p>The result is a constant beep tone because no valid finger …LI82.00-P-080103 · Technical service bulletin · Electrical System · issued Dec 4, 2025
- Complaint Displayed Message: “Driver camera not functioning, see Operator’s Manual” Cause Interior temperature too high due to: • Summer heat • Direct sunlight • Lack of air condit…LI82.85-P-080094 · Technical service bulletin · Electrical System · issued Dec 3, 2025
- Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the custome…LI68.20-P-080012 · Technical service bulletin · Electrical System · issued Nov 18, 2025
- Complaint The shift from 1st to 2nd gear may be uncomfortable under light load. Cause Vehicles with engine M264 and transmission 725.0 may be equipped with specific software versio…LI27.60-P-079967 · Technical service bulletin · Power Train · issued Nov 17, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (…LI33.30-P-056665 · Technical service bulletin · Power Train · issued Nov 15, 2025
- Complaint Shift quality complaints when braking during 2-1 coasting downshifts in Sport Plus (S+) drive mode. Cause Software application. Remedy 1. Perform IPR and follow the instr…LI27.60-P-079970 · Technical service bulletin · Power Train · issued Nov 12, 2025
- Complaint Possible complaints about shift quality, issues with learning the park lock, and slipping/rinse entries in the EEPROM or Transmission Health system following the replacem…LI27.35-P-079971 · Technical service bulletin · Power Train · issued Nov 10, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to the current s…NCU - 2025100006 · Service campaign · Electrical System · issued Nov 7, 2025
- Complaint USB port not functioning properly. Cause Most reported USB port issues are due to improper use or contamination. Note: Any repair costs must be discussed with the custome…LI68.20-P-080012 · Technical service bulletin · Electrical System · issued Nov 6, 2025
- Complaint A harsh 5-4 downshift can be felt during deceleration while braking or coasting. It may be mistaken for a hard brake engagement Cause Poor learning of brake B06 adaptatio…LI27.60-P-079968 · Technical service bulletin · Power Train · issued Nov 5, 2025
- Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, v…LI27.10-P-075869 · Technical service bulletin · Power Train · issued Nov 3, 2025
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to current…NCU - 2025090004 · Technical service bulletin · Electrical System · issued Oct 30, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Oct 29, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Oct 24, 2025
- Complaint At low speeds and light brake pressure, brakes will make a groaning or honking noise. Cause Frictional vibrations with very light brake pressure/modulations. Remedy This …LI42.10-P-079904 · Technical service bulletin · Service Brakes · issued Oct 20, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the engine control unit software does not correspond to current produ…NCU - 2024090007 · Service campaign · Electrical System · issued Oct 11, 2025
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy Update the H…LI91.10-P-078305 · Technical service bulletin · Seats · issued Oct 10, 2025
- Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise contin…LI82.62-P-078631 · Technical service bulletin · Electrical System · issued Oct 10, 2025
- Complaint Complaints of oil leaking from rear differential oil pan area. Cause In the groove where the pan seal is placed, there may be imperfections (porosity) in the casting caus…LI35.31-P-079847 · Technical service bulletin · Power Train · issued Oct 7, 2025
- Complaint Customer concern of Air Conditioning not cooling. *NOTE - Use of tracer DYE for leak checks is not approved. Only approved leak check procedures as per WIS are approved. …LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Oct 1, 2025
- Complaint Noise from front end attributable to steering gear. Cause During diagnostics of a front end noise, workshop is under the impression the noise is coming from the steering …LI46.00-P-079786 · Technical service bulletin · Suspension · issued Sep 26, 2025
- Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data i…LI54.10-P-071499 · Technical service bulletin · Electrical System · issued Sep 25, 2025
- Complaint Concern 1 - Noises in recovery mode with the vehicle stationary Concern 2 - Noises when driving in a straight line on rough terrain Concern 3 - Noises when cornering and …LI32.50-P-079670 · Technical service bulletin · Suspension · issued Sep 17, 2025
- Complaint After a software update from campaign 2025050001 of component LIB48_222 - G1/3 (48 V on-board electrical system battery) from software release A 000 902 50 48 to software…LI54.10-P-079772 · Technical service bulletin · Electrical System · issued Sep 16, 2025
- Complaint After a software update of component LIB48_222 - G1/3 (48 V on-board electrical system battery) from software release A 000 902 50 48 to software release A 000 902 15 89,…LI54.10-P-079772 · Technical service bulletin · Electrical System · issued Sep 11, 2025
- Complaint 1. Howling noises from the area of the rear axle 2. Oil discoloration is present during oil change (water in oil) 3. Oil leakage from the breather cap Cause The bleed lin…LI35.31-P-079734 · Technical service bulletin · Power Train · issued Sep 10, 2025
- Complaint A pulsating knocking noise (e.g. clattering) can be heard underneath the bench seat, particularly in the case of a full tank (1/1 fill level). Cause The vibrating air col…LI47.10-P-079166 · Technical service bulletin · Fuel/propulsion System · issued Sep 5, 2025
- Complaint No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Cause Mute line b…LI82.62-P-077311 · Technical service bulletin · Electrical System · issued Sep 4, 2025
- Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates …LI80.50-P-077350 · Technical service bulletin · Electrical System · issued Sep 3, 2025
- Complaint 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steeri…LI32.50-P-079670 · Technical service bulletin · Suspension · issued Aug 28, 2025
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. (see attachment). Cause The cause is currently being investigated. Remedy 1. Update th…LI91.10-P-078305 · Technical service bulletin · Seats · issued Jul 31, 2025
- Complaint Fuel filler flap/socket flap sticks, cannot be opened Cause Under analysis. Remedy Create TIPS case with fault description and videos of the flap sticking. Send the TIPS …LI88.60-P-079592 · Technical service bulletin · Structure · issued Jul 31, 2025
- Complaint After a software update for instrument cluster (IC) control unit (N133/1) is performed the following customer complaints may be noted: - One or more menu selections (navi…LI54.30-P-071086 · Technical service bulletin · Electrical System · issued Jul 29, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Lane Departure · issued Jul 26, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48V battery control unit software might not meet current producti…NCU - 2025070002 · Service campaign · Electrical System · issued Jul 18, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the 48V battery control unit software might not meet current producti…NCU - 2025070003 · Service campaign · Electrical System · issued Jul 18, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Jul 11, 2025
