2021 Ford Mustang Mach E service bulletins & manufacturer communications

323 manufacturer communications are on file with NHTSA for the 2021 Ford Mustang Mach E. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" m…
  SSM 55031 · Technical service bulletin · Electrical System · issued Jul 23, 2026
• Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared …
  SSM 55028 · Technical service bulletin · Electrical System · issued Jul 21, 2026
• Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the For…
  SSM 55008 · Technical service bulletin · Seats · issued Jul 14, 2026
• Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
  TSB 26-2324 · Technical service bulletin · Unknown OR Other · issued Jul 14, 2026
• Quality improvements include: - Updates the motor short failure detection logic to prevent Diagnostic Trouble Codes
  GSM-26.2651B MachE · Technical service bulletin · Unknown OR Other · issued Jul 13, 2026
• Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-…
  TSB 26-2297 · Technical service bulletin · Unknown OR Other · issued Jun 24, 2026
• Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self tes…
  SSM 54917 · Technical service bulletin · Electrical System · issued Jun 11, 2026
• Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
  ECG-26.2.11.4.1 MachE · Technical service bulletin · Unknown OR Other · issued May 27, 2026
• Quality improvements include: - Telematics Control Unit update to enhance connected features
  TCU-26.2.11.3 MachE · Technical service bulletin · Unknown OR Other · issued May 19, 2026
• Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
  ECG-26.2.11.4 MachE · Technical service bulletin · Electrical System · issued May 12, 2026
• This article supersedes TSB 26-2021. Reason for update: to clarify prior approval requirements in the Service Procedure. Some of the vehicles listed in the Model statement above ma…
  TSB 26-2199 · Technical service bulletin · Electrical System · issued Apr 30, 2026
• Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" …
  SSM 54720 · Technical service bulletin · Electrical System · issued Apr 2, 2026
• Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise fea…
  SSM 54668 · Technical service bulletin · Forward Collision Avoidance · issued Mar 17, 2026
• "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function"
  SYNC-26.2.1.6.5.2 MachE · Technical service bulletin · Unknown OR Other · issued Mar 5, 2026
• Quality improvements include: - Addresses false warnings attributed to the Off-board Charging Module. These warnings occur due to external charging station failures rather than int…
  OBCC-AS.AU MachE · Technical service bulletin · Electrical System · issued Feb 16, 2026
• Some 2021-2022 Mustang Mach-E vehicles may exhibit a "Parking Brake Failure, Service Immediately message displayed in the instrument panel cluster (IPC) and diagnostic trouble code…
  SSM 54574 · Technical service bulletin · Service Brakes · issued Feb 12, 2026
• Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key conce…
  SSM 54555 · Technical service bulletin · Structure · issued Feb 6, 2026
• 25S49 Recall Remedy: -Infotainment software update to address frozen screens
  SYNC-25.1.7.10.1 MachE · Technical service bulletin · Electrical System · issued Feb 5, 2026
• This article supersedes TSB 25-2156 to update the Service Procedure and Labor Time Allowance. Some of the vehicles listed in the Model statement above may exhibit diagnostic troubl…
  TSB 26-2021 · Technical service bulletin · Forward Collision Avoidance · issued Jan 31, 2026
• This article supersedes TSB 25-2058 to update: service procedure enhancements, and increase labor operation allowances. Some of the vehicles listed in the Model statement above may…
  TSB 26-2005 · Technical service bulletin · Seats · issued Jan 19, 2026
• "25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged"
  PT-25.44.24 MachE · Technical service bulletin · Structure · issued Jan 9, 2026
• Some 2021-2025 Mustang Mach-E vehicles may exhibit a condition where the front luggage compartment hood is hard to close. This may be due to an alignment issue with the hood. The m…
  SSM 54424 · Technical service bulletin · Structure · issued Dec 4, 2025
• Some 2021-2023 Mustang Mach-E vehicles equipped with nickel, cobalt and manganese (NCM) standard/extended range battery with minor feature codes HTHAD/HTHAE and 2022-2025 e-Transit…
  SSM 54388 · Technical service bulletin · Fuel/propulsion System · issued Nov 18, 2025
• Some 2021-2024 Mustang Mach-E vehicles may exhibit a condition where the interior propulsion sound feature does not remain active and deactivates immediately. This may be due to th…
  SSM 54387 · Technical service bulletin · Electrical System · issued Nov 18, 2025
• This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the…
  TSB 25-2512 · Technical service bulletin · Electrical System · issued Oct 24, 2025
• Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fa…
  SSM 54313 · Technical service bulletin · Electrical System · issued Oct 21, 2025
• Certain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
  25P28 · Technical service bulletin · Unknown OR Other · issued Sep 17, 2025
• Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status by…
  TSB 25-2427 · Technical service bulletin · Forward Collision Avoidance · issued Sep 10, 2025
• This article supersedes TSB 23-2021 to update the service procedure and labor times from M-time to AP-time and add a limit. Some of the vehicles listed in the Model statement above…
  TSB 25-2398 · Technical service bulletin · Electrical System · issued Aug 27, 2025
• This article supersedes TSB 22-2214 to update labor times from M-time to AP-time and add a limit. Some of the vehicles listed in the model statement above may exhibit at least one …
  TSB 25-2397 · Technical service bulletin · Service Brakes · issued Aug 26, 2025
• Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system …
  SSM 54140 · Technical service bulletin · Electrical System · issued Aug 16, 2025
• Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activat…
  SSM 54090 · Technical service bulletin · Electrical System · issued Jul 29, 2025
• This article supersedes TSB 21-2245 to update labor times from M-time to AP-time and add a cap. Some of the vehicles listed in the Model statement above may exhibit at least one of…
  TSB 25-2344 · Technical service bulletin · Electrical System · issued Jul 25, 2025
• This article supersedes TSB 22-2491 to update labor times from M-time to AP-time and add a cap. Some of the vehicle listed in the model statement above may exhibit at least one of …
  TSB 25-2343 · Technical service bulletin · Fuel/propulsion System · issued Jul 25, 2025
• This article supersedes TSB 24-2010 to update the Service Procedure and change labor operation from actual to fixed time. Some of the vehicles listed in the Model statement above m…
  TSB 25-2292 · Technical service bulletin · Electrical System · issued Jul 1, 2025
• Some of the vehicles listed in the Model statement above may exhibit the condition that the traction control feature cannot be turned off/disabled through the vehicles center displ…
  TSB 25-2278 · Technical service bulletin · Vehicle Speed Control · issued Jun 25, 2025
• Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Speedometer stays at 1 mph (1 km/h) when the vehicle is stopped *Spe…
  TSB 25-2277 · Technical service bulletin · Vehicle Speed Control · issued Jun 25, 2025
• Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in…
  SSM 53966 · Technical service bulletin · Electrical System · issued Jun 20, 2025
• Quality improvements include: -Ensures the lane change assist turn signal flashes until the change maneuver is complete
  SCCM-25.DC MachE · Technical service bulletin · Electrical System · issued Jun 9, 2025
• This article supersedes TSB 24-2163 to update the Service Procedure and change labor operation from actual to fixed time. Some of the vehicles listed in the Model statement above m…
  TSB 25-2247 · Technical service bulletin · Electrical System · issued Jun 9, 2025
• "Quality improvements include: - Brake pedal tuning parameters updated for an improved pedal feel -Calibration update to ensure One Pedal Drive functionality"
  SU-10.2.0 MachE · Technical service bulletin · Service Brakes · issued Jun 6, 2025
• "Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses Instrument Panel Cluster delays after doing a quick restart -Customers wil…
  IPC-25.7.46 MachE · Technical service bulletin · Electrical System · issued Jun 5, 2025
• This bulletin supersedes 24-2187. Reason for update: Add labor operation A and changed MT to AP with a limit. Some of the vehicles listed in the Model statement above may exhibit a…
  TSB 25-2216 · Technical service bulletin · Vehicle Speed Control · issued May 21, 2025
• "Quality improvements include: -Module configuration settings update to ensure BlueCruise functionality"
  25-BC-CS-25.02.01 Mach E · Technical service bulletin · Forward Collision Avoidance · issued May 1, 2025
• This article supersedes TSB 23-2155 to update the Service Procedure and change labor operation from actual time to fixed time. Some of the vehicles listed in the Model statement ab…
  TSB 25-2156 · Technical service bulletin · Unknown OR Other · issued Apr 27, 2025
• Customer Satisfaction Program 24N08 - Supplement #1 Certain 2021-2024 Bronco Sport, Escape, Mach-E, and 2022-2024 Maverick Vehicles Driver’s Side Seat Buckle Replacement
  24N08 -S1 · Technical service bulletin · Unknown OR Other · issued Apr 22, 2025
• Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control mo…
  SSM 53569 · Technical service bulletin · Unknown OR Other · issued Apr 4, 2025
• Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is pe…
  SSM 53530 · Technical service bulletin · Unknown OR Other · issued Mar 26, 2025
• This article supersedes TSB 25-2049 to update the labor time description.