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external …LI47.70-P-078563 · Technical service bulletin · Electrical System · issued Jul 11, 2025
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : *Important* - ALL Photos and …LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Jul 4, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Jun 12, 2025
- Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when leavin…LI46.15-P-063353 · Technical service bulletin · Steering · issued Jun 9, 2025
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the warranty c…CL - 05012025 · Technical service bulletin · Fuel/propulsion System · issued May 30, 2025
- Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be act…LI91.30-P-079285 · Technical service bulletin · Electrical System · issued May 30, 2025
- Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all cha…LI54.71-P-078802 · Technical service bulletin · Electrical System · issued May 30, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (…LI33.30-P-056665 · Technical service bulletin · Power Train · issued May 21, 2025
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : Remedy 1: (Only applies to ve…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued May 19, 2025
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending…EW - Tank Leakage · Warranty extension · Fuel/propulsion System · issued May 15, 2025
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : Remedy 1 (Only applies to veh…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued May 12, 2025
- Complaint In vehicles without codes REAR SEAT ENTERTAINMENT (854/447/864) and 903 REAR COMFORT SEAT HEATING (903) or REAR COMFORT PACKAGE (P08), the rear seat heating cannot be act…LI91.30-P-079285 · Technical service bulletin · Seats · issued May 9, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that certain Model Year (“MY”) 2019 – 2022 C-Class, CLS, E-Class, E-Class Coupe/Convertible, GLE/GLS-Cl…NCU-2025050001 · Technical service bulletin · Electrical System · issued May 8, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued May 7, 2025
- Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data i…LI54.10-P-071499 · Technical service bulletin · Electrical System · issued May 2, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Steering · issued May 2, 2025
- Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, …LI82.10-P-078896 · Technical service bulletin · Exterior Lighting · issued Apr 28, 2025
- Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to an…LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Apr 28, 2025
- Complaint The message "Device detected at diagnostics connection See Operator’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (s…LI54.30-P-079004 · Technical service bulletin · Electrical System · issued Apr 22, 2025
- Complaint A pulsating knocking noise (e.g. clattering) can be heard underneath the bench seat, particularly in the case of a full tank (1/1 fill level). Cause The vibrating air col…LI47.10-P-079166 · Technical service bulletin · Fuel/propulsion System · issued Apr 22, 2025
- Complaint Random heating of air conditioning system. Cause Temperature sensor in overhead control panel (OCP) delivering incorrect values: The temperature sensor in the overhead co…LI83.30-P-079081 · Technical service bulletin · Visibility/wiper · issued Apr 21, 2025
- Complaint Instrument cluster message for rear turn signal lamp despite functioning rear lamp. Fault code in N10/8 - rear signal acquisition and actuation module in the quick test: …LI82.10-P-079175 · Technical service bulletin · Exterior Lighting · issued Apr 21, 2025
- Complaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see …LI54.30-P-079004 · Technical service bulletin · Electrical System · issued Apr 21, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Apr 21, 2025
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. Cause The cause is currently being investigated. Remedy A remedy is currently not avai…LI91.10-P-078305 · Technical service bulletin · Electrical System · issued Apr 21, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Steering · issued Apr 11, 2025
- Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a sp…LI54.71-P-079104 · Technical service bulletin · Electrical System · issued Apr 7, 2025
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : Remedy 1 (Only applies to veh…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Apr 1, 2025
- Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code…LI54.10-P-069698 · Technical service bulletin · Electrical System · issued Mar 25, 2025
- Complaint A clicking/ticking/taping noise from underneath the vehicle with engine off during ECO stop event or after parking See video for example Cause Noise originates within the…LI27.35-P-079039 · Technical service bulletin · Power Train · issued Mar 24, 2025
- Complaint Vehicle ride is rough. Vehicle VIN is one of the following: 4JGFB6BB5SB390103 4JGFD6BB1SB391761 4JGFB6BB4SB391033 4JGFD8KB6SB392142 4JGFD8KBXSB392127 4JGFB8KB1SB390739 4J…LI32.25-P-079046 · Technical service bulletin · Suspension · issued Mar 14, 2025
- Complaint - Engine diagnosis indicator lamp (MIL) lights up. - Current and saved fault code in DCCU and powertrain control unit (PTCU): P2E9873 The position sensor of the external …LI47.70-P-078563 · Technical service bulletin · Electrical System · issued Mar 13, 2025
- Complaint Possible humming noises from the drivetrain in the area of the rear axle, especially during tight cornering in the lower speed range. Cause Additives in rear axle differe…LI35.31-P-066469 · Technical service bulletin · Power Train · issued Mar 12, 2025
- Complaint The message "Device detected at diagnostics connection See Owner’s Manual" appears sporadically in the multifunction display of the instrument cluster while driving (see …LI54.30-P-079004 · Technical service bulletin · Exterior Lighting · issued Mar 11, 2025
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handba…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Mar 10, 2025
- Issue Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain subject vehicles, the communication software does not correspond with the latest …OTA - 5497746 · Technical service bulletin · Electrical System · issued Mar 7, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Mar 7, 2025
- Complaint Check engine light on. Engine in limp-home mode. Rough running. Low fuel rail pressure fault code P008700 stored in MRG2 control unit. Additional faults below may be stor…LI07.70-P-078520 · Technical service bulletin · Engine · issued Mar 7, 2025
- Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during …LI82.70-P-077433 · Technical service bulletin · Electrical System · issued Mar 5, 2025
- Complaint Check engine light on. Engine in limp-home mode. Rough running. Low fuel rail pressure fault code P008700 stored in MRG2 control unit. Additional faults below may be stor…LI07.70-P-078520 · Technical service bulletin · Fuel/propulsion System · issued Feb 28, 2025
- Complaint Red oil pressure warning in instrument cluster One of the below fault codes is stored in powertrain control unit N127: P052497 The oil pressure is too low. The system fun…LI18.10-P-078867 · Technical service bulletin · Engine · issued Feb 28, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued Feb 25, 2025
- Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The revers…LI54.65-P-066284 · Technical service bulletin · Electrical System · issued Feb 24, 2025
- Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The revers…LI54.65-P-066284 · Technical service bulletin · Electrical System · issued Feb 24, 2025
- Complaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the te…LI47.50-P-078804 · Technical service bulletin · Fuel/propulsion System · issued Feb 21, 2025
- Complaint The intent of this document is to provide workshops with helpful technical reference language. • Commonly used acronyms in LI's and TIPS cases. • Control unit names, numb…LI00.01-P-078887 · Technical service bulletin · Unknown OR Other · issued Feb 20, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued Feb 12, 2025
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-25 A-Class, C-Class, CLA, CLS, E-Class, EQB, GLB, GLE, GLS, AMG GT 4-Door, and S-C…OTA - 24P5497745 · Technical service bulletin · Electrical System · issued Feb 7, 2025
- Complaint Noises/ squealing from the service brake in various driving situations and ambient conditions. Cause Frictional vibrations Remedy AMG brake systems are designed for high …LI42.10-P-063502 · Technical service bulletin · Service Brakes · issued Feb 3, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Feb 3, 2025
- Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC ("MBUSA"), thank you for being a part of the Mercedes-Benz family. We hope that you're enjoying your vehicle. Here at …CL - Comm Module OTA · Technical service bulletin · Electrical System · issued Jan 31, 2025
- Complaint Head-up display permanently or sporadically unavailable - with warning message in driver display (see attachment) Head-up display permanently or sporadically unavailable …LI54.30-P-078309 · Technical service bulletin · Electrical System · issued Jan 28, 2025
- Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering functionality …LI33.20-P-078406 · Technical service bulletin · Suspension · issued Jan 28, 2025
- Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a T…LI54.30-P-078649 · Technical service bulletin · Electrical System · issued Jan 27, 2025
- Complaint Fuel door may require several attempts to open. Please note that if the complaint "Fuel filler flap not opening" occurs, it is important to check the fuel filler flap bef…LI88.60-P-072093 · Technical service bulletin · Structure · issued Jan 24, 2025
- Complaint Paint damage on door paneling in area of door handle (see picture 1). Cause Alignment of door handle bearing bracket is not correct. Remedy 1. Paint the affected area of …LI72.00-P-071544 · Technical service bulletin · Structure · issued Jan 24, 2025
- Complaint Customer-perceived problem: • Fuel gauge reading implausible • MIL ON (market-dependent) N118/3 Fault codes in control units FSCM_GEN4/5/6 • For these fault codes, the te…LI47.50-P-078804 · Technical service bulletin · Fuel/propulsion System · issued Jan 24, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (…LI33.30-P-056665 · Technical service bulletin · Power Train · issued Jan 16, 2025
- Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing directio…LI35.30-P-058566 · Technical service bulletin · Power Train · issued Jan 15, 2025
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Jan 14, 2025
- Complaint Please note that the exact quick test conditions must be met as seen below. If not exactly as listed below, there is no need to create a TIPS case referencing this LI unl…LI54.65-P-078762 · Technical service bulletin · Electrical System · issued Jan 9, 2025
- Complaint Play noticeable in the height adjustment of the steering column. See arrow direction in attached pictures. Cause Slipped thrust bearing ring on the height adjustment. Rem…LI46.15-P-078766 · Technical service bulletin · Steering · issued Jan 8, 2025
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Jan 6, 2025
- Complaint The vehicle's position on the map is displayed far away from its actual position, e.g. the vehicle is displayed as being in the middle of the ocean. Note: In the quick te…LI82.85-P-078722 · Technical service bulletin · Electrical System · issued Jan 3, 2025
- Complaint <p> After a software update, the MBUX multimedia system (A26/17) may incorrectly display the fault code B19C804 "Software tampering has been detected. There is an interna…LI82.85-P-068986 · Technical service bulletin · Electrical System · issued Dec 6, 2024
- Complaint Symptoms with driver display and/or central display Cause Under analysis Remedy NOTE: Please do not replace any parts. If you have symptoms with one or both displays, a T…LI54.30-P-078649 · Technical service bulletin · Electrical System · issued Dec 4, 2024
- Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise contin…LI82.62-P-078631 · Technical service bulletin · Structure · issued Dec 3, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2023 CLS (257 platform), E-Class (213 and 238 platform), GLE (167 platform), an…2024090007 · Technical service bulletin · Electrical System · issued Dec 2, 2024
- Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause Transmission…LI27.19-P-072588 · Technical service bulletin · Power Train · issued Nov 20, 2024
- Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital …LI82.85-P-078473 · Technical service bulletin · Electrical System · issued Nov 20, 2024
- Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any …LI82.10-P-078069 · Technical service bulletin · Visibility/wiper · issued Nov 13, 2024
- Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrati…LI27.10-P-075869 · Technical service bulletin · Power Train · issued Nov 12, 2024
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Nov 12, 2024
- Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates …LI80.50-P-077350 · Technical service bulletin · Electrical System · issued Nov 4, 2024
- Complaint -Check engine light(MIL) is ON. -Current and stored fault code in DCCU and PTCU : P2E9873 The position sensor of the exterior socket flap of the vehicle socket (direct cu…LI47.70-P-078563 · Technical service bulletin · Engine · issued Nov 4, 2024
- Complaint Automatic window raising function of side window inoperative. Cause Denormalization of the window lifter system. Remedy Update the software in the affected door control u…LI72.40-P-078535 · Technical service bulletin · Visibility/wiper · issued Nov 1, 2024