  TSB 25-2106 · Technical service bulletin · Unknown OR Other · issued Mar 19, 2025
• This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from M-time to AP-time.
  TSB 25-2104 · Technical service bulletin · Unknown OR Other · issued Mar 19, 2025
• This article supersedes TSB 21-2405 to update the production fix date. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Illum…
  TSB 25-2071 · Technical service bulletin · Unknown OR Other · issued Mar 13, 2025
• "Quality improvements include: -Addresses key off load battery drain caused by modules staying awake after key off -Addresses a false "Update unsuccessful message" appearing when t…
  OTA ECG-25.2.5.7.1 MachE · Technical service bulletin · Unknown OR Other · issued Mar 11, 2025
• Some 2021-2024 Mustang Mach-E and 2023-2025 Escape/Corsair vehicles may exhibit only continuous memory diagnostic trouble code (CMDTC) U2016:47 stored in the power steering control…
  SSM 53468 · Technical service bulletin · Unknown OR Other · issued Mar 5, 2025
• Some of the vehicles listed in the Model statement above may exhibit a 12-volt battery drain.
  TSB 25-2058 · Technical service bulletin · Unknown OR Other · issued Feb 26, 2025
• Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * I…
  TSB 25-2049 · Technical service bulletin · Unknown OR Other · issued Feb 25, 2025
• Some of the vehicles listed in the Model statement above may exhibit an unintended deceleration without a vehicle in front when using adaptive cruise control (ACC) or BlueCruise. T…
  TSB 25-2040 · Technical service bulletin · Unknown OR Other · issued Feb 14, 2025
• Some 2021-2024 Mustang Mach-E and 2023-2025 Escape/Corsair vehicles may exhibit only continuous memory diagnostic trouble code (CMDTC) U2016:47 stored in the power steering control…
  SSM 53345 · Technical service bulletin · Unknown OR Other · issued Feb 1, 2025
• """-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false""""IP Configuration Failure"""" message when wrong WiFi pass…
  24-OTA SU 10.1.1 Mach E · Technical service bulletin · Unknown OR Other · issued Jan 31, 2025
• For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high volta…
  SSM 53167 · Technical service bulletin · Unknown OR Other · issued Nov 25, 2024
• In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some custom…
  23B50 · Technical service bulletin · Unknown OR Other · issued Nov 6, 2024
• Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update …
  OTA ECG-24.2.5.6.3 Mach E · Technical service bulletin · Unknown OR Other · issued Oct 30, 2024
• Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have b…
  SSM 53088 · Technical service bulletin · Unknown OR Other · issued Oct 28, 2024
• Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Jan-2022 and 2022 Transit vehicles built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicat…
  SSM 53065 · Technical service bulletin · Unknown OR Other · issued Oct 22, 2024
• While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing …
  SSM 53040 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2024
• An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when…
  SSM 53020 · Technical service bulletin · Unknown OR Other · issued Oct 5, 2024
• Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control m…
  SSM 53018 · Technical service bulletin · Unknown OR Other · issued Oct 4, 2024
• Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be …
  SSM 52925 · Technical service bulletin · Unknown OR Other · issued Sep 20, 2024
• Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. - Enables Public Cha…
  OTA SU10.1.0 21-22 MachE · Technical service bulletin · Unknown OR Other · issued Sep 19, 2024
• Some 2021 Mustang Mach-E vehicles may experience that the traction control feature cannot be turned off/disabled through the vehicles center display screen. Customers will see the …
  TSB 24-2289 · Technical service bulletin · Unknown OR Other · issued Sep 14, 2024
• Unable To Update APIM, TCU Or GWM With FDRS And USB Drive - TSB 22-2404 Module Recovery App No Longer Available on FDRS
  SSM 52882 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
• In some of the affected vehicles, the Electronic Park Brake (EPB) may not function due to damaged wiring. Reason for supplement: Technical Information updated
  22P31 S1 · Technical service bulletin · Electrical System · issued Sep 6, 2024
• Quality Improvements include: - Addesses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhance…
  OTA-ECG-24.2.5.6.1 MachE · Technical service bulletin · Unknown OR Other · issued Sep 4, 2024
• This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/…
  TSB 24-2251 · Technical service bulletin · Forward Collision Avoidance · issued Aug 22, 2024
• Certain 2021 - 2023 Model Year Mustang Mach-E Vehicles Powertrain Control Module – Coordinated Software Update In some of the affected vehicles, the vehicle may disengage the one p…
  24B42 · Technical service bulletin · Unknown OR Other · issued Aug 6, 2024
• This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may …
  TSB 24-2230 · Technical service bulletin · Visibility/wiper · issued Jul 26, 2024
• Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" me…
  OTA IPMA-24.204.8.27Mach · Technical service bulletin · Unknown OR Other · issued Jun 24, 2024
• Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC). The …
  TSB 24-2187 · Technical service bulletin · Power Train · issued Jun 10, 2024
• Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have b…
  SSM 52574 · Technical service bulletin · Unknown OR Other · issued May 30, 2024
• This article supersedes TSB 24-2017 to update the Service Procedure and Parts List. Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated…
  TSB 24-2163 · Technical service bulletin · Electrical System · issued May 25, 2024
• Certain 2021-2023 Model Year Mach-E Vehicles - Paint Sealant Issues - Door Hems Inspection - Repair
  24N05 · Technical service bulletin · Structure · issued May 17, 2024
• Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) - BlueCruise Module Programming
  21G01 S4 · Technical service bulletin · Forward Collision Avoidance · issued May 15, 2024
• Quality improvements include: - Update Cluster software to improve future OTA capability
  OTAPUCLSCFG · Technical service bulletin · Unknown OR Other · issued May 9, 2024
• Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are loc…
  SSM 52504 · Technical service bulletin · Unknown OR Other · issued May 3, 2024
• Some 2021-2023 Mustang Mach-E vehicles may exhibit a "1 Pedal Drive Fault - Press Brake Pedal To Reduce Speed" warning message displayed in the instrument panel cluster (IPC) after…
  SSM 52498 · Technical service bulletin · Unknown OR Other · issued Apr 30, 2024
• Quality Improvements include: - Allows the user to open any vehicle door if the phone is within 6m of the vehicle. - Improves the success rate for the Passive Entry feature. - Allo…
  OTAPU0301-BLM-PE · Technical service bulletin · Electrical System · issued Apr 11, 2024
• Quality improvements include: -22, 23 and 21 MYs: Fix the infrequent random audio noises and improve the audio quality of the vehicle. -23.5 MY may lose audio on rear left woofer/t…
  OTAPU10246CHAUDM · Technical service bulletin · Electrical System · issued Apr 9, 2024
• Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications…
  SSM 52410 · Technical service bulletin · Unknown OR Other · issued Apr 3, 2024
• 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and <Drive Mode Not Available> message displays in the center display screen with or witho…
  TSB 24-2034 · Technical service bulletin · Equipment · issued Mar 20, 2024
• Software Update 24-OTA 24-PU0121-FTDI-FX for 2021- 2022 MY Mach E vehicles is now available. Quality Improvements include: - Add electrical back drive functionality to the latch as…
  OTAPU0121-FTDIFX · Technical service bulletin · Electrical System · issued Mar 17, 2024
• Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of…
  TSB 24-2058 · Technical service bulletin · Structure · issued Mar 3, 2024
• Harvest Program 23H06 Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement Owner letter added. O…
  23H06 · Technical service bulletin · Electrical System · issued Mar 1, 2024
• This article supersedes TSB 23-2399 to update the vehicle lines affected. 2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage batter…
  TSB 24-2027 · Technical service bulletin · Back Over Prevention · issued Feb 26, 2024
• Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). T…
  SSM 52280 · Technical service bulletin · Equipment · issued Feb 21, 2024
• This article supersedes 22-2253 to update the parts list. Some 2021 Mustang Mach-E vehicles built on or before 05-Oct-2021 may exhibit a clunk/knock noise from the rear of the vehi…
  TSB 24-2038 · Technical service bulletin · Power Train · issued Feb 13, 2024
• Some 2023 Escape vehicles equipped with a head up display (HUD) built on or before 16-Oct-2023 may exhibit a condition where the speed limit sign indicator is not displayed in the …
  TSB 24-2026 · Technical service bulletin · Electrical System · issued Jan 29, 2024
• This article supersedes TSB 23-2348 to update the model year affected, the production clean date and parts list. Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-20…
  TSB 24-2017 · Technical service bulletin · Electrical System · issued Jan 26, 2024
• Software Update FPU 23-PU1113-UNX-DC for 2021-2023 MY Mach E vehicles is now available. Quality Improvements include: - Restores TCU module DID vehicle specific configuration which…
  OTA23PU1113UNXDC · Technical service bulletin · Electrical System · issued Jan 25, 2024
• Some 2021-2023 Mustang Mach-E vehicles built on or before 04-Dec-2023 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving at or above 40 mph (64 km/h). Th…
  TSB 24-2002 · Technical service bulletin · Visibility · issued Jan 17, 2024
• Certain 2021-2023 Model Year Mustang Mach-E and 2022-2023 Transit Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement
  23H06 · Technical service bulletin · Electrical System · issued Jan 16, 2024
• Some 2021-2023 Mach-E vehicles may exhibit the drive mode default to normal mode while driving and Drive Mode Not Available message displays in the center display screen with or wi…
  TSB 24-2012 · Technical service bulletin · Electrical System · issued Jan 15, 2024
• Some 2021-2023 Mustang Mach-E vehicles built on or before 24-Jun-2023 may exhibit a condition where the high voltage battery slow charging or does not charge while using a level 1 …
  TSB 24-2010 · Technical service bulletin · Electrical System · issued Jan 12, 2024
• Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message wh…
  SSM 52134 · Technical service bulletin · Back Over Prevention · issued Dec 12, 2023
• Some 2021-2023 Mustang Mach-E, 2022-2023 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). T…
  SSM 52130 · Technical service bulletin · Electrical System · issued Dec 11, 2023
• Software Update SU7 P1 for 2021- 2023 MY Mach E vehicles is now available. Quality improvements include: - Reduces erroneous BLIS warning 21 MY: - Increases availability of BlueCru…
  OTA SU7 P1 MachE · Technical service bulletin · Electrical System · issued Dec 8, 2023
• Some 2021-2023 Mustang Mach-E vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfu…
  TSB 23-2399 · Technical service bulletin · Power Train · issued Dec 5, 2023
• This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may exp…
  TSB 23-2394 · Technical service bulletin · Electrical System · issued Dec 5, 2023
• Some 2021-2022 Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. This may be due to…
  TSB 23-2389 · Technical service bulletin · Electrical System · issued Dec 4, 2023
• Some 2021-2023 Mach-E vehicles built on or before 29-May-2023 may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at …
  TSB 23-2388 · Technical service bulletin · Equipment · issued Dec 4, 2023
• This article supersedes TSB 21-2307 to update the Service Procedure. Some 2021-2023 Mustang Mach-E vehicles built on or before 29-Sep-2023 may experience a water leak into the lift…
  TSB 23-2360 · Technical service bulletin · Equipment · issued Nov 17, 2023
• This article supersedes TSB 23-2257 to update the Parts List. Some 2021-2023 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator…
  TSB 23-2348 · Technical service bulletin · Electrical System · issued Nov 10, 2023
• Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately aft…
  SSM 52039 · Technical service bulletin · Electrical System · issued Nov 6, 2023
• Software Update SU6 P3 for 2021-2023 MACH E vehicles is now available. Quality Improvements include: - Enable electric return of hood latch release actuator - Corrects erroneous "f…
  OTA SU6 P3MACHE · Technical service bulletin · Electrical System · issued Nov 1, 2023
• Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls o…
  23B28 Re-engage · Technical service bulletin · Equipment · issued Nov 1, 2023
• Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls o…
  22P31 Re-engage · Technical service bulletin · Equipment · issued Nov 1, 2023
• Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls o…
  22B48 Re-engage · Technical service bulletin · Equipment · issued Nov 1, 2023
• Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls o…
  22B28 Re-engage · Technical service bulletin · Equipment · issued Nov 1, 2023
• Recall re-engagement email to customers who have not completed their recall. The message will provide a link to the Ford VIN recall look up tool to show the customer open recalls o…
  21G01 Re-engage · Technical service bulletin · Equipment · issued Nov 1, 2023
• Software Update SU6 P2 for Mach E is now available. Quality Improvments include: - Improved State of Charge accuracy during AC charging. - Updated messaging: customer is instructed…
  SU6 P2 MACH E · Technical service bulletin · Electrical System · issued Oct 26, 2023
• This article supersedes TSB 22-2496 to update the Title and production clean date. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may…
  TSB 23-2326 · Technical service bulletin · Electrical System · issued Oct 26, 2023
• Customer Satisfaction Program 23B50 Certain 2021-2023 Model Year Mustang Mach-E, 2022-2023 Model Year E-Transit, and 2023 F-150 Lightning Vehicles - Charge Cord Stuck â Reprogram B…
  23B50 · Technical service bulletin · Electrical System · issued Oct 12, 2023
• Some 2021-2022 Mustang Mach-E vehicles may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at ignition off. If the cu…
  SSM 51957 · Technical service bulletin · Electrical System · issued Oct 2, 2023
• Some 2021-2023 Mustang Mach-E vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. Confirm if…
  SSM 51956 · Technical service bulletin · Electrical System · issued Oct 2, 2023
• his article supersedes TSB 22-2446 to update the Service Procedure. Some 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may experience Frunk System Fault Service Requi…
  TSB 23-2281 · Technical service bulletin · Electrical System · issued Sep 28, 2023
• "Software Update SU6 P1 for 2021 - 2023 Mach E is now available. Quality improvements include: -Improved ""Ask on Exit"" pop- up functionality '- Adds a ""some display features may…
  SU6 P1 MACH E · Technical service bulletin · Electrical System · issued Sep 28, 2023
• Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obsta…
  SSM 51903 · Technical service bulletin · Electrical System · issued Sep 4, 2023
• "Priority Update 23- PU0722-DC-CHG3 for 2021- 2022 MACH E vehicles is now available. Quality Improvements include: -Robustness actions to improve DC fast charging performance/succe…
  PU0722-DC-CHG3 · Technical service bulletin · Back Over Prevention · issued Aug 23, 2023
• Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an inability to clear diagnostic trouble codes (DTCs) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the bat…
  SSM 51880 · Technical service bulletin · Electrical System · issued Aug 23, 2023
• Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator w…
  TSB 23-2257 · Technical service bulletin · Electrical System · issued Aug 22, 2023
• Software Update 5 P2 for 2021- 2022 MACH E vehicles is now available. Quality improvements include: - Improved motion sensor on/off selection pop- up when exiting. - Selectable Dri…
  SU5 P2 MACH E · Technical service bulletin · Back Over Prevention · issued Aug 17, 2023
• Some 2021-2023 Mustang Mach-E vehicles may exhibit an exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the secondary on-board diagno…
  SSM 51866 · Technical service bulletin · Electrical System · issued Aug 16, 2023
• This article supersedes TSB 23-2168 to update the vehicle line affected. Some 2021-2022 Mustang Mach-E (non-GT) vehicles equipped with all-wheel drive (AWD) may exhibit a whine noi…