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : Remedy 1 (Only applies to veh…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Oct 30, 2024
- Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates …LI80.50-P-077350 · Technical service bulletin · Electrical System · issued Oct 29, 2024
- Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1.…LI82.35-P-078467 · Technical service bulletin · Structure · issued Oct 23, 2024
- Complaint "Active Emergency Stop Assist Currently Unavailable" and "Active Steering Assist Inoperative" instrument cluster messages along with Tire Pressure Light on in Instrument …LI54.71-P-078498 · Technical service bulletin · Electrical System · issued Oct 16, 2024
- Complaint Check engine light on. One of the below fault codes is current in the engine control module (N3/10). P04DB29, P04DB31, P04DB79 Cause Open circuit or high resistance to cr…LI01.20-P-078446 · Technical service bulletin · Engine · issued Oct 4, 2024
- Complaint After a control unit replacement of "N112/9 - control unit for telematics services (HERMES)" or the "N112/2 - control unit for telematics services (RAMSES)", the Digital …LI82.85-P-078473 · Technical service bulletin · Electrical System · issued Oct 3, 2024
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : Remedy 1 (Only applies to veh…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Oct 1, 2024
- Complaint After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Cause Sof…LI82.60-P-077495 · Technical service bulletin · Electrical System · issued Sep 28, 2024
- Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during …LI82.70-P-077433 · Technical service bulletin · Electrical System · issued Sep 28, 2024
- Complaint White plastic insert present on microphone assembly. See figure A for example. Cause The insert (breathable filter) is designed to be inside for dust protection and air f…LI82.70-P-078425 · Technical service bulletin · Electrical System · issued Sep 25, 2024
- Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, …LI82.10-P-078307 · Technical service bulletin · Exterior Lighting · issued Sep 21, 2024
- Complaint After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Cause Sof…LI82.60-P-077495 · Technical service bulletin · Electrical System · issued Sep 20, 2024
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2023 CLS (257 platform), E-Class (213 and 238 platform), GLE (167 platform), an…2024090007 · Service campaign · Engine · issued Sep 20, 2024
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Sep 18, 2024
- Complaint Check engine light on. Fault code P207273 - "Throttle actuator valve is blocked due to ice" stored. Engine may crank and not start. Fault code P210185 may also be stored.…LI07.70-P-078078 · Technical service bulletin · Engine · issued Sep 16, 2024
- Complaint The "Easy entry and exit feature" function deactivates itself after a brief period. Cause The cause is currently being investigated. Remedy A remedy is currently not avai…LI91.10-P-078305 · Technical service bulletin · Electrical System · issued Sep 12, 2024
- Complaint Customer concern of Air Conditioning not cooling. Note: For vehicles produced during or prior to June 2023, a TIPS case is not necessary. However, parts from repairs on s…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Sep 12, 2024
- Complaint Individual functions such as sliding sunroof or roller sunblind can no longer be operated using the gesture recognition system. Cause Gesture recognition system control u…LI82.85-P-078303 · Technical service bulletin · Visibility/wiper · issued Sep 11, 2024
- Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to …LI82.10-P-078301 · Technical service bulletin · Exterior Lighting · issued Sep 10, 2024
- Complaint Damage or discoloration to paint protection films on vehicle. Cause Chip protection films are a wear item that may need to be replaced over the life of the vehicle. They …LI98.00-P-078106 · Technical service bulletin · Structure · issued Sep 10, 2024
- Complaint To insure vehicle down time is kept at a minimum and all required information is available when case is escalated, as well as assist technicians with checks that may help…LI27.00-P-075630 · Technical service bulletin · Power Train · issued Sep 9, 2024
- Complaint • Head-up display permanently or sporadically unavailable - with warning message in driver display • Head-up display permanently or sporadically unavailable - without war…LI54.30-P-078309 · Technical service bulletin · Exterior Lighting · issued Aug 19, 2024
- Complaint Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online connectivity is no longer available Cause E445.0 FUP4 software re…LI82.85-P-077242 · Technical service bulletin · Electrical System · issued Aug 14, 2024
- Complaint When using the offroad display in the MBUX, the "Transparent hood" function cannot be activated using the camera symbol. Cause MBUX FUP5 software: • E504.3 (A 297 904 97 …LI82.85-P-078156 · Technical service bulletin · Electrical System · issued Aug 5, 2024
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : 1. Initial Quick Test 2. Crea…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Aug 3, 2024
- Complaint Yellow coolant warning system message appears in instrument cluster. Fault code P048392 or P048397 present in N127 Powertrain Control Unit. Cause Faulty communication bet…LI20.40-P-070996 · Technical service bulletin · Engine · issued Jul 31, 2024
- Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any …LI82.10-P-078069 · Technical service bulletin · Exterior Lighting · issued Jul 23, 2024
- Complaint Check engine light on and fault code P019185 current or stored in MED41 control unit. Adaptation and misfire faults may also be stored. Vehicle may enter limp home mode. …LI07.70-P-078047 · Technical service bulletin · Engine · issued Jul 17, 2024
- Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keep…LI46.10-P-078012 · Technical service bulletin · Electrical System · issued Jul 15, 2024
- Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G-TRONIC automatic transmission f…LI27.00-P-073124 · Technical service bulletin · Power Train · issued Jul 9, 2024
- Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrati…LI27.10-P-075869 · Technical service bulletin · Power Train · issued Jul 9, 2024
- Complaint Customer concern of Air Conditioning not cooling. Cause Possible refrigerant leak at the evaporator. Remedy Perform the following measures : 1. Initial Quick Test 2. Crea…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued Jun 27, 2024
- Complaint • Seats cannot be adjusted • Seats cannot be folded • Seats in the 2nd seat row cannot be locked or unlocked • Normalization cannot be performed in its entirety using XEN…LI91.12-P-073742 · Technical service bulletin · Electrical System · issued Jun 27, 2024
- Complaint The following event codes are logged in control unit IDC213 - N62/4 (Intelligent Drive control unit): U0401FC and U0401FD. Cause Under analysis. Remedy Neither of the two…LI54.71-P-077938 · Technical service bulletin · Visibility/wiper · issued Jun 12, 2024