  TSB 23-2261 · Technical service bulletin · Electrical System · issued Aug 16, 2023
• In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it can…
  SSM 51838 · Technical service bulletin · Electrical System · issued Aug 2, 2023
• Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated mal…
  SSM 51783 · Technical service bulletin · Electrical System · issued Jul 12, 2023
• Some 2020-2021 Escape built on/before 23-Nov-2021, 2021 F-150 built on/before 08-Oct-2021, 2021 Mustang Mach-E built on/before 29-Mar-2021, 2021 Expedition built on/before 05-Aug-2…
  SSM 51778 · Technical service bulletin · Back Over Prevention · issued Jul 7, 2023
• Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 …
  SSM 51776 · Technical service bulletin · Equipment · issued Jul 6, 2023
• Certain 2021-2023 Model Year Mustang Mach-E Door Control Module Update Some of the affected vehicles may exhibit a false alarm activation and/or a warning message in the FordPass a…
  23P08 · Technical service bulletin · Electrical System · issued Jun 29, 2023
• Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Technical Information update
  22B48 S1 · Technical service bulletin · Electrical System · issued Jun 26, 2023
• Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are loc…
  SSM 51727 · Technical service bulletin · Electrical System · issued Jun 16, 2023
• Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE…
  SSM 51705 · Technical service bulletin · Power Train · issued Jun 13, 2023
• Some 2021-2022 Mustang Mach-E vehicles built on or before 19-Aug-2022 may exhibit a condition of intermittent headlamp operation while the vehicle is off and have diagnostic troubl…
  SSM 51696 · Technical service bulletin · Electrical System · issued Jun 9, 2023
• The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T…
  SAN-Vol1 I1 · Technical service bulletin · Equipment · issued Jun 8, 2023
• Some 2021 Mustang Mach-E (Non-GT) vehicles built on or before 22-Jul-2021 may exhibit a buzz noise from the instrument panel cluster (IPC) that changes with the brightness setting.…
  SSM 51689 · Technical service bulletin · Electrical System · issued Jun 7, 2023
• Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Some Mustang Mach-E, and E-Transit battery elec…
  22B48 · Technical service bulletin · Electrical System · issued Jun 2, 2023
• Some 2021 Mustang Mach-E and F-150 vehicles may fail PMI for the IPMA using the Ford Diagnosis and Repair System (FDRS) with an error stating Procedure Unsuccesful - GetFlashAction…
  TSB 23-2170 · Technical service bulletin · Electrical System · issued Jun 1, 2023
• Some 2021-2022 Mustang Mach-E vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady speed between 30-40 mph (48-64 km…
  TSB 23-2168 · Technical service bulletin · Power Train · issued May 31, 2023
• Software Update 4 P2 for 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: Remove Reverse Brake Assist unavailable warning Remove Beltminder Tol…
  23OTASU4P2MACHE · Technical service bulletin · Back Over Prevention · issued May 26, 2023
• Priority Update 23-PU0415-BLM-FX-VIS for 2021 - 2023 Mach E vehicles is now available Quality Improvements include: -Phone as a Key Passive Entry improvement
  23PU0415BLMFXVIS · Technical service bulletin · Back Over Prevention · issued May 23, 2023
• Certain 2021 Model Year Mustang Mach E Gateway Module Reprogramming In all the affected vehicles, the Gateway Module (GWM) may have lost internet connection after an OTA update. Th…
  23B28 · Technical service bulletin · Back Over Prevention · issued May 23, 2023
• Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR…
  21G01 S3 · Technical service bulletin · Back Over Prevention · issued May 22, 2023
• Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in…
  TSB 23-2155 · Technical service bulletin · Back Over Prevention · issued May 22, 2023
• Priority Update 23-PU0407-BCDC-FX for 2021 Mach E vehicles is now available: Quality Improvements include: -Restores driver assist functionality on specific VINs that may have a co…
  23PU0407BCDCFXME · Technical service bulletin · Back Over Prevention · issued May 19, 2023
• Some 2021-2022 Mustang Mach-E vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in th…
  SSM 51647 · Technical service bulletin · Exterior Lighting · issued May 17, 2023
• Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the a…
  SSM 51618 · Technical service bulletin · Back Over Prevention · issued May 9, 2023
• Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influe…
  SSM 51610 · Technical service bulletin · Electrical System · issued May 8, 2023
• Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or Diagnostic Trouble Code (DTC) U3000:49 stored in…
  TSB 23-2137 · Technical service bulletin · Lane Departure · issued May 5, 2023
• Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle v…
  SSM 51589 · Technical service bulletin · Equipment · issued May 2, 2023
• Some 2021-2023 Mustang Mach-E vehicles may experience loss of phone as a key after an over the air (OTA) update. There may also be diagnostic trouble code (DTC) U0214 stored variou…
  SSM 51571 · Technical service bulletin · Back Over Prevention · issued Apr 24, 2023
• Some 2021-2023 Mustang Mach-E vehicles built on or before 16-Feb-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are loc…
  SSM 51568 · Technical service bulletin · Back Over Prevention · issued Apr 21, 2023
• Certain 2021-2022 Model Year Mustang Mach-E Vehicles Replace the Electronic Parking Brake Harness Connector In some of the affected vehicles, the Electronic Park Brake (EPB) may no…
  22P31 · Technical service bulletin · Parking Brake · issued Apr 17, 2023
• Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mod…
  TSB 23-2122 · Technical service bulletin · Electrical System · issued Apr 14, 2023
• Some 2021-2022 Mustang Mach-E vehicles may experience an alarm activation even after the motion sensor function has been disabled through the pop-up menu at ignition off. If the cu…
  SSM 51547 · Technical service bulletin · Electrical System · issued Apr 12, 2023
• Software Update 4 P1: For 2021- 2023 Model Year Mach E vehicles is now available. Quality improvements include: - Improved heater performance and interior humidity compensation. - …
  23OTASU4P1MACHE · Technical service bulletin · Back Over Prevention · issued Apr 11, 2023
• For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…
  SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
• Some 2021 Mustang Mach-E vehicles may exhibit a Driver ID message on the center display screen when vehicle is turned on after an over-the-air update performed on or after 07-Dec-2…
  TSB 23-2029 · Technical service bulletin · Equipment · issued Mar 29, 2023
• Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated mal…
  SSM 51513 · Technical service bulletin · Electrical System · issued Mar 27, 2023
• Some 2021-2023 Mustang Mach-E vehicles may exhibit a lack/loss of heat and/or windshield interior fogging while driving during freezing temperatures. This may be due to the heating…
  TSB 23-2088 · Technical service bulletin · Visibility · issued Mar 20, 2023
• Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank Customer feedback indicates that PaaK is not working as planned and a second remote control is desired. A sec…
  22B10 · Technical service bulletin · Electrical System · issued Mar 6, 2023
• This article supersedes TSB 22-2355 to update the vehicle model years affected. Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit and F-150 Lightning vehicles may experience inope…
  TSB 23-2014 · Technical service bulletin · Electrical System · issued Mar 2, 2023
• Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Owner Notification Mailing Schedule: Owner letters are expected to be mailed the w…
  22B10 S2 · Technical service bulletin · Electrical System · issued Feb 27, 2023
• Some 2021-2022 F-150 built on or before 19-May-2022, Mustang Mach-E built on or before 04-May-2022 and 2022 Expedition/Navigator vehicles built on or before 13-May-2022 may exhibit…
  TSB 23-2040 · Technical service bulletin · Equipment · issued Feb 8, 2023
• Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influe…
  SSM 51315 · Technical service bulletin · Equipment · issued Jan 23, 2023
• Priority Update 23-PU0105-DC-CHG2 for 2021- 2023 Mach E vehicles is now available. Quality improvements include: - Improvement to DC Fast Charging functionality.
  23PU0105DCCHG2 · Technical service bulletin · Electrical System · issued Jan 20, 2023
• Some 2021-2023 Mustang Mach-E vehicles may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the sof…
  SSM 51292 · Technical service bulletin · Electrical System · issued Jan 11, 2023
• This article supersedes TSB 22-2402 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022-2023 e-Transi…
  TSB 22-2496 · Technical service bulletin · Unknown OR Other · issued Dec 20, 2022
• This article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipp…
  TSB 22-2494 · Technical service bulletin · Electrical System · issued Dec 20, 2022
• Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…
  SSM 51261 · Technical service bulletin · Service Brakes · issued Dec 16, 2022
• Some 2021-2022 Mustang Mach-E built on or before 17-Sep-2022, 2022 e-Transit vehicles may exhibit an illuminated red triangle indicator lamp with diagnostic trouble code (DTC) P27B…
  TSB 22-2491 · Technical service bulletin · Electrical System · issued Dec 16, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or before 14-Sep-2022 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P07E4:…
  TSB 22-2490 · Technical service bulletin · Electrical System · issued Dec 16, 2022
• Ensure your vehicle is providing optimal output from its heating system, we have developed a software update to improve the heating capability, defrost and defog performance when e…
  22B28 · Technical service bulletin · Visibility · issued Dec 15, 2022
• Software Update 3 P2 for 2021-2021 Model Year Mustang Mach-E is now available. Quality Improvements Include: An improvement to how the Distance to Empty (DTE) is calculated.
  21-22OTASU3P2MME · Technical service bulletin · Back Over Prevention · issued Nov 23, 2022
• Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery REASON FOR THIS SUPPLEMENT Program Terms: The program expiration date was …
  22B08 S2 · Technical service bulletin · Electrical System · issued Nov 23, 2022
• Some 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may experience Frunk System Fault Service Required message displayed in the IPC after performing body control modul…
  TSB 22-2446 · Technical service bulletin · Electrical System · issued Nov 22, 2022
• Customers with 2021 F-150 and Mustang Mach-E vehicles equipped with Ford Co-Pilot360 Active 2.0 Prep Package seeking service to receive the BlueCruise hands-free driver assist Soft…
  SSM 51216 · Technical service bulletin · Back Over Prevention · issued Nov 18, 2022
• Some 2021-2022 Mustang Mach-E built on or before 17-Jan-2022, 2022 Escape built on or before 03-Mar-2022, Bronco Sport built on or before 04-Mar-2022, 2022 Maverick built on or bef…
  SSM 51191 · Technical service bulletin · Power Train · issued Nov 10, 2022
• This article supersedes TSB 22-2150 and SSM 50970 to update the Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experienc…
  TSB 22-2404 · Technical service bulletin · Back Over Prevention · issued Nov 1, 2022
• Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain ma…
  TSB 22-2402 · Technical service bulletin · Electrical System · issued Oct 25, 2022
• Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the vehicle is unable to be charged with the mobile charger. This may be due to a broken charge handle latch. To …
  SSM 51146 · Technical service bulletin · Equipment · issued Oct 24, 2022
• Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illu…
  SSM 51137 · Technical service bulletin · Power Train · issued Oct 20, 2022
• Certain 2021 Model Year Mach-E Additional Remote Control and Key Blank REASON FOR THIS SUPPLEMENT Affected Vehicle Build Dates: The build date range for the affected vehicles was i…
  22B10 S1 · Technical service bulletin · Electrical System · issued Oct 17, 2022
• Customer Satisfaction Program 22B28 for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Improved HVAC system heat capability when exter…
  OTA 22B28 · Technical service bulletin · Visibility · issued Oct 13, 2022
• Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Ma…
  22P08 S2 · Technical service bulletin · Equipment · issued Oct 6, 2022
• Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…
  SSM 51120 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 6, 2022
• Some 2021-2022 Mustang Mach-E non-GT, 2022 e-Transit vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing cha…
  SSM 51097 · Technical service bulletin · Electrical System · issued Sep 23, 2022
• Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/e-Transit may experience diagnostic trouble codes (DTCs) P1A10 in the secondary on-board diagnostic module C (SOBDMC) and U3012 …
  SSM 51095 · Technical service bulletin · Electrical System · issued Sep 22, 2022
• Some 2021-2022 Mach-E, 2022 Transit BEV and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instr…
  TSB 22-2355 · Technical service bulletin · Electrical System · issued Sep 20, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on 01-Aug-2021 and through 18-Jan-2022, 2022 Maverick vehicles built on 13-Sep-2021 and through 18-Jan-2022, 2022 Escape vehicles built…
  TSB 22-2343 · Technical service bulletin · Power Train · issued Sep 20, 2022
• Priority Update 22-PU0603-DC-CHG for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Addresses failed DC fast charging attempts and all…
  OTA22PU0603DCCHG · Technical service bulletin · Electrical System · issued Sep 13, 2022
• Some 2021-2022 Mustang Mach-E, 2022 Escape/Bronco Sport/Maverick/Transit vehicles may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:7…
  SSM 51057 · Technical service bulletin · Power Train · issued Aug 31, 2022
• Priority Update 22-PU0727-VI-FX for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Prevent "failure to de-inhibit" condition on future…
  OTA22PU0727MachE · Technical service bulletin · Back Over Prevention · issued Aug 22, 2022
• Some 2021 Mustang Mach-E vehicles built on or before 6-Jul-2021 may exhibit a warning message in the instrument panel cluster (IPC) which states Frunk System Fault Service Required…
  SSM 51044 · Technical service bulletin · Electrical System · issued Aug 19, 2022
• Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/E-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after hi…
  51012 · Technical service bulletin · Electrical System · issued Aug 10, 2022
• Some 2021-2022 Mustang Mach-E, 2022 Expedition/F-150 Lightning vehicles equipped with the 15.5 inch center display screen may experience a blank or inoperative screen with an acces…
  SSM 50994 · Technical service bulletin · Equipment · issued Aug 3, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or display a Stop Safely Now message in the in…
  TSB 22-2178 · Technical service bulletin · Electrical System · issued Aug 2, 2022
• Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow chargi…
  SSM 50982 · Technical service bulletin · Equipment · issued Aug 1, 2022
• Priority Update 22-PU0603 for 2021 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Enhancements to Plug and Charge feature to increase successful…
  OTA 22-PU0603 · Technical service bulletin · Electrical System · issued Jul 31, 2022
• Software Update 3 Part 1 for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Subscription service fixes
  OTA SU3 P1 MME · Technical service bulletin · Equipment · issued Jul 31, 2022
• Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassà  à  à  à ®/LincolnWayà  à  à  à ® app indicating Vehicle Has Entered Deep Sleep Mode. T…
  SSM 50975 · Technical service bulletin · Electrical System · issued Jul 29, 2022