- Customer concern of Air Conditioning not cooling. Possible refrigerant leak at the evaporator. Remedy Perform the following measures and open a TIPS case in the HV/LV inbox labeled…LI83.30-P-077763 · Technical service bulletin · Visibility/wiper · issued May 25, 2024
- Complaint 1. Cracking noises from the area of the rear axle 2. or a message in the instrument cluster "ESP, ABS failed". Cause Anti-cracking disk at the external joint of the side …LI35.30-P-077843 · Technical service bulletin · Service Brakes · issued May 16, 2024
- Complaint Message in Instrument Cluster: "Active Brake Assist function restricted". The driver assistance systems are temporarily unavailable. Note: Please note the listed fault co…LI54.71-P-077857 · Technical service bulletin · Electrical System · issued May 14, 2024
- Work procedure 1. Connect XENTRY Diagnosis. 2. Update left rear seat control unit software. - To do this, select menu item "Quick test view – N32/5 – Left rear electrical seat adju…NCU - 2024040010 · Technical service bulletin · Electrical System · issued May 4, 2024
- High-frequency interference noise may be heard from the speakers while driving. This complaint only occurs when "voice amplification" is active. Coupling noise of microphone signal…LI82.85-P-069851 · Technical service bulletin · Electrical System · issued May 2, 2024
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (MBUSA) is extending the co…CL - 240401 · Technical service bulletin · Electrical System · issued Apr 30, 2024
- Customer concern of Air Conditioning not cooling. Possible refrigerant leak at the evaporator. Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected…LI83.30-P-077763 · Technical service bulletin · Visibility · issued Apr 26, 2024
- This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, G…OTA - 20240402 · Technical service bulletin · Electrical System · issued Apr 26, 2024
- Check engine light active and FC P146364 Temp. and pressure sensor B4/7 is stored in Engine control unit and Fuel pump control unit. Software parameter in Fuel pump control unit. P…LI47.20-P-071172 · Technical service bulletin · Electrical System · issued Apr 23, 2024
- IMPORTANT EMISSION EXTENDED WARRANTY INFORMATION In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our custome…EW - FSCM SW · Technical service bulletin · Electrical System · issued Apr 12, 2024
- The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carr…LI00.20-P-077615 · Technical service bulletin · Electrical System · issued Mar 15, 2024
- Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As…LI72.20-P-075746 · Technical service bulletin · Electrical System · issued Mar 11, 2024
- The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version…LI82.60-P-077553 · Technical service bulletin · Electrical System · issued Feb 23, 2024
- After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Software version Re…LI82.60-P-077495 · Technical service bulletin · Electrical System · issued Feb 15, 2024
- Mercedes-Benz AG (à ¢à  à  MBAGà ¢à  à  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, G…OTA-24240201 · Technical service bulletin · Electrical System · issued Feb 9, 2024
- Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS…NCU-OTA Comm Mod · Technical service bulletin · Electrical System · issued Jan 29, 2024
- Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driv…LI46.10-P-077314 · Technical service bulletin · Steering · issued Jan 24, 2024
- The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkra…LI46.10-P-077313 · Technical service bulletin · Steering · issued Jan 24, 2024
- A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Particularly when braki…LI46.10-P-077391 · Technical service bulletin · Steering · issued Jan 24, 2024
- Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, …NCU-OTAcommNoMMC · Technical service bulletin · Electrical System · issued Jan 18, 2024
- Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates …LI80.50-P-077350 · Technical service bulletin · Electrical System · issued Jan 12, 2024
- Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB,…OTA-Comm Mod SW · Technical service bulletin · Electrical System · issued Dec 7, 2023
- Crease formation on genuine leather seat covers in vehicles with low mileage â ¢ Objects left on the seats for extended periods of time (pressure marks). â ¢ Objects wedged b…LI91.18-P-077075 · Technical service bulletin · Seats · issued Dec 4, 2023
- Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257…OTA-Head Unit SW · Technical service bulletin · Electrical System · issued Dec 1, 2023
- Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, fold…LI72.00-P-072603 · Technical service bulletin · Visibility · issued Oct 25, 2023
- The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in parti…LI82.85-P-076800 · Technical service bulletin · Electrical System · issued Oct 10, 2023
- Mercedes-Benz AG (â MBAGâ ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206,…NCU-HU SW Update · Technical service bulletin · Electrical System · issued Aug 28, 2023
- The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control…LI82.85-P-076799 · Technical service bulletin · Equipment · issued Aug 18, 2023
- The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. - No a…LI82.85-P-071623 · Technical service bulletin · Structure · issued Jul 27, 2023
- In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect…LI82.85-P-075375 · Technical service bulletin · Unknown OR Other · issued Jun 9, 2023
- Complaint Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain. Cause Sheet metal sections in the area of the roof frame, C-pillar (i…LI65.20-P-076327 · Technical service bulletin · Structure · issued May 25, 2023
- Check upper transverse control arm of front axle on left and right, replace upper transverse control arm if necessaryNCU-2023030011 · Technical service bulletin · Suspension · issued Apr 5, 2023
- Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions ag…LI82.20-P-074734 · Technical service bulletin · Electrical System · issued Apr 4, 2023
- Complaint Knocking noises from area of steering gear, particularly when decelerating or accelerating. Cause - Remedy Please create a TIPS case with informative videos and send this…LI46.35-P-075933 · Technical service bulletin · Steering · issued Mar 1, 2023
- Complaint No power steering available following engine start, warning message and indicator lamp "Steering" active in instrument cluster. Fault code P063500: "The electric power st…LI46.35-P-075512 · Technical service bulletin · Steering · issued Jan 7, 2023
- Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handba…LI72.20-P-075746 · Technical service bulletin · Latches/locks/linkages · issued Jan 5, 2023
- Complaint The mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory position or retrieving the position of the curb detection automatic s…LI88.79-P-075629 · Technical service bulletin · Visibility · issued Dec 5, 2022
- Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to th…LI46.15-P-063353 · Technical service bulletin · Steering · issued Dec 1, 2022
- Complaint Metallic noises from area of instrument panel Cause Due to a possible drop in torque at the screw connection of the NVH struts in the engine compartment (see picture in t…LI68.10-P-075301 · Technical service bulletin · Structure · issued Sep 12, 2022
- Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to th…LI46.15-P-063353 · Technical service bulletin · Steering · issued Sep 12, 2022
- Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Sometimes, the "My Favo…LI82.60-P-075292 · Technical service bulletin · Electrical System · issued Sep 8, 2022
- Complaint Yellow coolant warning system message appears in instrument cluster. Fault code P048392 or P048397 present in N127 Powertrain Control Unit. Cause Faulty communication bet…LI20.40-P-070996 · Technical service bulletin · Engine and Engine Cooling · issued Aug 15, 2022
- Complaint On vehicles with "ARTICO man-made leather upholstery" or "ARTICO man-made leather upholstery / DINAMICA microfiber - black (601A)" the material of the seat side bolster c…LI91.18-P-071629 · Technical service bulletin · Seats · issued Aug 1, 2022
- Mercedes-Benz AG (â MBAGâ ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles equipped with M…SC-2022070010 · Technical service bulletin · Tires · issued Jul 29, 2022
- Mercedes-Benz AG (â MBAGâ ), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the lighting control unit from the original New Vehicle Limited Warranty of 4 …ELW-167LCU · Technical service bulletin · Exterior Lighting · issued Jul 29, 2022
- Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to th…LI46.15-P-063353 · Technical service bulletin · Steering · issued Jul 14, 2022
- Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steerin…LI46.15-P-070510 · Technical service bulletin · Equipment · issued Jul 11, 2022
- Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. This can result …LI32.50-P-075055 · Technical service bulletin · Equipment · issued Jul 11, 2022
- Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Cause A setting on the iPhone may prevent cont…LI82.85-P-075044 · Technical service bulletin · Electrical System · issued Jul 8, 2022
- Mercedes-Benz AG (â MBAGâ ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (â MYâ ) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Cla…NCU-2022060008 · Technical service bulletin · Electrical System · issued Jun 30, 2022
- Complaint Fault message, suspension, max. 50 mph in instrument cluster. "i" - Fault code "ERR_INF2_CORE2CORE_COMM_FAILURE" = true is stored in the quick test and/or current. Cause …LI32.50-P-074719 · Technical service bulletin · Suspension · issued May 9, 2022
- Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Remedy With the latest ha…LI32.50-P-074719 · Technical service bulletin · Suspension · issued Apr 18, 2022
- Complaint â ¢ Seats cannot be adjusted â ¢ Seats cannot be folded â ¢ Seats in the 2nd seat row cannot be locked or unlocked â ¢ Normalization cannot be performed in its entirety u…LI91.12-P-073742 · Technical service bulletin · Seats · issued Apr 13, 2022
- Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data i…LI54.10-P-071499 · Technical service bulletin · Electrical System · issued Mar 31, 2022
- Mercedes-Benz AG (â MBAGâ ), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Cl…SC-2022010001 · Technical service bulletin · Electrical System · issued Feb 25, 2022
- Complaint The following complaints may be noted by the customer: â ¢ Upon selecting navigation, the central display may show the following message: "Map data does not match with yo…LI82.85-P-069961 · Technical service bulletin · Electrical System · issued Feb 24, 2022
- Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. The customer may receive …LI82.95-P-074415 · Technical service bulletin · Electrical System · issued Feb 22, 2022
- Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (â MYâ ) 2020 GLE-Class (167 platform) vehicles, the Vehicle Emissi…SC-2021110006 · Technical service bulletin · Engine and Engine Cooling · issued Feb 11, 2022
- Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (â MYâ ) 2020-2021 CLA-Class (118 platform), GLE/GLS-Class (167 pla…SC-2021070003 · Technical service bulletin · Engine and Engine Cooling · issued Feb 11, 2022
- Perform SCN coding in the active suspension and damping system control unitSC-2022020010 · Technical service bulletin · Electrical System · issued Feb 10, 2022
- Replace bolts for centering flange on integrated starter-alternatorSC-2022020009 · Technical service bulletin · Electrical System · issued Feb 9, 2022
- Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (G…LI68.05-P-060306 · Technical service bulletin · Electrical System · issued Jan 27, 2022
- Mercedes-Benz AG (â MBAGâ ), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles, the electrohydraulic su…NCU-2021120012 · Technical service bulletin · Equipment · issued Jan 14, 2022
- Complaint The steering wheel surface has damage Vehicle maximum 6 months after initial registration Cause Damage to steering wheel surface from external influences Remedy Please cr…LI46.10-P-073901 · Technical service bulletin · Steering · issued Jan 9, 2022
- Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy…LI32.22-P-073368 · Technical service bulletin · Suspension · issued Jan 5, 2022
- Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional …LI18.00-P-073137 · Technical service bulletin · Equipment · issued Jan 4, 2022
- The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information…SC- 202110017 · Technical service bulletin · Engine and Engine Cooling · issued Dec 17, 2021
- "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 â Boost Pressure is Too High"" "LI09.00-P-074093 · Technical service bulletin · Engine and Engine Cooling · issued Dec 8, 2021
- MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activatedLI82.85-P-06996 · Technical service bulletin · Electrical System · issued Dec 2, 2021
- "Functional impairment of 48 V on-board electrical system "LI54.10-P-06968 · Technical service bulletin · Electrical System · issued Dec 1, 2021
- Model series 167 noise on B/C/D pillars.LI6320P073629 · Technical service bulletin · Back Over Prevention · issued Sep 16, 2021
- Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map da…LI8285P069961 · Technical service bulletin · Equipment · issued Aug 30, 2021
- The customer may note that the Dashcam feature is inoperable with one of the following complaints.LI8285P073387Ver · Technical service bulletin · Equipment · issued Aug 27, 2021
- Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warningLI8860P073470 · Technical service bulletin · Fuel System, Gasoline · issued Aug 11, 2021
- Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises.LI7200P072603 · Technical service bulletin · Structure · issued Aug 11, 2021
- The customer may note that the Dashcam feature is inoperable with one of the following complaints.LI8285P073387Ver · Technical service bulletin · Equipment · issued Aug 9, 2021