• Some 2021 Mustang Mach-E vehicles built on or before 05-Oct-2021 may exhibit a clunk/knock noise from the rear of the vehicle when accelerating or braking in forward or reverse. Th…
  TSB 22-2253 · Technical service bulletin · Suspension · issued Jul 29, 2022
• Some 2021-2022 F-150, Mustang Mach-E and 2022 Expedition/Navigator vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic …
  TSB 22-2295 · Technical service bulletin · Equipment · issued Jul 22, 2022
• Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging st…
  SSM 50923 · Technical service bulletin · Equipment · issued Jul 6, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Apr-2022 may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use …
  TSB 22-2265 · Technical service bulletin · Equipment · issued Jul 4, 2022
• Ford Power-Up 2.7.2 We heard what you had to say, and we took action. The brake pedal feel is now modified to allow for smoother braking. On top of that, weâ ve done some additiona…
  OTA PU061 Mach-E · Technical service bulletin · Service Brakes, Hydraulic · issued Jun 30, 2022
• Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Prot…
  22B08-S1 · Technical service bulletin · Back Over Prevention · issued Jun 21, 2022
• Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/se…
  SSM 50873 · Technical service bulletin · Electrical System · issued Jun 21, 2022
• This article supersedes TSB 21-2310 to update the Issue, Action, Service Procedure. Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio set…
  TSB 22-2226 · Technical service bulletin · Equipment · issued Jun 21, 2022
• Some 2021-2022 Mustang Mach-E vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in th…
  SSM 50869 · Technical service bulletin · Exterior Lighting · issued Jun 20, 2022
• Some 2021-2022 Mustang Mach-E vehicles may experience a blank or inoperative information and entertainment screen with an accessory protocol interface module (APIM) diagnostic trou…
  SSM 50862 · Technical service bulletin · Electrical System · issued Jun 16, 2022
• Some 2020-2022 Corsair/Nautilus/Navigator/Aviator, 2021-2022 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble co…
  SSM 50845 · Technical service bulletin · Electrical System · issued Jun 8, 2022
• Certain 2021 Model Year Mach-E Vehicles - Long Regen Stop Safely Now. In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition…
  21B61 · Technical service bulletin · Electrical System · issued Jun 6, 2022
• 2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various …
  SSM 50829 · Technical service bulletin · Equipment · issued Jun 6, 2022
• Some 2021 Mustang Mach-E and F-150 vehicles may exhibit the BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the instrument panel clust…
  SSM 50824 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 3, 2022
• Some 2021 Mustang Mach-E/F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message displayed in the instrument panel cluster (IPC) with missing active guide lines in th…
  TSB 22-2214 · Technical service bulletin · Service Brakes · issued Jun 1, 2022
• Customer Satisfaction Program 22P04 - Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key: In …
  22P04 · Technical service bulletin · Equipment · issued May 25, 2022
• Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…
  SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or after 26-Jul-2021 may exhibit a noise from the front suspension area. This may be due to spring spacers in the front springs. The…
  SSM 50785 · Technical service bulletin · Suspension · issued May 17, 2022
• Certain 2021 Model Year Mach-E Vehicles Long Regen Stop Safely Now - In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition …
  21B61 · Technical service bulletin · Electrical System · issued May 12, 2022
• Some Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 120 km/h (80 mph) message, or Driver Selectable Suspension Fault Service Required message, in the IP…
  TSB 22-2180 · Technical service bulletin · Suspension · issued May 11, 2022
• Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. This may be due to the heating ventilation and air conditioning (…
  TSB 22-2182 · Technical service bulletin · Visibility · issued May 6, 2022
• Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360à ¢à  à ¢ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programmin…
  21G01-S1 · Technical service bulletin · Electrical System · issued May 4, 2022
• Some 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound fr…
  SSM 50739 · Technical service bulletin · Electrical System · issued May 3, 2022
• Software Update 2 (SU2) Phase 4 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Prevents EV charge programing locations from disappearing in SYNC, updates t…
  OTA SU2 P4 MME · Technical service bulletin · Equipment · issued Apr 29, 2022
• Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation …
  SSM 50733 · Technical service bulletin · Tires · issued Apr 28, 2022
• Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Pr…
  22B08 · Technical service bulletin · Electrical System · issued Apr 27, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or after 30-Sep-2021 may exhibit the wireless charger inoperative or poor performance when using an some Apple iPhone 12 and 13 mode…
  TSB 22-2141 · Technical service bulletin · Equipment · issued Apr 25, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or before 15-Mar-2022 may exhibit a Parking Brake Fault Service Now message in the instrument panel cluster (IPC) and DTCs C2007, C2…
  TSB 22-2143 · Technical service bulletin · Parking Brake · issued Apr 22, 2022
• Some 2021 Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 80 MPH (or 120 km/h) message or Driver Selectable Suspension Fault Service Required message in …
  TSB 22-2138 · Technical service bulletin · Suspension · issued Apr 21, 2022
• Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface m…
  SSM 50715 · Technical service bulletin · Back Over Prevention · issued Apr 20, 2022
• Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module In…
  SSM 50714 · Technical service bulletin · Back Over Prevention · issued Apr 20, 2022
• This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experien…
  TSB 22-2150 · Technical service bulletin · Electrical System · issued Apr 15, 2022
• Some 2021-2022 Mustang Mach-E and F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message after module programming has been completed. This may be due to a network in…
  SSM 50691 · Technical service bulletin · Electrical System · issued Apr 13, 2022
• This article supersedes TSB 21-2189 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the front luggage compartment hoo…
  TSB 22-2130 · Technical service bulletin · Structure · issued Apr 13, 2022
• Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise - BlueCruise Maps Expiration: In some of the…
  22P08-S1 · Technical service bulletin · Equipment · issued Apr 12, 2022
• In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it ca…
  SSM 50651 · Technical service bulletin · Equipment · issued Apr 5, 2022
• Certain 2021 Model Year Mustang Mach 1 Vehicles - Gas Guzzler Tax: In some of the affected vehicles, Ford discovered that some customers were overcharged $1,000 for the Gas Guzzler…
  21L02 · Technical service bulletin · Equipment · issued Apr 4, 2022
• Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. The Workshop Manual, Section 412-00 pinpoint test J has been upda…
  SSM 50645 · Technical service bulletin · Visibility · issued Apr 1, 2022
• Software Update 2 (SU2) Phase 2.2 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Fix for availability of subscription services.
  OTA SU2 P2.2 MME · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 31, 2022
• Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360 Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - The Acti…
  21G01 · Technical service bulletin · Forward Collision Avoidance · issued Mar 31, 2022
• Some 2021 F-150 vehicles built on or before 22-Jul-2021 at Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant and 2021 Mustang M…
  TSB 22-2123 · Technical service bulletin · Electrical System · issued Mar 31, 2022
• Certain 2021 Model Year Mustang Mach-E Vehicles Software Calibration Update: In the interest of customer satisfaction, we are enabling dealers to apply select software updates that…
  21P22-S1 · Technical service bulletin · Equipment · issued Mar 28, 2022
• Some 2021 Mustang Mach-E vehicles may exhibit an erroneous diagnostic trouble code (DTC) U2404:92 stored in the GWM after a Ford Power-Up software update was delivered over-the-air…
  SSM 50638 · Technical service bulletin · Electrical System · issued Mar 25, 2022
• This article supersedes TSB 22-2069 to update the Service Procedure. Some 2021 F-150 and Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or in…
  TSB 22-2109 · Technical service bulletin · Equipment · issued Mar 23, 2022
• Some 2021 Mustang Mach-E and F-150 customers may report experiencing a Ford Power-Up software update failure message via the vehicle display and/or FordPass. In addition, some tech…
  TSB 22-2117 · Technical service bulletin · Communication · issued Mar 23, 2022
• Some 2021-2022 F-150/Mach-E vehicles equipped with BlueCruise may experience loss of BlueCruise hands-free driving mode availability. This may be due to an expired BlueCruise map f…
  TSB 22-2105 · Technical service bulletin · Equipment · issued Mar 21, 2022
• This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …
  TSB 22-2104 · Technical service bulletin · Equipment · issued Mar 21, 2022
• Some 2021-2022 Mustang Mach-E vehicles built on or before 06-Jan-2022 may exhibit a vibration or pulsation from the brakes. This may be due to brake pad material bonded to the roto…
  TSB 22-2023 · Technical service bulletin · Equipment · issued Mar 15, 2022
• Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise - BlueCruise Maps Expiration. In some of the…
  22P08 · Technical service bulletin · Equipment · issued Mar 14, 2022
• Some 2021 F-150 vehicles built on or before 22-Jul-2021 at Dearborn Truck Plant, 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant and Mustang Mach-E…
  TSB 22-2088 · Technical service bulletin · Communication · issued Mar 10, 2022
• Some 2021 F-150/Mustang Mach-E vehicles may display OTA Update Not Successful messages on the vehicle's center touchscreen. Also, when a software update is being performed on the a…
  SSM 50553 · Technical service bulletin · Electrical System · issued Mar 2, 2022
• Software Update 2 (SU2) Phase 1 & part of Phase 2 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Prevents EV charge programing locations from disappearing …
  OTA SU2 P1-2 MME · Technical service bulletin · Electrical System · issued Feb 28, 2022
• Some 2021 Mustang Mach-E vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 an…
  TSB 22-2057 · Technical service bulletin · Electrical System · issued Feb 24, 2022
• Some 2021 Mustang Mach-E vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator and/or a malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)…
  TSB 22-2056 · Technical service bulletin · Power Train · issued Feb 24, 2022
• Some 2021 Mustang Mach-E vehicles built on or before 15-Sep-2021 may exhibit a clicking type noise from the front drive area on hard left or right turns. This may be due to an inte…
  SSM 50513 · Technical service bulletin · Power Train · issued Feb 18, 2022
• Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Dut…
  SSM 50502 · Technical service bulletin · Seats · issued Feb 17, 2022
• Some 2021 and 2022 Mustang Mach-E vehicles may exhibit a Driver Monitoring Camera Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 stored …
  SSM 50497 · Technical service bulletin · Electrical System · issued Feb 16, 2022
• Some 2021 Mustang Mach-E vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0D2A. This may be due to the parameters in the pow…
  TSB 22-2034 · Technical service bulletin · Power Train · issued Feb 10, 2022
• 2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various …
  SSM 50473 · Technical service bulletin · Unknown OR Other · issued Feb 7, 2022
• Some 2021 Mustang Mach-E vehicles may show a Ford Diagnosis and Repair System (FDRS) anti-lock brake system (ABS) module software update available after a successful coordinated PC…
  SSM 50475 · Technical service bulletin · Power Train · issued Feb 3, 2022
• Some 2021 Mustang Mach-E vehicles may exhibit illuminated instrument panel cluster (IPC) backlight with key-off, causing 12V battery drain. To resolve this condition, park the vehi…
  SSM 50444 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 31, 2022
• Software Update 2 (SU2) Phase 1 & part of Phase 2 for 2021 Model Year F-150 vehicles is now available. Involves: Fix for availability of subscription services, and prevents instrum…
  SU2 P1-2 MME · Technical service bulletin · Equipment · issued Jan 31, 2022
• Upcoming Optional Product Improvement Program 21G01 Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360â ¢ Active 2.0 Prep Package (Includes Ford Blu…
  21G01 · Technical service bulletin · Electrical System · issued Jan 27, 2022
• Some 2021 Mustang Mach-E vehicles built on or before 20-Oct-2021 may exhibit illuminated instrument panel cluster (IPC) backlight with key-off, causing 12V battery drain. To resolv…
  SSM 50416 · Technical service bulletin · Electrical System · issued Jan 21, 2022
• Some 2021 Mustang Mach-E vehicles may exhibit a Driver Monitoring Camera Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 stored in the dr…
  SSM 50385 · Technical service bulletin · Back Over Prevention · issued Jan 11, 2022
• Some 2021 F-150/Mustang Mach-E vehicles may display OTA Update Not Successful messages on the vehicles center touchscreen. Also, when a software update is being performed on the ac…
  SSM 50383 · Technical service bulletin · Equipment · issued Jan 10, 2022
• Some 2021 Mustang Mach-E vehicles built on or before 09-Sep-2021 may exhibit an illuminated powertrain malfunction indicator (wrench) lamp and/or display the message Shift System F…
  TSB 21-2405 · Technical service bulletin · Power Train · issued Nov 17, 2021
• Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key- Owner Letter sent
  21B53 · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 29, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 15-Feb-2021 may exhibit a wind noise turbulence noise at the top of the windshield when travelling above 45 mph (72 km/h). This…
  TSB 21-2369 · Technical service bulletin · Equipment · issued Oct 25, 2021
• Some 2021 Mustang Mach-E vehicles that have had a body control module (BCM) update may show the Frunk button on their FordPass app. This button is not currently supported and using…
  SSM 50213 · Technical service bulletin · Electrical System · issued Oct 20, 2021
• Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets …
  TSB 21-2310 · Technical service bulletin · Equipment · issued Oct 12, 2021
• Some 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message …
  SSM 50151 · Technical service bulletin · Electrical System · issued Sep 24, 2021
• Some 2021 Mustang Mach-E, F-150, and Edge vehicles may experience a GWM and/or TCU programming failure with an error message displayed in the Ford Diagnosis and Repair System (FDRS…
  SSM 50140 · Technical service bulletin · Electrical System · issued Sep 23, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 01-Jul-2021 may experience a water leak into the liftgate. This may be due to water intruding past the seals on the liftgate mo…
  TSB 21-2307 · Technical service bulletin · Structure · issued Sep 14, 2021
• Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key; In some of the affected vehicles, a misco…
  21B53 · Technical service bulletin · Electrical System · issued Sep 7, 2021
• Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s)…
  SSM 50077 · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 1, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 11-Aug-2021 may exhibit a strong fan noise while charging in level 2. The noise occurs when charging current is approximately 1…
  TSB 21-2288 · Technical service bulletin · Electrical System · issued Aug 31, 2021
• Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the …