- Insufficient charging or no wireless charging with iPhone 12.LI8270P073025 · Technical service bulletin · Equipment · issued Aug 9, 2021
- Customer complains that check engine light is on.LI0761P072259 · Technical service bulletin · Engine and Engine Cooling · issued Aug 5, 2021
- Yellow "Coolant" message in instrument cluster.LI2000P073432 · Technical service bulletin · Engine and Engine Cooling · issued Aug 4, 2021
- The customer may note that the Dashcam feature is inoperable with one of the following complaints.LI8285P073387Ver · Technical service bulletin · Equipment · issued Aug 3, 2021
- The customer may note that the Dashcam feature is inoperable with one of the following complaints:LI8285P073387Ver · Technical service bulletin · Equipment · issued Aug 2, 2021
- Launch NCU 2021070020- Perform SCN coding in powertrain control unitNCU-2021070020 · Technical service bulletin · Power Train · issued Jul 30, 2021
- Coolant warning in instrument cluster - Leak in coolant lineLI20.20-P-073274 · Technical service bulletin · Equipment · issued Jul 8, 2021
- Noise Complaints Relating To The eSuspensionLI32.50-P-072071 · Technical service bulletin · Suspension · issued Jul 7, 2021
- "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional"LI82.85-P-068846 · Technical service bulletin · Equipment · issued Jul 6, 2021
- Noticeable Vibrations At Steering WheelLI4635P073052 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 7, 2021
- with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature"LI20.10-P-072886 · Technical service bulletin · Engine and Engine Cooling · issued Apr 20, 2021
- For plug in hybrid and electric variants: Complaints about the electric rangeLI08.00-P-072749 · Technical service bulletin · Electrical System · issued Apr 20, 2021
- New map data cannot be downloaded by the customer from the Mercedes me PortalNew map data cannot be downloaded by the customer from the Mercedes me PortalLI82.85-P-072730 · Technical service bulletin · Equipment · issued Mar 31, 2021
- Message (yellow) in IC "Active Brake Assist currently restricted, see operator's manual, Remedy: Deactivate transport mode and drive vehicle for approx 6mi. The DTC then switches t…LI54.70-P-068094 · Technical service bulletin · Equipment · issued Mar 29, 2021
- Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167LI68.20-P-070037 · Technical service bulletin · Equipment · issued Mar 26, 2021
- Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020 C-Class (205) and GLE-Class (167) vehicles, the mixing ratio of coolan…Launch NCU 20210 · Technical service bulletin · Engine and Engine Cooling · issued Mar 26, 2021
- Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the first Remote Start via the Mercedes me App was canceled and then started agai…LI80.57-P-072708 · Technical service bulletin · Electrical System · issued Mar 24, 2021
- BR167 front brake squeal with engine code M264 and option code P31LI42.15-P-071414 · Technical service bulletin · Service Brakes · issued Mar 22, 2021
- After ignition ON, the following message is shown on the instrument cluster: - "Unavailable! - ESP - Service Required"LI42.47-P-069817 · Technical service bulletin · Electrical System · issued Mar 19, 2021
- Steering wheel heater and/or Distronic cannot be activated. Remedy: Update software for steering wheel electronics control unit ("N 135 - Steering wheel electronics (LRE)"). Should…LI46.11-P-071594 · Technical service bulletin · Steering · issued Mar 19, 2021
- Fault in 12 V interlock circuitLI27.00-P-072627 · Technical service bulletin · Electrical System · issued Mar 16, 2021
- When ordering the electrohydraulic controller unit (EHS) using the part number stated on the EHS, the wrong parts may be ordered.LI27.35-P-072629 · Technical service bulletin · Electrical System · issued Mar 12, 2021
- Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noisesLI72.00-P-072603 · Technical service bulletin · Visibility · issued Mar 9, 2021
- Suspension fault message in instrument cluster to drive at max. 80 km/hLI32.34-P-072600 · Technical service bulletin · Electrical System · issued Mar 9, 2021
- Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 Platform) vehicles, the supplementan…Launch NCU 20210 · Technical service bulletin · Air Bags · issued Mar 5, 2021
- In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia sy…LI82.85-P-071394 · Technical service bulletin · Equipment · issued Feb 24, 2021
- The seat cushion cover on the front seat cracks when side bolster is equipped with "ARTICO man-made leather upholstery". For vehicles equipped with "ARTICO man-made leather upholst…LI91.18-P-071629 · Technical service bulletin · Seats · issued Feb 23, 2021
- If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N…LI82.27-P-072402 · Technical service bulletin · Back Over Prevention · issued Feb 22, 2021
- Warning display message for eSuspension, various causes and remedies listed.LI32.40-P-072070 · Technical service bulletin · Equipment · issued Jan 4, 2021
- 1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movemen…LI32.50-P-072071 · Technical service bulletin · Equipment · issued Jan 4, 2021
- The backrests of the second seat row (60% and 40% side) are offset relative to each other.LI91.12-P-072068 · Technical service bulletin · Seats · issued Jan 4, 2021
- 1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point…LI91.12-P-072069 · Technical service bulletin · Seats · issued Jan 4, 2021
- Model Series 167: Cracks In ARTI- CO Seat Cushion Cover On Front SeatLI91.18-P-071629 · Technical service bulletin · Seats · issued Dec 30, 2020
- Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167LI68.20-P-070037 · Technical service bulletin · Equipment · issued Dec 29, 2020
- Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 P…NCU-2020110017 · Technical service bulletin · Electrical System · issued Dec 11, 2020
- Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handlesLI77.21-P-072113 · Technical service bulletin · Visibility · issued Dec 8, 2020
- Yellow Coolant Temperature Warning in the Instrument ClusterLI09.41-P-072096 · Technical service bulletin · Engine and Engine Cooling · issued Dec 4, 2020
- Check engine light on and FC P146264 sto- red in engine and fuel pump control unitsLI47.50-P-070263 · Technical service bulletin · Fuel System, Gasoline · issued Dec 1, 2020
- Replace charge air hose between charge air cooler and turbochargerNCU-2016060016 · Technical service bulletin · Equipment · issued Nov 17, 2020
- Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platf…NCU-2020110009 · Technical service bulletin · Tires · issued Nov 13, 2020
- Replace fuel hose in front lower engine compartmentNCU-2020100019 · Technical service bulletin · Fuel System, Gasoline · issued Nov 6, 2020
- Replace automatic transmissionSC-2020080001 · Technical service bulletin · Power Train · issued Sep 25, 2020
- Vibrations Or Howling Noise From The Area Of The Rear AxleLI35.10-P-071668 · Technical service bulletin · Suspension · issued Sep 22, 2020