  SSM 50064 · Technical service bulletin · Service Brakes, Electric · issued Aug 25, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit a vibration or pulsation from the brakes. This may be due to brake pad material bonded to the rotor. To correct the condition, follow …
  TSB 21-2206 · Technical service bulletin · Service Brakes, Hydraulic · issued Aug 25, 2021
• Software Update 1 (SU1) for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Remote Start Battery Drain, Sync navigation local hazard information, EV trip planne…
  OTA SU1-MME · Technical service bulletin · Electrical System · issued Aug 23, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 11.08.2021 (build code MG) may exhibit a strong fan noise whilst charging in mode 3. Noise occurs when charging current is appr…
  TSB 21-2278 · Technical service bulletin · Electrical System · issued Aug 18, 2021
• Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositio…
  SSM 50045 · Technical service bulletin · Electrical System · issued Aug 17, 2021
• Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…
  SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
• Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts ai…
  SSM 50015 · Technical service bulletin · Equipment · issued Aug 6, 2021
• Some 2021 Mustang Mach-E Customers that contact dealers stating they received a FordPass message regarding Master Vehicle Reset and after Phone as a Key (PaaK) and the Backup Start…
  SSM 50004 · Technical service bulletin · Electrical System · issued Aug 4, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 20-Mar-2021 may exhibit a loss of power, Stop Safely Now message in the instrument panel cluster (IPC), and illuminated malfunc…
  TSB 21-2245 · Technical service bulletin · Electrical System · issued Aug 3, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 07-Jul-2021 may exhibit an illuminated malfunction indicator lamp (MIL) on with diagnostic trouble codes (DTCs) P061A, P1A1E an…
  TSB 21-2244 · Technical service bulletin · Electrical System · issued Aug 3, 2021
• Some 2021 F-150 and Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3…
  TSB 21-2249 · Technical service bulletin · Electrical System · issued Jul 29, 2021
• Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…
  TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
• Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 F-150/Mustang Mach-E vehicles equipped with Phone-as-a-Key may have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U20…
  SSM 49968 · Technical service bulletin · Electrical System · issued Jul 21, 2021
• Some 2021 Mustang Mach-E and F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message after module programming has been completed. This may be due to a network interru…
  SSM 49962 · Technical service bulletin · Electrical System · issued Jul 15, 2021
• Some 2021 Mustang Mach-E/F-150 vehicles may exhibit audio settings resetting after a key cycle, Android Auto concerns, Sirius presets missing more than three pages after a key cycl…
  SSM 49944 · Technical service bulletin · Electrical System · issued Jul 8, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 04-May-2021 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000-1…
  TSB 21-2190 · Technical service bulletin · Electrical System · issued Jun 18, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit a concern where the front luggage compartment hood is hard to close due to air becoming trapped in the front luggage compartment while…
  TSB 21-2189 · Technical service bulletin · Latches/locks/linkages · issued Jun 18, 2021
• Some 2020-2021 Ford Escape PHEV and Mustang Mach-E vehicles may experience a high voltage battery No Charge condition while using a factory equipped charge cord/Electric Vehicle Se…
  SSM 49860 · Technical service bulletin · Electrical System · issued Jun 5, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 11-May-2021 may exhibit an inoperative level 2 charger (220/240 volt) at a customer's residence but charging performance operat…
  TSB 21-2171 · Technical service bulletin · Electrical System · issued Jun 4, 2021
• Some 2021 Mustang Mach-E, Edge and Nautilus customers may be unable to authorize the FordPass/LincolnWay app and the Enable Connected Services prompt is not showing in the SYNC scr…
  SSM 49836 · Technical service bulletin · Equipment · issued May 28, 2021
• Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/se…
  SSM 49820 · Technical service bulletin · Equipment · issued May 24, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit a concern of the air conditioning (A/C) and heater being inoperative with the ambient temperature reading -4 degrees. To correct this …
  SSM 49811 · Technical service bulletin · Equipment Adaptive/mobility · issued May 21, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit a buzzing noise from the IPC that changes with the brightness setting. This is a normal operating characteristic of the vehicle and re…
  SSM 49810 · Technical service bulletin · Equipment · issued May 21, 2021
• Some 2020-2021 Corsair/Aviator/Navigator and 2021 Nautilus/Mach-E customers may be unable to activate Phone-as-a-key, have intermittent Phone-as-a-key connectivity, missing Phone-a…
  SSM 49784 · Technical service bulletin · Electrical System · issued May 6, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit an illuminated Powertrain Malfunction (wrench)indicator with diagnostic trouble code (DTC) P0AA6 stored in the Battery Energy Control …
  SSM 49758 · Technical service bulletin · Power Train · issued Apr 28, 2021
• Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may b…
  SSM 49756 · Technical service bulletin · Back Over Prevention · issued Apr 28, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 14-Apr-2021 may exhibit an inoperative level 2 charger (220/240 volt) at a customer's residence but charging performance operat…
  TSB 21-2123 · Technical service bulletin · Electrical System · issued Apr 22, 2021
• Some 2021 Mustang Mach-E vehicles built on or before 29-Mar-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the …
  SSM 49737 · Technical service bulletin · Equipment · issued Apr 16, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit phone as a key concerns of Bluetooth disconnected, unable to start, backup code needed and/or key not detected. This may be due to the…
  SSM 49730 · Technical service bulletin · Electrical System · issued Apr 9, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit the 12-volt battery becoming discharged while the vehicle is plugged in during the high voltage charging process. This may be due to t…
  TSB 21-2091 · Technical service bulletin · Electrical System · issued Mar 25, 2021
• Some 2021 Mustang Mach-E vehicles may be missing the keyless entry secure code card. To retrieve the keyless entry code from the body control module (BCM), connect the Ford Diagnos…
  SSM 49691 · Technical service bulletin · Structure · issued Mar 25, 2021
• For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E t…
  SSM 49690 · Technical service bulletin · Electrical System · issued Mar 25, 2021
• Some 2021 Mustang Mach-E vehicles may experience a concern of the alarm activating when an unlocked door is opened, the driver door does not unlock/open when pressing the door acti…
  SSM 49676 · Technical service bulletin · Electrical System · issued Mar 18, 2021
• Some 2021 Mustang Mach-E vehicles may experience a symptom of Sirius presets not saving after a key cycle for additional pages 4-6 or audio settings for tone, balance, speed compen…
  SSM 49673 · Technical service bulletin · Equipment · issued Mar 17, 2021
• Some 2021 Mustang Mach-E vehicles may exhibit a concern where the front luggage compartment hood is hard to close. As the hood is closed, air becomes trapped in the front luggage c…
  SSM 49672 · Technical service bulletin · Latches/locks/linkages · issued Mar 17, 2021
• 2021 Mustang Mach-E vehicles built on or before 10-Dec-2020, dealers are requested to check navigation system operation before delivery to the customer. To check system operation, …
  SSM 49663 · Technical service bulletin · Equipment · issued Mar 15, 2021
• Some 2021 Mach-E vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a co…
  SSM 49655 · Technical service bulletin · Electrical System · issued Mar 12, 2021
• Some 2021 F-150, Mustang Mach-E, Edge vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB…
  SSM 49643 · Technical service bulletin · Electrical System · issued Mar 3, 2021
• Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and seek buttons, press and hold both the…
  SSM 49457 · Technical service bulletin · Equipment · issued Jan 18, 2021