- MBUX multimedia system: The central dis- play turns dark, various other system complaintsLI82.85-P-071623 · Technical service bulletin · Electrical System · issued Aug 25, 2020
- Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lostLI82.70-P-071372 · Technical service bulletin · Equipment · issued Aug 10, 2020
- Xentry Battery Tester results disagree with workshop assessmentLI54.10-P-071499 · Technical service bulletin · Electrical System · issued Aug 10, 2020
- Vehicle does not start / Vehicle cannot be un- locked - starter battery may be dischargedLI54.10-P-071596 · Technical service bulletin · Electrical System · issued Aug 7, 2020
- Steering wheel heater and/or Distronic function limitedLI46.11-P-071594 · Technical service bulletin · Steering · issued Aug 7, 2020
- Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctionalLI82.85-P-071453 · Technical service bulletin · Equipment · issued Jul 31, 2020
- Loss of grease from propeller shaft bootLI41.10-P-071497 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 22, 2020
- Engine Cooling Fan, model 167LI20.40-P-070996 · Technical service bulletin · Engine and Engine Cooling · issued Jul 22, 2020
- Leak on transmission 725.0 (9g tronic) br166/292/167 with 4maticLI27.00-P-067577 · Technical service bulletin · Power Train · issued Jul 20, 2020
- Offroad score function in head unit implausibleLI54.21-P-071486 · Technical service bulletin · Power Train · issued Jul 17, 2020
- In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia sy…LI82.85-P-071394 · Technical service bulletin · Equipment · issued Jun 30, 2020
- Check engine light active and FC P146264 Temp. and pressure sensor B4/7 is stored in engine control unit and tank control unit. Software parameter in Fuel pump control unit. Update…LI47.50-P-070263 · Technical service bulletin · Fuel System, Gasoline · issued Jun 26, 2020
- The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. T…LI82.70-P-071024 · Technical service bulletin · Equipment · issued Jun 25, 2020
- During a phone call, the Bluetooth connection between the MBUX multimedia system (A26/17) and a paired mobile phone may be briefly lost. The mobile phone will then reconnect with n…LI82.70-P-071372 · Technical service bulletin · Equipment · issued Jun 22, 2020
- The following customer complaints may be noted: - "Service A/B Due" message is displayed in the instrument cluster before the appropriate mileage or date is reached - "Service A/B …LI00.20-P-070791 · Technical service bulletin · Power Train · issued Jun 16, 2020
- The seat heating in the vehicle cannot be activated. When the seat heating button is pressed the 3 red LEDs light up briefly and then go off again after a brief period (approx. 3 s…LI91.30-P-069668 · Technical service bulletin · Seats · issued Jun 16, 2020
- In some operating statuses, a low-frequency (approx. 140 Hz) humming noise may be heard in the air conditioner housing. The air flow may be causing the seals of the flaps in the ai…LI83.40-P-071168 · Technical service bulletin · Equipment · issued Jun 16, 2020
- Fault code B223209 is logged as "stored" in the parking control unit.LI54.65-P-071267 · Technical service bulletin · Equipment · issued Jun 11, 2020
- Implausible "service due" instrument cluster message, head unit pop-up, or MMC messageLI00.20-P-070791 · Technical service bulletin · Electrical System · issued May 28, 2020
- Check engine indicator light active and fault code P261029/P02FF85/P02FF02 stored in engine control unitLI54.30-P-070482 · Technical service bulletin · Engine · issued May 19, 2020
- Information Label on Tire SealantP-SC-2020020001 · Technical service bulletin · Equipment · issued Feb 7, 2020
- Functional impairment of 48 V on-board electrical systemLI54.10-P-069698 · Technical service bulletin · Electrical System · issued Jan 28, 2020
- Fuel tank overfilling due to malfunctioning fill station dispenser- model series 167, 177, 118, 247LI47.10-P-068407 · Technical service bulletin · Fuel System, Gasoline · issued Dec 16, 2019
- Air conditioning system does not coolLI83.40-P-070472 · Technical service bulletin · Equipment · issued Dec 3, 2019
- EASY-Pack liftgate does not fully openLI72.20-P-070556 · Technical service bulletin · Equipment · issued Nov 14, 2019
- Vehicle is temporarily unable to be locked or unlocked using Keyless-GoLI80 61-P-069914 · Technical service bulletin · Equipment · issued Aug 26, 2019
- Assessment of actuating and operating noise from steeringLI46 35-P-070153 · Technical service bulletin · Steering · issued Aug 19, 2019
- Message in instrument cluster "Unavailable! - ESP - Service Required"LI42 47-P-069817 · Technical service bulletin · Electrical System · issued Aug 12, 2019
- Throttle lift-off clunking noises at drive shafts of rear axleLI35 30-P-058566 · Technical service bulletin · Power Train · issued Aug 5, 2019
- Update telematics services N112/9 (HERMES) control unit softwareP-SC-2019050007 · Technical service bulletin · Equipment · issued May 22, 2019
- Electric range is reduced after brief periodLI54-10-P-069831 · Technical service bulletin · Hybrid Propulsion System · issued May 21, 2019
- "Remote Access" in workshop menu of instrument clusterLI54-30-P-069744 · Technical service bulletin · Electrical System · issued May 9, 2019
- Ticking or pulsing noise from high-pressure pump and/or fuel injectors.LI0702P0547173 · Technical service bulletin · Engine and Engine Cooling · issued Nov 14, 2016
- Gasket may settle causing a slight oil leak.LI1830P0597123 · Technical service bulletin · Engine and Engine Cooling · issued Aug 5, 2016
- The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold.LI27.00-P-059110 · Technical service bulletin · Power Train · issued Jul 10, 2014
- Noise in center console area of W166.LI68.20-P-053607 · Technical service bulletin · Equipment · issued Jul 9, 2014
- Side windows may make noises when closing and opening, or reverse direction when closing.LI67.30-P-055417 · Technical service bulletin · Visibility · issued Jul 8, 2014
- Side windows may make noises when closing and opening, or reverse direction when closing.LI67.30-P-052837 · Technical service bulletin · Visibility · issued Jul 8, 2014
- Rumbling noises from the area of the front axle.LI32.34-P-058735 · Technical service bulletin · Suspension · issued Mar 20, 2014
- Creaking noise when making vertical or longitudinal adjustment to electrical steering columnLI46.15-P-058505 · Technical service bulletin · Steering · issued Feb 25, 2014
- Thumping noises from front axle when driving over bumps on road.LI32.20-P-057942 · Technical service bulletin · Suspension · issued Dec 4, 2013
- FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. On…LI27.20-P-055758 · Technical service bulletin · Power Train · issued Jul 30, 2013
- Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the in…S-B-67.00-29 · Technical service bulletin · Visibility · issued Jul 23, 2013
- Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch)…LI47.20-P-054958 · Technical service bulletin · Fuel System, Gasoline · issued Jul 1, 2013